Property Manager

Gateway Management Company; Rossville (GA); On-site; USD 52,000 - 70,000; Full time

Job summary

Gateway Management Company is seeking a Property Manager for the South Rossville Senior Village community in Rossville, GA. The role oversees daily operations, compliance, maintenance, and staff management to meet financial and occupancy targets.

Ideal candidates will have LIHTC experience, strong leadership, and proven ability to manage multifamily properties while delivering excellent resident service in a tax-credit setting.

Qualifications

• Experience in multifamily housing management and LIHTC compliance.
• Ability to recruit, supervise and train office and maintenance staff.
• Strong communication, leadership and customer service skills.
• Familiarity with IRS LIHTC and fair housing laws is preferred.

Responsibilities

• Meet or exceed occupancy, rent collection, and expense goals.
• Recruit, supervise, train, and assign tasks to staff.
• Ensure property operations comply with LIHTC, IRS and fair housing laws.
• Oversee maintenance, contractor coordination, and unit turnover.
• Maintain resident relations and timely responses to requests.

Skills

Leadership

Customer service

Marketing

Financial reporting

People management

Multifamily operations

MS Office

Real Page OneSite

Mobility

Driver's license

Education

High school diploma or equivalent

Some college

Tools

Real Page OneSite

Job description

Gateway Management is currently seeking a Property Manager for our South Rossville Senior Village apartment community located in Rossville, GA. This position is responsible for managing daily operations of the side-by-side affordable housing communities. Responsibilities include but are not limited to general administration, compliance, maintenance of the property, and management of employees to achieve the financial and occupancy goals of the community.

Essential job duties and responsibility of the ideal candidate:

• Meet or exceed company policies and goals for occupancy, rent collection, expenses, compliance paperwork, and facilities management.
• Recruit, supervise, train, and assign job responsibilities to all office and maintenance associates working at the property.
• Operate property in compliance with all IRS, Low Income Housing Tax Credit (LIHTC) and fair housing laws.
• Oversee all aspects of maintenance and operations, including scheduling and coordinating contractors and vendors, ensuring timely completion of unit turnover and repairs, and maintaining a safe and healthy living environment for residents.
• Works with integrity and ethically while upholding organizational values.
• Maintains resident relations, including responding to resident requests and complaints and takes appropriate actions.
• Collects and monitors monthly rents and takes appropriate precautions to safeguard all monies received. Posts rents to resident accounts promptly and accurately.
• Responsible for legal enforcement of lease provision including requirements relative to payment of rent.
• Reports accidents and emergency situations to Regional Manager/Corporate office by submitting an Incident Report.

What you need to be successful:

• Excellent verbal and written communication skills, including strong customer service and leadership skills.
• Excellent and creative outreach marketing skills.
• Comprehensive knowledge and understanding of multifamily operations including people management, financial reporting, problem-solving, sales, maintenance, and resident relations.
• Must be able to access all apartment homes and parts of the community to show the home to potential residents; inspect all areas of community, etc.
• Ability to visually inspect apartment homes, grounds, and other aspects of the community to determine that standards are met.
• Ability to handle multiple tasks and prioritize duties and responsibilities.
• Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, and attend meetings at various sites.
• Experience in MS Office and basic computer skills; Real Page OneSite experience preferred.
• Valid Driver’s License and automobile insurance.
• Two years of previous property management experience with tax credit/LIHTC experience required. High school diploma or equivalent required, some college preferred. Must