Property Manager

Real Property Management Richmond Metro; Richmond (VA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid holidays

401(k) retirement plan with employer 


Job summary

Real Property Management Richmond Metro is seeking a motivated Property Manager to oversee day-to-day operations, tenant relations, rent collections, and property maintenance. You will lead a small team and act as the trusted advisor to property owners.

This full-time role requires strong customer service, market awareness, and the ability to manage records, budgets, and compliance while delivering exceptional service to owners and residents. Monday–Friday with no weekends.

Qualifications

• Valid driver’s license.
• Excellent written and verbal communication skills.
• Property management experience desired, though not required.
• Strong time management and ability to work independently and in a team.
• Availability Monday-Friday, 8:30am-5:00pm; NO WEEKENDS.

Responsibilities

• Customer Service - Build and maintain strong relationships with clients, ensuring their needs are met and concerns are addressed promptly.
• Market Research - Stay up-to-date with local market trends and competitors to make recommendations for rent pricing and property improvements.
• Administrative Tasks - Maintain accurate records, files, and reports related to residents and property needs.
• Take Care of the Property - Collect rent, uphold community policies and regulations consistently and fairly.
• Team Management - As the operational point of contact, oversee a team which could include a leasing agent, a maintenance coordinator, a maintenance technician, and more.
• Educate & Advise Clients - Educate the property owner on various aspects of property performance and help them see how Real Property Management goes above and beyond others.
• Hands-On - Lead by example: conduct showings, process applications, and manage maintenance if needed.
• Property Performance - Monitor occupancy, rent delinquency, budget variance, maintenance, and property marketing.

Skills

Customer service

Market research

Administrative tasks

Team management

Educate & advise clients

Hands-on leadership

Property performance

Time management

Written & verbal communication

Valid driver’s license

Job description

Are you positive and outgoing? Are you a dedicated team player? Real Property Management Richmond Metro is seeking someone just like you! We’re in pursuit of driven, out-going, and goal-oriented individuals to help us fulfill our mission of ensuring that we are improving the lives of our owners and residents.

As an employee at Real Property Management, you are part of a team and will be responsible for property management operations. You’ll have an intimate understanding of what we do and a full appreciation for the importance of the value we provide to our clients. Our focus is on building relationships, not just tenants and toilets. You are the trusted advisor to both property owners and the residents we serve. You’ll have regular contact with the property owner to advise them on rent pricing and maintenance items.

Your Responsibilities as a Property Manager:

• Customer Service - Build and maintain strong relationships with clients, ensuring their needs are met and concerns are addressed promptly.
• Market Research - Stay up-to-date with local market trends and competitors to make recommendations for rent pricing and property improvements.
• Administrative Tasks - Maintain accurate records, files, and reports related to residents and property needs.
• Take Care of the Property - Collect rent, uphold community policies and regulations consistently and fairly.
• Team Management - As the operational point of contact, you will be responsible for overseeing a team which could include a leasing agent, a maintenance coordinator, a maintenance technician, and more. You will need good people skills to ensure the work is getting done and the team morale is optimized.
• Educate & Advise Clients - You’ll educate the property owner on various aspects of property performance and help them see how Real Property Management goes above and beyond other companies in taking care of their properties. You will help them make decisions on rent pricing, expense management, and more.
• Hands-On - As the team leader, you will need to have the skills and willingness to dive in and conduct showings, process applications, and manage maintenance if your team is ever unavailable to do so.
• Property Performance - You will ensure property performance in a variety of key performance indicators, such as: property occupancy, rent delinquency, budget variance, maintenance management, and property marketing.

To Be Successful in this Role

• You view every interaction as an opportunity to personally improve and to build relationships.
• You’re good at customer service and good at performing under pressure.
• You have the patience to answer questions and take the time to thoroughly educate clients.
• You are diligent about note taking and good at sticking to a process.
• You can prioritize and re-prioritize your workload as circumstances change.
• You love to see a project succeed.

Desired Skills and Experience:

• Valid driver’s license.
• Ability to identify and address issues that may arise during daily tasks.
• Professional written and oral communication skills.
• Property management experience desired, though not required.
• Strong time management skills and the ability to work independently and on a team.
• Availability Monday-Friday, 8:30am-5:00pm ***NO WEEKENDS!

Benefits & Pay

Pay for this position ranges starting at $65,000-$75,000 depending on skills and experience

Real Property Management Richmond Metro offers an attractive benefits package for qualifying full-time employees. Eligible team members may receive benefits such as:

• Health insurance
• Paid time off
• Paid holidays
• A 401(k) retirement plan with employer match