Property Manager

3M HEALTHCARE; New York (NY); On-site; USD 120,000 - 130,000; Full time

Job summary

3M HEALTHCARE in New York seeks a Property Manager to lead all aspects of a commercial asset portfolio, coordinating marketing, operations, and financial activities per client and company requirements.

You will direct daily and long-term team activities, manage budgets and rent/CAM reconciliations, oversee lease administration, tenant relations, and vendor performance while ensuring compliance and timely reporting.

Qualifications

• Bachelor's degree preferred; 3–5 years in related experience; experience with commercial properties preferred.
• Real Estate license required where mandated; CPM or RPA designation preferred.
• Intermediate to advanced skills with Microsoft Office Suite, including Microsoft Excel; knowledge of Yardi or MRI and Kardin preferred.
• Excellent written and verbal communication skills; ability to clearly convey complex topics.
• Advanced knowledge of financial terms; ability to forecast, prepare budgets, and deliver variance reports.
• Strong organizational and leadership abilities; travel to properties required.
• Ability to read and write English to understand manuals and reports.

Responsibilities

• Ensure services are provided per policies, procedures, regulations, contracts.
• Coordinate and lead daily and long-term team activities; manage schedules; recruit and coach staff; performance reviews.
• Direct vendor invoice payments and accounting activities per management agreement and policies.
• Direct and control monthly reports and budgets; manage rent and CAM/OpX recoveries.
• Maintain oversight of contracted terms affecting financial performance; report expirations and encumbrances.
• Coordinate lease administration with lease administrator and accounting; review lease setups and changes.
• Coordinate tenant move-ins/outs and space walk-throughs; keep spaces tour ready and document onboarding.
• Respond to tenant needs; develop tenant care program to maximize retention.
• Direct sourcing and procurement; bid analysis; ensure contract value and service delivery.
• Collect rent and AR updates; issue legal notices as needed.
• Ensure monthly property inspections; approve alterations; coordinate vendors.
• Document emergency plans; coordinate drills and training; ensure resources and backups.
• Act as primary contact with property owners as Owner Representative.
• Perform other duties as assigned.

Skills

Bachelor's degree experience

Communication skills

Analytical abilities

Organizational skills

Leadership capability

English literacy

Travel to properties

Education

Bachelor's degree (BA/BS) preferred

Real Estate License required

CPM or RPA designation preferred

Tools

Microsoft Excel

Yardi

MRI

Kardin

Job description

The Property Manager leads all aspects of a single asset or portfolio of commercial, industrial, and/or retail properties and coordinates all marketing, operations, and financial activities per client and/or company requirements.

Essential Duties and Responsibilities

• Ensure that services are provided consistent with policies, procedures, and regulations as well as contractual obligations and standards.
• Coordinate and lead daily and long-term activities of the team; establish work schedules, assign tasks, and cross-train staff; establish and track deadlines to meet client and company objectives; elevate team performance through subject matter expertise and suggestions to improve systems, processes, and procedures; provide formal coaching, mentoring, supervision, and guidance; recruit and hire new team members; monitor training and development of staff; develop and deliver performance reviews.
• Direct, review, and approve vendor invoice payments and other accounting related activities following the terms of the management agreement, LPC policies, and property management approval authorization limits.
• Direct and control preparation, and delivery, of timely, accurate, and insightful monthly reports as well as annual operating and capital budgets; prepare and submit tenant rent and Common Area Maintenance (CAM) or Escalation (OpX) recovery charges to client.
• Maintain oversight of contracted terms that impact the financial performance of the asset/company; report on expirations, covenants, restrictions, and other encumbrances that drive decision making and asset value.
• Coordinate all lease administration activities with lease administrator and accounting; review all lease set ups, lease changes, reporting, etc. and provide final approval.
• Coordinate tenant move-ins and move-outs, and "walk-through" spaces with tenants and tenant improvement department; maintain vacant spaces in "tour ready" condition; ensure teams assigned to tenant onboarding activities properly document and communicate with tenants timely and appropriately; follow up with tenants to ensure a successful transition.
• Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly; craft, deliver, and communicate an effective tenant care program that maximizes tenant retention.
• Direct sourcing and procurement activities to effect optimal operations; deliver detailed bid analysis and recommendations to clients that drive value; manage quality of vendor service delivery to ensure contract compliance and desired value.
• Proactively collect rent and other charges in accordance with lease terms and report status of AR to client(s) with recommendations for action; prepare client approved standard legal notices.
• Ensure that at least monthly property inspections are performed; recommend and/or approve alterations, maintenance, and reconditioning.; contract for, and coordinate, vendors.
• Document plans and preparations for emergency response; ensure resources, supplies, and backups are in place to effectively recover from adverse events; coordinate drills and other required training.
• Act as primary contact with property owners, serving as Owner Representative to ensure objectives are being met.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree (BA/BS) preferred; minimum of 3-5 years of related experience and/or training; or a combination of education and experience; experience with commercial office, retail, and/or industrial properties is highly preferred.
• Real Estate License required where mandatory by local regulation; CPM or RPA professional designation or candidacy preferred.
• Intermediate to advanced skills with Microsoft Office Suite, including Microsoft Excel required; knowledge of Yardi or MRI and Kardin preferred.
• Excellent written and verbal communication skills; ability to clearly and effectively convey complex topics with a positive tone to achieve operational and relationship objectives.
• Advanced knowledge of financial terms and principles required; ability to forecast outcomes, prepare budgets with long-term capital plans, and deliver insightful variance reports; ability to prepare or draft recommendations for cost/benefit propositions, ROI analysis, and other business proposals.
• Strong organizational skills that deliver timely results and influence team productivity.
• Ability to comprehend, analyze, and interpret complex documents and problems involving several options; advanced analytical and quantitative skills required.
• Fundamental leadership experience or significant collaborative contributions within a high functioning team.
• Proven track record for delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team.
• Strong organizational skills with an inquisitive and entrepreneurial mindset.
• Ability to travel daily to assigned properties as necessary.
• Ability to work after hours, weekends, holidays, and during emergency situations to meet the needs of the client.
• Ability to read and write English in order to understand manuals and procedures, and to write reports.

Physical Requirements

Ability to sit/stand/walk for long periods of time; manual dexterity to operate a computer keyboard, phone, and other office equipment; eyesight that allows for reading a computer screen, phone screen, reports, etc.; hearing that allows for hearing/understanding spoken words; lifting and carrying up to 20 lbs. NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

Pay Range: $120,000 – $130,000 USD

All job offers are contingent on completion of a background check and proof of eligibility to work in the United States.