Property Manager

PeakMade Real Estate; Knoxville (TN); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Up to 12 weeks parental leave

Housing discount (varies by property)

PTO

Wellness program

401(k) match

Mentorship program

Leadership conference

Rewards and recognition

Job summary

PeakMade Real Estate in Knoxville seeks a hands-on Property Manager to run a student housing property, driving occupancy, income and NOI. You will lead a high-performing onsite team, implement leasing strategies and manage daily operations.

The ideal candidate has 4+ years in property management, strong financial acumen, and proficiency with Entrata; a college degree is preferred. This role requires regular onsite presence and a passion for delivering a world-class living experience.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Experience in all areas of Property Management including people management, financial reporting, problem-solving, sales, maintenance and resident relations.
• Knowledge of property management software such as Entrata is highly preferred.

Responsibilities

• Manage high quality on-site staff through recruitment, training and development programs.
• Conduct employee evaluations including performance reviews and corrective action.
• Direct Turn process per company policies.
• Maintain market knowledge of property and competitors to inform leasing.
• Show, lease, and move in prospective residents.
• Direct efforts to maximize rental income and occupancy.
• Develop operating budgets/forecasts and report to Regional Manager.

Skills

Staff management

Financial reporting

Leasing & sales

Customer service

Communication

Education

High school diploma or equivalent

College degree preferred

Tools

Entrata

Property Management software

Job description

The Property Manager at PeakMade Real Estate is responsible for the overall operation and profitability of a student housing property. This position will lead, motivate and mentor high-performing teams to provide a world-class living experience for our residents. As the onsite leader and decision maker, they will be responsible for successfully maximizing property income, occupancy and NOI. Our ideal candidate will be a financially savvy leader with strong industry knowledge and the ability to implement creative leasing strategies that will contribute to the property's success

What You’ll Do:

Personnel Management:

• Manage high quality on-site staff through implementation of effective recruitment, training, coaching and development programs
• Effectively perform and document appropriate employee evaluations including, but not limited to, performance reviews and corrective action reviews, and termination paperwork
• Direct entire Turn process per Company policies and procedures

Strategic Leasing Management:

• Effectively maintain product knowledge of property and competitors through consistent evaluation of market conditions and trends. Ensure leasing staff develops similar knowledge
• Effectively show, lease, and move in prospective residents
• Direct efforts to implement sales and marketing plans, which effectively maximize rental income and budgeted occupancy

Financial Management:

• Achieve the highest possible net operating income through the implementation of effective cost control and revenue improvement programs; identify trends and recommend appropriate strategies and adjustments
• Develop yearly operating budgets/forecasts. Accurately prepare and convey all operational and financial data to the Regional Manager in a timely manner. Be responsive and receptive to owners' needs, goals, and objectives
• Monitor the timely receipt and reconciliation of rent collections and ensure landlord/resident statutes are followed

Customer Service:

• Manage resident retention and service request follow-up programs
• Monitor service request turnaround and ensure the responsiveness of the maintenance staff

Administration & Risk Management:

• Accurately complete required reports as outlined in the Peak policies and procedures as well as additional reports requested by owner and/or supervisor(s)
• Perform apartment inspections monthly as well as prior to move in and at move out.
• Manage property risk effectively by communicating incidents and potential liabilities.

What You’ll Need:

• Regular onsite presence is an essential function of this position and working full-time in office is required.
• High school diploma or equivalent is required; college degree preferred
• Four (4) + years' experience in property management required
• Two (2) years campus student housing management experience preferred
• Proven ability to perform in all areas of Property Management including people management, financial reporting, problem-solving, sales, maintenance and resident relations
• Regular onsite presence is an essential function of this position and working full-time in office is required.
• Ability to analyze and evaluate monthly financial statements and develop yearly operating budgets/forecasts
• Excellent verbal and written communication skills
• Working knowledge of Property Management software; Entrata highly preferred

What You’ll Get:

• Up to 12 weeks paid parental leave + one year of diapers, on us
• 15 days of PTO + 2 additional "Wellbeing Days"
• Wellness initiatives, health team competitions and reward programs through LiveWell Program
• 401(k) Match
• Employee Resource Groups
• Housing discount (varies by property)
• Mentorship program available
• Annual Leadership Conference
• Annual opportunity for Diamond Club Trip
• Commitment to leadership training and growth opportunities
• 10 Year Peakiversary Trip
• Additional rewards and recognition

Who We Are

PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful.

PeakMade Real Estate is an Equal Employment Opportunity employer.

#ZR