Property Manager

Exponential Property Group; Humble (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

A leading property management firm seeks a Property Manager responsible for overseeing all operations, maintaining occupancy, and managing financial activities of assigned properties. Ideal candidates will have at least 3 years of experience, strong leadership, and compliance knowledge. This role requires dedication to customer service and ongoing staff training.

Qualifications

• 3 years experience in property management; 1 year as manager.
• Demonstrated knowledge of LIHTC program.
• Strong computer skills.

Responsibilities

• Manage property operations and occupancy levels.
• Oversee financial management and ensure budget compliance.
• Conduct staff training and performance reviews.

Skills

Leadership

Financial Management

Customer Service

Compliance

Education

High School diploma or equivalent

Certified Apartment Property Supervisor (CAPS)

Job description

Job Details

Job Location: Humble, TX

Salary Range: Undisclosed

Description

The Property Manager is fully accountable for all property operations. The purpose of the Property Manager is to effectively manage and coordinate persons, activities, and available resources in order to accomplish property objectives as set forth by the property supervisor and property owner. These objectives will include maximizing occupancy levels and property values. In addition, the Property Manager will train the Assistant Manager to assume all duties of /the Property Manager in the event of the Property Manager’s absence.

WAGE/HOUR STATUS
Exempt (ineligible for overtime)

DUTIES AND RESPONSIBILITIES
Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
Financial
- In conjunction with the property supervisor, the manager will assist in formulation of budgets for each upcoming calendar year. The manager is responsible for staying within the established budget guidelines throughout the year.
- Ensures that all rents are collected when due and posted in a timely manner. Make sure that all bank deposits are made immediately, and deposits are reported to the corporate office on a daily basis.
- Performs evictions, utility cut-offs and landlord liens as required on delinquent rents.
- Provides constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance. Manager is responsible for approving and submitting all invoices to the corporate office for payment.
Personnel
- Hires, trains, motivates, supervises, and terminates all on-site staff in order to achieve operational goals of assigned property. This includes new employee indoctrination, annual

performance reviews, review and approval of timesheets, instructing and advising on-site staff of employee procedures and guidelines.
- Conducts on-going training with office staff, e.g., leasing paperwork, workplace safety, and any other type of training that may be needed on a daily basis.
Administrative/Office
- Ensures that lease files are complete, and that completion of leases is being executed properly.
- Responsible for office opening on schedule, condition of office and model apartments.
- Attends scheduled corporate management meetings, usually held on a quarterly basis at the corporate office.
- Maintains records on all aspects of management activity on a daily, weekly and monthly basis. Submits required reports to the corporate office on a weekly and monthly basis.
Resident Relations
- Maintains positive customer service attitude.
- Makes periodic inspections with residents of move-in/move-outs.
- Reviews all notices to vacate to determine the cause of the move-out.
- Initiates and implements policies/procedures to maintain resident communications, e.g., complaints, service requests, etc.
Maintenance
- Physically walks and inspects property on a regular basis; Verifies condition of vacant apartments.
- Updates board indicating vacancy status on a daily basis. Coordinates with maintenance and make-ready staff to ensure timely recondition of apartments after move-out.
- Monitors and schedules all maintenance activities.
Marketing/Leasing
- Conducts market surveys monthly and provides trend report information. Shops competition and is aware of neighborhood market conditions.
- Welcomes and shows property to prospective new residents. Also, handles incoming phone calls from prospective new residents and completes appropriate paperwork.
- Maintains awareness of market/industry conditions and trends via trade publications, professional organizations, etc.
Safety
- Reports all liability and property incidents to the corporate office immediately. Ensures that all workers' compensation claims are reported, and proper paperwork is completed.
- Manager completes any pertinent safety checklists with maintenance staff.

General
- Performs any additional duties or tasks as assigned by the property supervisor.

Qualifications

Position requires at least 3 years of experience in on-site property management; 1 year of experience as manager. Must have a background in supervision and a successful track record of accomplishments.
Computer Skills: Word Processing On-Site Rental System
Office Equipment: Calculator, Copy Machine, Fax Machine, Telephone, Key Machine.
Work Hours: Minimum of 40 hours per week. Must be available evenings, nights and weekends for staffing needs and emergencies.

Experience-

• Demonstrated knowledge and experience with the Low-Income Housing Tax Credit (LIHTC) program, a federal tax incentive designed to promote the development, acquisition, or rehabilitation of affordable rental housing for low-income individuals and families.

• Familiarity with the unique set of regulations, compliance requirements, and reporting standards associated with LIHTC projects, whether as a tenant liaison, property manager, or investor representative.

• Direct experience with Section 42 of the Internal Revenue Code, which encourages private investment in affordable rental housing by providing tax credits to developers who build or rehabilitate housing for low-income families.

• Understanding of the process by which LIHTC tax credits can be allocated, sold to investors, and used to reduce federal tax liability, thereby supporting the financial feasibility of affordable housing developments.

• Ability to navigate and ensure ongoing compliance with all LIHTC program requirements, including income verification, rent limits, and annual reporting, to maintain program eligibility and maximize project benefits.

EDUCATION/TRAINING
- High School diploma or equivalent required
- Certified Apartment Property Supervisor (CAPS/ preferred)
PHYSICAL REQUIREMENTS
- Stand and walk or sit alternatively depending on specific needs of the day. Estimates 60% of time is spent on feet and 40% sitting at a desk.
- Have occasional need (33% to 66% of the time/ to perform the following physical activities:
- Bend/Stoop/Squat Pick up litter, filing Climb Stairs Inspect and show property Push or Pull Inspect and show property, open and close doors Reach Above Shoulder Inspect property, store/retrieve supplies
- Have frequent need (33% to 66% of the time/ to perform standing and walking activities related to inspecting and presenting property.
- Constant need (66% to 100% of time/ to perform the following physical activities: Writing/Typing Corporate, resident communications Grasping/Turning Telephone, doorknob use Finger Dexterity Operation of office equipment Lifting/Carrying (paperwork, deliveries, files, miscellaneous/: Over 25 lbs. Rare need (less than 1% of the time/ 20 lbs. – 25 lbs. Occasional need (1% to 33% of the time/ Less than 20 lbs. Frequent need (33% to 66% of the time/ Under 10 lbs. Constant need (66% to 100% of the time.
SPEAKING REQUIREMENTS
- Constant need (66% to 100% of the time/ to communicate over telephone and in person.
MENTAL/EMOTIONAL REQUIREMENTS
- Must be able to work in a fast-paced and customer service-oriented environment.
- Performs duties under pressure and meets deadlines in a timely manner.
- Works as part of a team, as well as complete assignments independently.
- Takes instructions from supervisors.
- Exercises problem-solving skills.
- Interacts with co-workers, supervisors, guests, and the public in a professional and pleasant manner.
DRIVING REQUIREMENTS
- Frequent need (20% to 25% of the time/ to utilize personal transportation to inspect apartment property and surrounding neighborhood, make trips to the bank and also visit the Southlake office.
- Must have valid driver's license and automobile insurance.
WORKING ENVIRONMENT
- Indoors (66% to 100% of the time/; frequently outdoors, all conditions (33% to 66% of the time).
- Occasional exposure to caustics, solvents, oils, fumes, flammables, pesticides, etc. (less than 10%).
REASONING DEVELOPMENT
HIGH. Must be able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate courses of action. Must effectively convey ideas, images and goals to a diverse group of personalities.
SAFETY RESPONSIBILITIES
- Learns and complies with all company safety rules.
- Uses appropriate safety equipment at all times.
- Immediately reports all unsafe conditions to supervisors.
- Must be familiar with all safety features or equipment, machinery, or materials encompassed by job duties.
- Must check with the supervisor if there is a question as to the safe procedure to be used for any job function.
ADDITIONAL REQUIREMENTS
- Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook, or otherwise communicated (verbally or in writing/ to employees.

- This job description is intended to describe the general nature and work responsibilities of the position.
- This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the company. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other company officials.
- This job description does not constitute an employment contract between the company and any employee.
- The job responsibilities of this position may include cross-training in other functions or positions to ensure satisfactory operation of the department or work area.

Employment at this company requires that you be capable of performing the essential functions of the job for which you are applying, effectively and safely.