Property Manager

Procopio Enterprises, Inc.; Hull (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

The Procopio Companies seek an experienced Property Manager to oversee daily operations across residential communities in the Hull, MA region. You will foster a resident‑first culture, manage budgets, and coordinate leasing, maintenance, and events to enhance living experiences.

Join a team that prioritizes hospitality, strong resident relationships, and financial performance through effective operations across multiple sites.

Qualifications

• Bachelor's degree preferred or equivalent in business, hospitality, or real estate.
• 3-5+ years of residential property management experience.
• Strong interpersonal and communication skills to build relationships.

Responsibilities

• Assist in budget development and financial planning for the property.
• Monitor expenses and recommend cost-efficient solutions.
• Engage residents and foster a sense of community through effective communication and events.
• Address resident concerns promptly and ensure high levels of satisfaction.
• Support leasing processes and optimize occupancy across sites.
• Collaborate with maintenance to address requests and ensure well‑maintained properties.

Skills

Bachelor's degree preferred

3-5 years experience

Interpersonal skills

Community building

Financial acumen

Yardi

Excel

Fair housing knowledge

Customer service

Education

Bachelor's degree in Business Administration / Hospitality Management / Real Estate

Tools

Yardi

Microsoft Excel

Job description

• As a Property Manager you will play a pivotal role in ensuring consistent operational excellence and a unified resident experience. This position requires a strong focus on hospitality, a resident‑first mindset, and a proven ability to build and maintain positive relationships within diverse communities. You will be responsible for fostering a culture of connection and belonging at your property, ensuring that all residents enjoy a welcoming and comfortable living environment. Success in this role requires the ability to balance and prioritize the needs of property owners and residents across several sites, ensuring well‑managed, harmonious communities while maximizing the financial performance and operational efficiency of the site.

Key Responsibilities

• Assist in the development of budgets and financial plans for the property.
• Monitor and manage expenses, making recommendations for cost-effective solutions.
• Resident Engagement and Relationship Building:
• Foster positive relationships with residents through effective communication and engagement initiatives.
• Organize and execute resident events and activities to promote a sense of community.
• Address resident concerns and inquiries promptly, demonstrating a commitment to resident satisfaction.
• Community Development:
• Develop and implement strategies to enhance the overall living experience for residents.
• Collaborate with the marketing team to attract and retain residents through innovative and appealing community offerings.
• Encourage a sense of belonging and camaraderie among residents.
• Hospitality and Customer Service:
• Maintain a resident-first mindset, ensuring a high standard of customer service at all times.
• Coordinate move-in and move-out processes, providing support and guidance to residents.
• Regularly assess and improve service offerings to meet the evolving needs of residents.
• Leasing and Occupancy Management:
• Oversee the leasing process, from initial inquiries to lease signing, ensuring a smooth and efficient experience for residents.
• Monitor and manage occupancy rates, implementing strategies to optimize apartment occupancy.
• Property Maintenance:
• Collaborate with maintenance staff to address resident maintenance requests in a timely manner.
• Conduct regular property inspections to ensure a well‑maintained and aesthetically pleasing environment.

Qualifications

• Bachelor's degree in Business Administration, Hospitality Management, Real Estate, or a related field is preferred.
• Minimum of 3-5 years of experience in residential property management.
• Strong interpersonal and communication skills with the ability to build positive relationships.
• Demonstrated experience in creating a sense of community within a residential setting.
• Proven ability to prioritize and manage multiple tasks effectively.
• Knowledge of fair housing regulations and property management best practices.
• Hospitality or customer service background is highly desirable.
• Strong understanding of property management operations and financial principles.
• Proficiency in using Yardi and Microsoft Excel for financial analysis and reporting.
• Willingness to embrace the mission and values of the company.

Since the 1950s, The Procopio Companies (TPC) has grown through four generations of family leadership and a deep commitment to place‑making. We develop, build, and operate exceptional residential and mixed‑use communities across high‑growth markets throughout Southern New England and beyond.

We are vertically integrated. Our core business lines include: