Property Manager

Prologis; Denver (CO); Presencial; USD 99 000 - 124 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Healthcare

Dental insurance

Vision insurance

401(k) with company match

Generous PTO

Resumo da oferta

Prologis in Denver, Colorado seeks a Real Estate and Customer Experience Manager to join our Customer Experience Team, supporting 9+ million square feet of industrial space. You will cultivate strong customer relationships, coordinate moves, inspections and repairs, and leverage technology to enhance efficiency and outcomes.

You’ll combine hands-on property oversight with strategic account management, travel to multiple properties as needed, and collaborate with a small local team backed by a

Qualificações

• 5+ years in industrial/commercial real estate.
• Colorado Real Estate license or ability to obtain within six months.
• Valid driver’s license and willingness to travel to multiple properties.
• Strong communication and analytical skills.
• Ability to build relationships with diverse stakeholders.

Responsabilidades

• Manage customer relationships by providing clear communication of terms and responsibilities.
• Oversee move-in/move-out processes, inspections, and maintenance coordination.
• Anticipate customer needs to provide proactive solutions.
• Identify revenue opportunities by understanding Prologis value-added services.
• Maintain strong, long-term relationships with a portfolio of customers.
• Use Salesforce to gather data/metrics and develop customer insights.
• Proficient lease analysis and lease administration.
• Negotiate and manage service agreements to keep properties safe and well-maintained.
• Provide financial reporting to ensure portfolio budget goals are met.

Conhecimentos

Customer service

Relationship management

Negotiation

Analytical skills

Property management

Salesforce

Ferramentas

Salesforce

Descrição da oferta de emprego

At Prologis, we don’t just lead the industry—we define it with a 1.3 billion square foot portfolio and an annual throughput of approximately $3.2 trillion. We create the intelligent infrastructure that powers global commerce, seamlessly connecting the digital and physical worlds. From agile supply chains to energy solutions, our ecosystems help your business move faster, operate smarter and grow sustainably. With unmatched scale, innovation and expertise, Prologis is a category of one—not just shaping the future of logistics but building what comes next.

Job Title: Property Manager Company: Prologis

A day in the life

As a Real Estate and Customer Experience Manager, you would be part of a Customer Experience Team (CET) that strives to provide best-in-class service to customers in our 9+ million square feet of industrial buildings in the Denver Market. Our customer base is diverse and we’re looking for someone who enjoys working with the biggest names in e-commerce logistics and warehouse operations. With an emphasis on customer service and quality buildings, we have the best of both worlds – a local office of 10 team members, with the support and sophistication of a large international company. This Manager will demonstrate willingness and capability to leverage emerging technology, automation, and AI tools to improve efficiency, quality, and speed, while exercising sound judgment, creative thinking, and accountability for outcomes.

Key responsibilities

• Manage customer relationships by providing clear and accessible communication of terms, conditions, and responsibilities.
• Oversee move-in and move-out processes, perform inspections, and coordinate any necessary repairs or maintenance.
• Perceptive; anticipate customer needs to provide proactive solutions.
• Ability to identify additional revenue opportunities by demonstrating an expert understanding of Prologis value-added products and services and aligning them to customer needs (Prologis Essentials, etc.).
• Must be able to own and maintain strong, long-term relationships with portfolio of customers.
• Must be able to use technical tools (ex: Salesforce) to gather data/metrics and develop customer insights.
• Proficient in lease analysis and lease administration skills.
• Highly developed negotiation and management skills to ensure safe/well maintained properties through competitively bid service agreements.
• Strong financial reporting background to ensure budget and financial goals are met for the portfolio.

Required

• 5+ years of industrial/commercial real estate or equivalent experience preferred.
• A valid driver’s license is required with the ability to travel to multiple properties.
• Must have a current Real Estate sales license in the State of Denver or be able to obtain a license within six months of commencing employment. Please note that the company will cover relevant, associated costs and will consider the reasonable time spent acquiring the license as part of work hours.
• Demonstrate a commitment to delivering proactive and responsive customer service, with a focus on meeting the diverse needs of all customers.
• Able to adapt to change and willingness to take on new company initiatives with the most positive attitude.
• Strong interpersonal skills with the ability to build meaningful relationships with a diverse range of customers and stakeholders.
• Strong mathematical and analytical skills.
• Experience with property transitions, portfolio acquisitions or company mergers.
• Strong organizational and time management skills, with the capacity to manage multiple tasks, prioritize effectively, and work both independently and collaboratively while meeting deadlines.
• Ability to process data and complete recurring variance reports.
• Excellent interpersonal and communication skills, with the ability to build and maintain professional relationships with internal and external customers, vendors, and team members, including verbal and written communication.
• Flexibility to work extended hours when required and on call for emergencies, with respect for individual needs and work-life balance.

Preferred

• Experience with budgeting cycles and CAM reconciliation processes using analytical skills preferred.

Hiring Salary Range of

Hiring Salary Range of: $99,200 - $124,000. Salary and whole compensation package (bonus target) to be determined by the candidate’s location, education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

People First

Every employee belongs. Every employee contributes. Employees advance their careers here. Prologis conjures a robust benefits package. All full-time roles in the US come with a robust benefits package which includes healthcare, dental, and vision insurance for employees and eligible dependents. Prologis also offers several other wellness, financial, and work/lifestyle-specific benefits. Our 401(k) retirement plan has a company match of 50% up to 12% of eligible compensation. We also offer generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time.

All job offers are contingent upon successful completion of background verification.

Prologis is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religions, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Employment Type: Full time

Location: Denver, Colorado

Additional Locations: We are builders, thinkers and doers—creating more than space, we power global commerce. We seek and attract top talent from around the world and foster a culture where diverse ideas fuel innovation, collaboration and excellence.