Property Manager

Ares Management; Dallas (TX); On-site; USD 90,000 - 100,000; Full time

Job summary

Ares Management in Dallas is seeking a Property Manager to oversee an industrial real estate portfolio. The role focuses on maximizing performance through efficient operations, high tenant satisfaction, and alignment with financial goals.

You will lead tenant services, maintenance programs, budgeting, and capital projects, coordinating with asset management and transaction teams. Travel up to 50% may be required.

Qualifications

• 5+ years of property management experience with customer service and admin duties.
• Experience supervising, directing, and managing vendor partners.
• Experience managing property-level financial planning and reporting.
• Experience managing maintenance capital projects.
• Proficiency in standard real estate software programs.
• Ability to communicate effectively with tenants, vendors and internal teams.
• Bachelor's degree; CPM/RPA preferred.

Responsibilities

• Respond to tenant requests with urgency and engage regularly with tenants.
• Ensure timely move-in/move-out processes within the portfolio.
• Maintain low accounts receivable through regular contact and notices.
• Support asset management to minimize downtime and maximize retention.
• Develop preventative maintenance programs for building elements.
• Manage service contracts to minimize costs and consolidate vendors.
• Tour properties to ensure maintenance and project completion per budget.
• Complete annual budget and 10-year capital plan.
• Monitor monthly financials and property-level variances.
• Coordinate onboarding/offboarding of properties with transaction teams.
• Take on additional responsibilities as needed.

Skills

Customer service

Vendor management

Financial reporting

Communication

Project coordination

Budget management

Education

BA or BS in Finance, Real Estate, Business Management

CPM/RPA designation preferred

Job description

Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.

Job Description

The Property Manager reports to the Senior Property Manager and is responsible for managing an assigned industrial real estate portfolio. The Property Manager's objective is to directly manage a property portfolio and to maximize property performance through efficient operational strategies, to maintain high levels of tenant satisfaction, and to meet the overall financial goals of the company.

ESSENTIAL JOB FUNCTIONS

Tenant Services

• Executes a high level of customer service to tenants within the portfolio through a sense of urgency with responding to tenant requests, and actively meeting and engaging with tenants on a regular basis.
• Ensures that the move-in/move-out process within their assigned portfolio is being executed timely and efficiently.
• Actively engages with tenants to maintain low levels of accounts receivables through regular contact, processing of collection notices, and tenant account management.

Property Performance

• Executes a high level of support to local asset management teams to minimize downtime of vacant units and to maximize tenant retention.
• Develops and executes preventative maintenance programs to extend the life expectancy of building elements.
• Actively manages service contracts to leverage scale, to minimize costs, and to consolidate vendors partners across the portfolio.
• Tours properties within the assigned portfolio on a regular basis to ensure properties are being maintained to ARES property standards, liabilities are being minimized, and capital projects and other property level projects are being completed in accordance with budget and timing.
• Completes the annual budget process for the assigned portfolio, in accordance with internal timing expectations, to ensure accurate property level expenses and a complete 10-year capital plan.
• Actively manages financial performance through expense approvals, strategic property-level spending, monthly financial reporting, property level variance reporting, and expense accrual submittals.
• Ensures that the onboarding and offboarding of properties through acquisitions/dispositions is coordinated efficiently with the transaction teams.

ADDITIONAL DUTIES AND RESPONSIBILITIES

Assumes additional responsibilities and performs special projects as needed or directed.

REQUIRED QUALIFICATIONS

• 5+ years of property management experience handling customer service and administrative issues related to real estate management.
• Experience supervising, directing, and managing vendor partners.
• Experience managing and property level financial planning and reporting.
• Experience managing maintenance capital projects.
• Proficiency in standard real estate related software programs
• Ability to communicate effectively with tenants, vendor partners and internal teams.
• Ability to interpret property -level and corporate documents such as tenant leases, building plans and related specifications, operating and maintenance instructions, and policy manuals.
• BA or BS in Finance, Real Estate, Business Management; CPM/RPA designation preferred.

TRAVEL REQUIREMENTS & ADDITIONAL NOTES

Work performed in a general office environment. May require extended hours during peak periods.

Availability for travel up to 50% of the time to property and construction sites for on-site project monitoring and meeting attendance.

Exposure to adverse weather conditions, loud noise, and dust conditions at construction sites.

Reporting Relationships

Managing Director, Industrial Property Operations, U.S. Real Estate Logistics

Compensation

The anticipated base salary range for this position is listed below. Total compensation may also include a discretionary performance-based bonus. Note, the range takes into account a broad spectrum of qualifications, including, but not limited to, years of relevant work experience, education, and other relevant qualifications specific to the role.

$90,000 - $100,000

The firm also offers robust Benefits offerings. Ares U.S. Core Benefits include Comprehensive Medical/Rx, Dental and Vision plans; 401(k) program with company match; Flexible Savings Accounts (FSA)