Property Manager

Gateway Management Company; Columbiana (AL); On-site; USD 40,000 - 56,000; Full time

Job summary

Gateway Management Company is seeking a Property Manager for Shoals Mill Development and Village communities in Columbiana, AL. The role oversees daily operations, compliance, and staff management to meet occupancy and financial targets.

Ideal candidates bring strong communication, leadership, and customer service skills, plus knowledge of multifamily operations and LIHTC requirements. This on-site position demands attention to leasing, maintenance coordination and resident relations.

Qualifications

• Excellent verbal and written communication skills and strong customer service and leadership abilities.
• Comprehensive knowledge of multifamily operations including people management, financial reporting, problem-solving, sales and resident relations.
• Experience with tax credit/LIHTC properties and compliance is highly valued.

Responsibilities

• Meet or exceed occupancy, rent collection, expenses, compliance paperwork and facilities management goals.
• Recruit, supervise, train and assign duties to office and maintenance staff.
• Operate property in compliance with IRS LIHTC and fair housing laws.
• Oversee maintenance and operations, schedule contractors, ensure timely turnover and safe living environment.
• Uphold integrity and organizational values.
• Maintain resident relations, respond to requests and take appropriate actions.
• Collect rents and post to resident accounts promptly and accurately.
• Enforce lease provisions regarding rent payments.
• Report accidents and emergencies to Regional Manager via Incident Report.

Skills

Communication skills

Leadership

Customer service

People management

Occupancy optimization

Budgeting

Education

High school diploma or equivalent

Some college preferred

Tools

MS Office

RealPage OneSite

Job description

Gateway Management is currently seeking a Property Manager for our Shoals Mill Development and Village apartment communities located in Columbiana, AL. This position is responsible for managing daily operations of the side-by-side affordable housing communities. Responsibilities include but are not limited to general administration, compliance, maintenance of the property, and management of employees to achieve the financial and occupancy goals of the community.

Essential job duties and responsibility of the ideal candidate:

• Meet or exceed company policies and goals for occupancy, rent collection, expenses, compliance paperwork, and facilities management.
• Recruit, supervise, train, and assign job responsibilities to all office and maintenance associates working at the property.
• Operate property in compliance with all IRS, Low Income Housing Tax Credit (LIHTC) and fair housing laws.
• Oversee all aspects of maintenance and operations, including scheduling and coordinating contractors and vendors, ensuring timely completion of unit turnover and repairs, and maintaining a safe and healthy living environment for residents.
• Works with integrity and ethically while upholding organizational values.
• Maintains resident relations, including responding to resident requests and complaints and takes appropriate actions.
• Collects and monitors monthly rents and takes appropriate precautions to safeguard all monies received. Posts rents to resident accounts promptly and accurately.
• Responsible for legal enforcement of lease provision including requirements relative to payment of rent.
• Reports accidents and emergency situations to Regional Manager/Corporate office by submitting an Incident Report.

What you need to be successful:

• Excellent verbal and written communication skills, including strong customer service and leadership skills.
• Excellent and creative outreach marketing skills.
• Comprehensive knowledge and understanding of multifamily operations including people management, financial reporting, problem-solving, sales, maintenance, and resident relations.
• Must be able to access all apartment homes and parts of the community to show the home to potential residents; inspect all areas of community, etc.
• Ability to visually inspect apartment homes, grounds, and other aspects of the community to determine that standards are met.
• Ability to handle multiple tasks and prioritize duties and responsibilities.
• Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, and attend meetings at various sites.
• Experience in MS Office and basic computer skills; Real Page OneSite experience preferred.
• Valid Driver's License and automobile insurance.
• Two years of previous property management experience with tax credit/LIHTC experience required. High school diploma or equivalent required, some college preferred. Must