Property Manager

Commercial Northwest LLC; Boise (ID); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

12 paid holidays

Parental leave

Job summary

Commercial Northwest Property Management is seeking a results-driven Property Manager for The Asher Apartments in Boise. You will lead operations, oversee budgeting, leasing performance, and resident satisfaction while partnering with centralized leasing and accounting teams.

The role requires strong leadership, financial acumen, and experience managing multifamily communities. This is a full-time onsite position offering a competitive base salary and annual performance bonus potential.

Qualifications

• Minimum 3 years property management experience.
• Minimum 2 years of experience reviewing financial statements and general ledger details.
• Strong understanding of property operations, budgeting, leasing, and resident relations.
• Knowledge of Fair Housing and Idaho landlord-tenant laws.
• Proven experience leading teams and driving operational results.
• Excellent communication, organization, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Oversee property operations and financial management, including annual budget with Regional Manager.
• Review financial statements and monitor variances; optimize expenses and revenue.
• Manage rent collections and delinquency procedures.
• Lead leasing and occupancy strategies to maximize occupancy and retention.
• Ensure resident satisfaction, handle escalations, and maintain property standards.
• Direct maintenance oversight, vendor performance, and capital improvements.
• Develop onsite team through coaching, clear expectations, and accountability.

Skills

Team leadership

Budgeting

Financial analysis

Resident relations

Communication

Operations management

Vendor management

Tools

AppFolio

ButterflyMX

Job description

Commercial Northwest Property Management | Boise, ID

Salary: $70,000-$80,000 annually + Annual Performance Bonus

Job Type: Full-Time | Onsite

About Commercial Northwest

Commercial Northwest is a fast-growing, family-owned property management company based in Boise, Idaho. With the highest Google reviews of any property management company in the state, we take pride in delivering exceptional customer service and managing properties with excellence.

Our culture is built around three core values: Be a Good Steward, Be Solutions-Based, and Choose Growth.

We’re looking for an experienced, results-driven Property Manager to lead operations at The Asher Apartments, a growing multifamily community in Boise.

About the Role

As the Property Manager at The Asher Apartments, you’ll be responsible for the overall success of the community, including financial performance, occupancy, resident satisfaction, maintenance oversight, and team leadership.

You’ll work closely with our Regional Manager and centralized leasing and accounting teams to ensure the property operates efficiently, meets performance goals, and provides an exceptional living experience for residents.

We’re looking for a confident leader who takes ownership, solves problems proactively, and knows how to drive results while building a strong team.

Key Responsibilities

Property Operations & Financial Management

• Manage the property's annual operating budget in collaboration with the Regional Manager.
• Review financial statements, general ledger details, and monthly budget variances.
• Monitor expenses, approve invoices within established limits, and identify opportunities to improve financial performance.
• Oversee rent collections and enforce delinquency procedures.
• Provide timely financial and operational updates to ownership and leadership.

Leasing & Occupancy Performance

• Maintain strong occupancy, retention, and revenue performance.
• Monitor leasing activity, market trends, and rental pricing.
• Partner with and coach leasing team members to achieve leasing and renewal goals.
• Implement strategies to improve occupancy and leasing conversions.
• Monitor marketing performance and recommend adjustments as needed.

Resident Experience

• Serve as the final escalation point for resident concerns.
• Ensure resident issues are resolved professionally and efficiently.
• Oversee resident retention and renewal strategies.
• Conduct regular property inspections to maintain community standards.

Maintenance & Property Oversight

• Oversee maintenance operations, work orders, and unit turns.
• Partner with the Maintenance Supervisor to ensure preventative maintenance is completed.
• Monitor vendor performance, builder warranty items, and capital improvement projects.
• Ensure the property is maintained to high-quality standards.

Team Leadership & Compliance

• Lead, coach, and develop onsite team members.
• Establish clear expectations and hold team members accountable for results.
• Ensure compliance with Fair Housing, ADA, OSHA, and Idaho landlord-tenant laws.
• Maintain accurate resident records and property documentation.
• Foster strong collaboration between onsite and centralized departments.

What Success Looks Like

• 95% or greater physical occupancy.
• 93% or greater future occupancy.
• Delinquency below 2% of scheduled rent.
• Operating expense variance within 3-5% of the approved budget.
• Timely unit turns and maintenance completion.
• A 4.5-star or higher Google rating.
• Accurate and timely monthly owner reporting.

Qualifications

Required:

• Minimum 3 years of property management experience.
• Minimum 2 years of experience reviewing financial statements and general ledger details.
• Strong understanding of property operations, budgeting, leasing, and resident relations.
• Knowledge of Fair Housing and Idaho landlord-tenant laws.
• Proven experience leading teams and driving operational results.
• Excellent communication, organization, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred:

• Experience with AppFolio property management software.
• Familiarity with ButterflyMX access control systems.
• Experience managing large multifamily communities.
• Experience overseeing maintenance teams and capital improvement projects.

Compensation & Benefits

Annual Base Salary: $70,000-$80,000, depending on experience and qualifications.

Additional Compensation: Annual Performance Bonus

What We Offer

• Monday-Friday business hours
• Paid time off for eligible full-time employees
• Health insurance
• 401(k) retirement plan
• 5 sick days per calendar year
• 12 paid holidays, including your birthday
• Paid parental leave for eligible employees
• Cell phone reimbursement for eligible roles
• Clear role expectations, quarterly check-ins, and growth-focused performance conversations
• A professional, respectful, solutions-based team culture
• A company that values stewardship, growth, accountability, and community impact

Career Growth Opportunities

At Commercial Northwest, we believe in recognizing performance and developing strong leaders. As our company continues to grow, high-performing Property Managers may have opportunities to advance into expanded portfolio oversight, senior leadership, or Regional Manager positions.

Work Environment

This is a full-time, onsite leadership position requiring an active presence at the property. While regular business hours are Monday through Friday, occasional evenings, weekends, and after-hours emergency availability may be necessary based on operational needs.

Join Our Team!

If you're an experienced Property Manager who enjoys leading teams, improving property performance, and delivering exceptional resident experiences, we'd love to hear from you.