Position Overview
The Property Manager is responsible for the comprehensive management of a diverse property portfolio, encompassing commercial, retail, and hospitality assets. This role provides high-level financial, operational, and legal oversight, while also mentoring and supervising property management staff. The Property Manager is expected to balance strategic decision-making with hands-on execution, ensuring tenant satisfaction, compliance, and long-term asset growth.
Key Responsibilities
- Approve and monitor Property Management fees (Commercial, Retail, Sales Tax Reports, Percentage Rent).
- Approve internal billing allocations.
- Review income statements, variance reports, and operating budgets.
- Oversee payouts, budgets, and reconciliations.
- Prepare, review, and approve CAM estimates, CAM letters, and CAM reconciliations.
- Manage annual budgets and provide accurate financial reporting to ownership.
Leasing + Revenue Management
- Lead leasing activities including property showings, LOIs, negotiations, and lease draft reviews.
- Manage lease renewals, amendments, terminations, and income projections.
- Draft and review letter agreements as needed.
- Oversee Yardi and LoopNet database management.
Legal, Compliance + Risk Management
- Manage legal cases, disputes, and claims related to the property portfolio.
- Draft and review legal documents in coordination with ownership and counsel.
- Review and submit property taxes and property insurance for payment and compliance.
- Ensure adherence to local, state, and federal property regulations.
- Manage broker relationships and oversee property exchanges.
- Direct capital projects including bidding, approval, oversight, and final review.
- Supervise vendor negotiations, competitively bid service agreements, and ensure quality service delivery.
Tenant + Stakeholder Relations
- Foster long-term tenant relationships and oversee tenant satisfaction initiatives.
- Handle escalated tenant issues and ensure timely resolution.
- Partner with community leaders, city officials, and stakeholders on property and community-related matters.
Leadership + Team Oversight
- Lead, mentor, and support Property Managers, Administrators, and service staff.
- Set department goals, provide training, and ensure accountability across the property management team.
- Serve as the key liaison between ownership and property management operations.
- Direct SteelCraft operations and the operations team.
- Oversee event management including campaigns, events, partnerships, reservations, and buyouts.
- Supervise all facets of SteelCraft marketing and promotional campaigns
Qualifications
- 10-15 years of progressive property management experience across commercial, retail, and hospitality portfolios.
- Strong financial acumen with expertise in budgeting, variance reporting, and CAM reconciliation.
- Demonstrated experience in lease negotiations, legal document review, and broker/vendor management.
- Supervisory experience with ability to mentor, coach, and lead property management staff.
- Excellent communication, negotiation, and relationship management skills.
- Proficiency in Microsoft Office Suite; experience with Yardi Breeze strongly preferred.
- Bachelor's degree in Business, Real Estate, or related field strongly preferred.
- Valid California Driver's License required.
Benefits
- Full-time, Monday-Friday hours of 8am-5pm
- Onsite at Bellflower HQ and routine travel to our commercial portfolio
- Company phone + monthly auto allowance
- 401(k) retirement plan with Company Match
- Wellness and professional development opportunities