Property Management Specialist

HomeServices of America; Roswell (GA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Health Savings Account

Dental

Vision

Life Insurance

Paid Vacation (PTO)

401(k) with employer match

Flexible Spending Account

Employee Assistance Program (EAP)

Job summary

HomeServices of America in Roswell, GA seeks a results-driven sales professional to develop strategies and solicit property owners for property management services. You will craft marketing plans, drive lead generation, and present the value of integrated management solutions to owners and investors.

You will deliver services to owners and tenants, expand programs, train agents, and oversee account management including lease prep and referral agreements.

Qualifications

• Associates degree in marketing, business administration or related field or equivalent knowledge and work experience.
• Four years of marketing, sales and customer service experience including three years in real estate.
• Experience working with clients, property owners and real estate professionals.

Responsibilities

• Solicit and develop opportunities to increase full service property management to a property owner. Develop a marketing plan that may include lead generation activities with real estate sales associates, customer inquiries, online leads, residential or commercial property owners and investors.
• Ensure successful delivery of managed property services to property owners and tenants. Maintain positive client relations to maximize future opportunities and retention of existing clients.
• Develop and introduce new and enhanced programs to owners and tenants that will contribute to the expansion of the department and revenue growth.
• Participate in the development and delivery of agent training to ensure knowledge of property management services.
• Oversee account management responsibilities of property owners. Assist owners with lease preparation and rental referral agreements.
• Cross-sell additional products to existing and new accounts.
• Oversee or perform administrative activities to include database maintenance, vendor/contractor management, correspondence and marketing reporting.
• May supervise property management.
• Perform other duties as requested or assigned.

Skills

Effective communication

Customer service focus

Analytical skills

Prioritization

Proficiency in business software

Microsoft Office

Education

Associates degree in marketing or related field

Tools

Microsoft Office Suite

Job description

Develop sales strategies and solicit property owners through marketing all aspects of property management services. Develop and implement programs and services to enhance penetration into existing accounts. Make sales presentations to internal and external customers and local, regional and national clients.

Job Duties And Responsibilities (Essential Job Functions)

Common activities are listed below: actual position responsibilities may vary. Please refer to manager or human resources for specific duties and performance expectations of the position.

• Solicit and develop opportunities to increase full service property management to a property owner. Develop a marketing plan that may include lead generation activities with real estate sales associates, customer inquiries, online leads, residential or commercial property owners and investors. Make presentations in person and by phone outlining the advantages of the company's property management services. (50-60% )
• Ensure successful delivery of managed property services to property owners and tenants. Maintain positive client relations to maximize future opportunities and retention of existing clients. (20-30%)
• Develop and introduce new and enhanced programs to owners and tenants that will contribute to the expansion of the department and revenue growth. (10-15%)
• Participate in the development and delivery of agent training to ensure knowledge of property management services. (5-10%)
• Oversee account management responsibilities of property owners. Assist owners with lease preparation and rental referral agreements. (5-10%)
• Cross-sell additional products to existing and new accounts. (5-10%)
• Oversee or perform administrative activities to include database maintenance, vendor/contractor management, correspondence and marketing reporting. (5-10%)
• May supervise property management. (0-10%)
• Perform other duties as requested or assigned. (0-5%)

Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications

Education:

• Associates degree in marketing, business administration or related field or equivalent knowledge and work experience.

Experience

• Four years marketing, sales and customer service experience including three years in real estate.
• Experience working with clients, property owners and real estate professionals.

Knowledge And Skills

• Effective oral and written communication skills including presentation skills.
• A strong customer service focus.
• Analytical, problem-solving and decision making skills.
• Ability to prioritize and handle multiple tasks and projects concurrently.
• Proficiency in business software.
• Microsoft Office products.

Other (licenses, Certifications, Schedule Flexibility/OT, Travel, Etc.)

• Real estate license

We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer