Property Management Officer

Greater Cincinnati Building Owners & Managers Association (BOMA); Cincinnati (OH); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated Property Management Officer to join their team. This role is crucial in ensuring the smooth operation of over 150 commercial spaces, focusing on maintenance, vendor management, and tenant satisfaction. The ideal candidate will bring at least 5 years of property management experience and possess excellent communication skills. You will be responsible for coordinating service providers, managing budgets, and addressing maintenance issues, all while maintaining a positive relationship with tenants and contractors. If you thrive under pressure and are ready to make a significant impact in a vibrant urban environment, this position is perfect for you.

Qualifications

• Minimum 5 years experience in property management or general construction.
• Proficient in Microsoft Office Suite and excellent customer service skills.

Responsibilities

• Coordinate maintenance for commercial assets and manage third-party contractors.
• Track asset spending, manage budgets, and process invoices.

Skills

Customer Service Skills

Verbal Communication

Written Communication

Problem Solving

Manual Labor

Education

5+ years in Property Management or General Construction

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

The mission of Greater Cincinnati BOMA is to be recognized as a principal voice through leadership advocacy and education for the commercial real estate industry.

The Cincinnati Center City Development Corporation (3CDC) is a 501(c)(3), tax-exempt, private, non-profit corporation. The organization’s mission and strategic focus is to strengthen the core assets of downtown by revitalizing and connecting the Central Business District and Over-the-Rhine (OTR). 3CDC works in close collaboration with the Cincinnati corporate community and City of Cincinnati to carry out its mission. With an annual operating budget of $20 million, the organization has a team of approximately 170 full-time staff and 180 part-time staff engaged in real estate development, real estate management, civic space management and programming and business district management.

Job Summary:

3CDC currently owns and manages over 150 commercial spaces, including retailers, restaurants, and offices, which require ongoing maintenance and property management. The Property Management Officer will support the Property Management and Development teams by leading the administrative duties, scheduling, and tracking of general maintenance issues and facilitating repairs for all 3CDC assets.

The Property Management Officer will assist the Senior Property Manager in the scheduling of third-party contractors and vendors. In some cases, it may be necessary to respond to requests made after hours and on weekends.

3CDC owns vacant buildings and lots that require periodic maintenance and inspections. The Property Management Officer will be responsible for addressing issues at vacant buildings, such as coordinating building clean-outs, securing openings, and arranging for stabilization repairs as needed, as well as developing a program to keep vacant lots clean and free of litter and debris.

The Property Management Officer will be expected to track asset spending, manage budgets, process invoices, work with the 3CDC accounting team to create tenant receivables, and various other office responsibilities.

This will require minimal “hands-on” services, such as painting, changing furnace filters, changing light bulbs, minor repair work, and other similar tasks.

Tasks:

The Property Management Officer’s responsibilities include, but are not necessarily limited to, working with the Property Management and Development Team to accomplish the following:

1. Coordinating service providers to perform maintenance for 3CDC assets
2. Data entry for invoice processing
3. Maintaining an up-to-date database of tenant contact information
4. Management and scheduling of third-party contractors and vendors
5. Effectively track and manage work orders and preventative maintenance schedules keeping appropriate staff members informed on progress and completion
6. Keep organized records of preventative maintenance contracts, service contracts, and certifications
7. Manage and build relationships with vendors and contractors
8. Preventative maintenance coordination for commercial assets, including but not limited to, janitorial services, HVAC PM, elevator PM, and backflow inspections
9. Work to maintain tenant satisfaction with all repair requests
10. Vacant building assessments and repairs as needed, including securing openings, minor roofing and downspout repairs, fire escapes, and other tasks necessary to bring vacant buildings into compliance with city building codes
11. After hours and weekend availability to address emergency issues
12. Budgeting and expense tracking for all assets, at the direction of the Sr. Property Management Officer

This job description is not intended to be all inclusive. The employee will also perform other reasonably related business duties as assigned by their immediate supervisor and other management as required.

Qualifications:

Qualifications:
• Minimum of 5 years of experience in property management, maintenance, or general construction/general trade experience.
• Excellent customer service skills.
• Strong verbal and written communication.
• Ability to remain calm and work effectively under pressure.
• Personable, positive, and enthusiastic attitude with capability to deal effectively with people.
• Ability and willingness to be on call for nights and weekend work as needed.

Skills or specialized knowledge:
• Must be proficient in Microsoft Outlook, Word, Excel and PowerPoint.
• Must be able to maintain the highest degree of confidentiality.

Physical and Mental Demands:
• Ability to perform some manual labor
• Spending time outdoors, often standing up, for long periods of time
• Work hours will include nights and weekends as needed.
• Frequently required to sit at a desk/workstation for long periods of time.
• Ability to work at a computer terminal for an extended period.
• Ability to lift at least 50 lbs.
• Digital dexterity and hand/eye coordination in operation of office equipment.
• Able to speak and hear employees on the phone or in person.
• Body motor skills sufficient to enable employee to move around the office environment.
• Additional mental requirements: compare, decide direct, problem solve, analyze, instruct, and interpret.
• The ability to work well under stress.

Disclaimer:
This job description does not constitute a written or implied contract of employment. It is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with the job. Furthermore, the employer reserves the right to revise or change the job duties and responsibilities as the need arises.

How to Apply:

Send resumes to [e-mail] or via the link below:
https://secure5.saashr.com/ta/3CDC.careers?CareersSearch=&lang=en-US