Property Management - Maintenance Supervisor- Davenport, FL (Ascend Sand Mine)

D.R. Horton; Davenport (FL); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Service Manager-PM, where you'll play a vital role in maintaining high-quality Build-To-Rent communities. This position involves overseeing repairs, managing maintenance, and ensuring resident satisfaction through proactive issue resolution. With a focus on quality and customer service, you'll be part of a dynamic team dedicated to excellence in property management. Enjoy a comprehensive benefits package at a Fortune 500 company that values its employees and fosters professional growth. If you're ready to make an impact and build your future, this is the opportunity for you.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

401(k) Plan

Employee Stock Purchase Plan

Flexible Spending Accounts

Life Insurance

Paid Time Off

Qualifications

• 5-7 years of experience in property maintenance and repairs.
• Ability to work independently and manage subcontractors.

Responsibilities

• Evaluate and process resident repair requests efficiently.
• Manage community maintenance and ensure high customer satisfaction.

Skills

Carpentry

Drywall Repair

Texture Repair

Painting

MS Office Proficiency

Customer Service

Education

High School Diploma or GED

Tools

Warranty Applications

Smart Devices

Job description

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high-quality homes designed primarily for entry-level and first-time move-up markets. The company also provides mortgage financing and title services through its subsidiaries. For more information, visit www.drhorton.com.

DHI Communities is a division of D.R. Horton, Inc., specializing in multifamily development.

We are currently seeking a Service Manager-PM to maintain our Build-To-Rent communities and ensure high customer satisfaction. Responsibilities include facilitating warranty requests, performing repairs, managing community maintenance, inspections, and proactively resolving resident issues before and after move-in.

Essential Duties and Responsibilities

1. Evaluate resident repair issues for warrantability.
2. Process work orders and requests for repairs.
3. Perform repairs such as carpentry, drywall, texture, and painting.
4. Manage subcontractors for warranty and turn repairs.
5. Ensure warranty work completion within contractual obligations.
6. Follow up with homeowners to address concerns and solicit reviews.
7. Handle charge-back documentation and invoices.
8. Maintain inventory of parts and supplies.
9. Track warranty status for applicable items.
10. Conduct quality assurance walks on ready homes, documenting and sign-off.
11. Respond to emergency service calls during on-call hours.
12. Manage move-out and turn processes, including repairs, estimates, and vendor selection.
13. Conduct move-in and move-out inspections and coordinate necessary work.
14. Maintain grounds and community amenities.
15. Uphold professional and ethical standards to serve customers and enhance company reputation.
16. Coordinate with support teams for documentation, reporting, and community performance.
17. Be available for after-hours emergency services and overnight travel.

Supervisory Responsibilities

• Supervise 2 or more employees.

Required Qualifications

• High school diploma or GED.
• 5-7 years related experience, including carpentry, drywall, texture repair, and painting.
• Valid driver’s license, vehicle capable of carrying supplies, and personal tools.
• Ability to work independently and utilize warranty applications on smart devices.
• Proficiency with MS Office and email.
• Physical ability to stand, walk, kneel, climb, and lift up to 50 pounds.
• Exposure to outdoor weather, mechanical parts, and electrical hazards.

Preferred Qualifications

• Experience as a Service Manager in residential/property management.
• Experience with electrical, plumbing, and HVAC repairs.
• Community onboarding and disposition experience.

Join our successful team at a Fortune 500 company! We offer a comprehensive benefits package including medical, vision, dental, 401(k), employee stock purchase plan, flexible spending accounts, life insurance, and paid time off.

Build your future with D.R. Horton, America’s Builder.

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