Property Management - Maintenance Supervisor- Davenport, FL (Ascend Sand Mine)

D. R. Horton; Davenport (FL); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Service Manager to oversee the maintenance of Build-To-Rent communities. This role is crucial for ensuring customer satisfaction through effective management of repairs, inspections, and community maintenance. The ideal candidate will have extensive experience in property management, particularly in carpentry and repairs, and will be responsible for supervising staff and coordinating with subcontractors. Join a Fortune 500 company that values its employees and offers excellent benefits, allowing you to build a rewarding career while enhancing community living standards.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

Stock Purchase Plans

Flexible Spending Account (FSA)

Life Insurance

Paid Time Off

Qualifications

• 5-7 years of experience in property management or related fields.
• Ability to perform physical tasks and work independently.

Responsibilities

• Manage warranty requests and repairs in Build-To-Rent communities.
• Conduct inspections and ensure high customer satisfaction.

Skills

Carpentry

Drywall Repair

Texture Repair

Painting

Customer Service

Inventory Management

Emergency Response

Communication

Education

High School Diploma or GED

Tools

Warranty Applications

MS Office

Job description

Job Description - Property Management - Service Manager - Davenport, FL (Ascend Sand Mine) (2501873)

About the Company:

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is publicly traded on the New York Stock Exchange. The company constructs and sells high-quality homes primarily for entry-level and first-time move-up markets. It also offers mortgage financing and title services through its subsidiaries. Visit www.drhorton.com for more information.

DHI Communities is a division specializing in multifamily development within D.R. Horton, Inc.

We are seeking a Service Manager-PM to maintain our Build-To-Rent communities and ensure high customer satisfaction. Responsibilities include managing warranty requests, repairs, community maintenance, inspections, and proactively resolving resident issues before and after move-in.

Essential Duties and Responsibilities:

1. Evaluate resident repair issues to determine warrantability.
2. Process work orders and requests from residents for repairs.
3. Perform repairs such as carpentry, drywall, texture repair, and painting.
4. Schedule and oversee subcontractors for warranty and turn repairs.
5. Ensure warranty work is completed within contractor obligations.
6. Follow up with homeowners to address concerns and ensure satisfaction; solicit online reviews.
7. Process charge-back documentation and invoices.
8. Maintain inventory of parts and supplies.
9. Register and track warranty statuses.
10. Conduct quality inspections on ready homes using checklists and sign-offs.
11. Handle emergency service calls during nights and weekends.
12. Manage move-out processes, including repairs, cost estimates, and vendor coordination.
13. Conduct move-in and move-out inspections and coordinate necessary work.
14. Maintain grounds, common areas, and amenities.
15. Perform all duties professionally, ethically, and in a manner that enhances customer service and company profitability.
16. Communicate effectively with support teams for documentation and community performance.
17. Be available for after-hours emergency calls.
18. Travel overnight as required.

Supervisory Responsibilities:

• Supervise two or more employees.

Qualifications:

Required:

• High school diploma or GED.
• 5-7 years of related experience, including carpentry, drywall, texture repair, and painting.
• Valid driver’s license, vehicle capable of carrying supplies, and personal tools.
• Ability to work independently and utilize warranty applications on various devices.
• Proficiency with MS Office and email.
• Physical ability to stand, walk, kneel, climb, and lift up to 50 pounds; good vision and hearing.
• Exposure to outdoor weather, mechanical parts, heights, and electrical hazards.

Preferred:

• Experience as a Residential/Property Management Service Manager.
• Knowledge of electrical, plumbing, and HVAC repairs.
• Experience with community onboarding and disposition.

Join our successful team at a Fortune 500 company! We offer excellent benefits including medical, vision, dental, stock purchase plans, FSA, life insurance, and paid time off.

Build YOUR future with D.R. Horton, America’s Builder.

#WeBuildPeople2

Follow us on social media @hortoncareers and connect on LinkedIn for updates.