Director of Group Sales & Events- Hybrid/Remote

Grand Hyatt; Vail (CO); Hybrid; USD 108,000 - 132,000; Full time

Benefits offered by this job

Free meals

Free parking

Ski pass bonus

Discounted hotel rates

Health insurance

Paid time off

Retirement plan

Job summary

Grand Hyatt Vail seeks a Group Sales & Event Director to drive revenue through group and event sales, while coordinating with hotel operations to deliver memorable, profitable events.

Hybrid/remote work is available, with a focus on cultivating new business, maintaining client relationships, and leading sales campaigns for corporate and social events in the Colorado region.

Qualifications

• Proven hotel sales or event sales experience.
• Demonstrated track record of achieving sales targets and revenue growth.
• Strong communication, negotiation, and presentation skills.

Responsibilities

• Achieve assigned sales quota and revenue goals through proactive selling and business development.
• Lead group, event and catering sales for corporate, social, weddings, and conferences.
• Manage client relationships from prospecting to post-event follow-up to ensure satisfaction.

Skills

Hotel sales experience

Sales target achievement

Relationship building

Communication skills

Organizational skills

Leadership

Revenue management basics

Job description

Summary

Nestled at the base of Vail Mountain, along the banks of Gore Creek, Grand Hyatt Vail is located in the heart of Vail Valley within the Cascade Village neighborhood. Featuring Vail’s premier open‑air chairlift directly next to our spacious ski valet and rental shop, Grand Hyatt Vail offers the most convenient access to Vail Mountain, adventure, and respite. From skiing and snowboarding, seasonally inspired resort activities, and luxurious amenities, Grand Hyatt Vail has something for everyone. Enjoy an array of Colorado inspired dining options, comfortable guest rooms and warm hospitality at Vail’s premier ski‑in/ski‑out resort. Grand Hyatt Vail is seeking colleagues with unmatched service.

We care for people so they can be their best.

Organization – Grand Hyatt Vail

Nestled at the base of Vail Mountain, along the banks of Gore Creek, Grand Hyatt Vail is located in the heart of Vail Valley within the Cascade Village neighborhood. Featuring Vail’s premier open‑air chairlift directly next to our spacious ski valet and rental shop, Grand Hyatt Vail offers the most convenient access to Vail Mountain, adventure, and respite. From skiing and snowboarding, seasonally inspired resort activities, and luxurious amenities, Grand Hyatt Vail has something for everyone. Enjoy an array of Colorado inspired dining options, comfortable guest rooms and warm hospitality at Vail’s premier ski‑in/ski‑out resort. Grand Hyatt Vail is seeking colleagues with unmatched service.

The Group Sales & Event Director- Hybrid/Remote will play a key role in generating revenue, developing client relationships, and maximizing profitability for Grand Hyatt Vail. This position combines sales leadership and business development with hands‑on event servicing, ensuring that clients receive an exceptional experience from the initial proposal through event completion.

The successful candidate will be responsible for achieving an assigned sales quota while cultivating new business, strengthening existing partnerships, and partnering closely with hotel operations to deliver memorable, profitable events.

Key Responsibilities

• Achieve assigned sales quota and revenue goals through proactive selling, account development, and business development activities.
• Lead group sales, event sales, and event servicing efforts for corporate groups, social events, weddings, conferences, meetings, and other key market segments.
• Manage the client relationship throughout the sales and event lifecycle, from prospecting and contracting through event execution and post‑event follow‑up.
• Build and maintain strong relationships with corporate clients, agencies, event organizers, universities, destination management companies, and key business partners.
• Identify and secure new business through networking, prospecting, referrals, site visits, trade events, and client engagement.
• Develop customized proposals and presentations that align with client needs and maximize hotel revenue.
• Partner closely with Revenue Management, Marketing, Catering, Banquets, Culinary, and Operations teams to optimize total hotel performance and ensure seamless event execution.
• Conduct client site visits, sales presentations, and pre‑event meetings as needed.
• Monitor event details, budgets, and client expectations to support successful and profitable event execution.
• Address client concerns promptly and professionally, serving as a trusted point of contact throughout the event experience.
• Track sales activity, pipeline development, conversion results, and revenue performance using the hotel’s systems and reporting tools.
• Monitor market trends, competitor activity, and local business conditions to identify opportunities and strengthen Grand Hyatt Vail’s market position.
• Represent Grand Hyatt Vail professionally at industry events, networking functions, sales missions, and community activities.
• Support the coaching, development, and engagement of Sales and Event team members.
• Maintain a strong understanding of hotel offerings, event capabilities, seasonal demand, and revenue management principles.

About You

• Has proven experience in hotel sales, event sales, catering sales, or commercial leadership.
• Demonstrates a successful record of achieving sales goals or revenue targets.
• Is comfortable balancing proactive sales responsibilities with supporting event servicing.
• Builds strong relationships and delivers exceptional customer service.
• Possesses excellent communication, presentation, negotiation, and organizational skills.
• Is highly attentive to detail and able to manage multiple clients, events, and priorities simultaneously.
• Has a proactive approach to generating new business and developing long‑term partnerships.
• Understands revenue management principles, profitability, and total hotel performance.
• Demonstrates strong collaboration and leadership skills.
• Thrives in a fast‑paced luxury hospitality environment and enjoys achieving measurable results.
• Brings professionalism, energy, sound judgment, and a genuine passion for creating exceptional guest experiences.

What Success Looks Like

Success in this role will be measured by consistent achievement of sales and revenue goals, growth in qualified business opportunities, strong client retention, profitable event execution, and positive collaboration across the hotel team.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

The budgeted base salary range starting at $120,000. Hybrid work availability for CO residents.

Why Work at Hyatt?

• Enjoy free meals in our colleague cafeteria for every shift worked
• Free parking on‑site
• 1 hour of sick pay earned for every 30 hours worked, up to 48 hours/year
• Discounted & Complimentary hotel room nights
• Medical, Dental, Vision Insurance – (Full‑Time colleagues after 30 days)
• Flexible Spending Account (Full‑Time colleagues)
• Retirement Savings Plan
• Basic Life Insurance
• PTO earned based on hours worked, up to 17 days in your first year (Full‑Time & Part‑Time)
• Opportunities to work around the world with Hyatt Hotels and Resorts
• Annual of Season Ski Pass Bonus

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Colorado Residents: In any materials you submit, you may redact or remove age‑identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

This application window is anticipated to be open at a maximum of 30 days from September 22nd to October 21st or until a candidate is selected. Applications will be reviewed in the order in which they are received.