Property Maintenance & Service Manager

Burlington Capital; Bellevue (NE); On-site; USD 52,000 - 76,000; Full time

Job summary

Rising View in Bellevue, NE, is seeking a Service Manager to lead daily maintenance operations and supervise maintenance and customer service teams. This salaried, exempt role handles scheduling, vendor coordination, and budget monitoring while ensuring high-quality homes and resident satisfaction.

The successful candidate will manage preventive maintenance, supervise technicians, and coordinate with inventory control to meet community needs. Occasional evenings or weekends may be required.

Qualifications

• High School Diploma or equivalent required.
• Minimum of three years of experience in property management or a related field.
• Working knowledge of HVAC, electrical systems, appliances, plumbing, carpentry, roofing, and general maintenance.
• Prior supervisory experience in a management position preferred.
• Strong organizational and prioritization skills with the ability to manage multiple tasks effectively.
• Ability to work independently while following directives.
• Professional communication skills when working with employees, vendors, residents, and military housing contacts.
• Proficiency with computer programs and systems necessary to perform essential job functions.
• Strong time management and organizational skills.
• Flexibility to adjust the schedule as needed to meet deadlines and business goals.
• Experience managing community infrastructure is a plus.
• Knowledge of and/or experience with military culture is preferred.

Responsibilities

• Direct daily maintenance operations by identifying needs, forecasting resources, assigning tasks, and providing oversight for repair work, minor projects, and capital improvements.
• Ensure timely completion of maintenance tasks by directing the work of technicians and vendors.
• Monitor expenses and maintenance activities to support budget guidelines and operational efficiency.
• Implement and maintain preventative maintenance schedules, systems, and procedures.
• Communicate and negotiate effectively with vendors and contractors to obtain proposals and contracts as approved by management.
• Establish department goals, strategies, and procedures to meet community maintenance needs.
• Maintain required EPA records and reporting in compliance with applicable company, local, state, and federal requirements.
• Assess maintenance needs, identify when work exceeds team capabilities, and recommend contract labor when appropriate.
• Report major property damage and other significant maintenance concerns to management.
• Partner with the Inventory Control Specialist to coordinate inventory needs.
• Lead and support the maintenance and customer service teams by communicating expectations, providing direction, and fostering a positive work environment.
• Conduct performance reviews, monitor attendance, address employee concerns, and administer disciplinary action as necessary.
• Recruit, hire, and onboard new team members.
• Enforce company safety and liability guidelines.
• Provide excellent customer service to residents and participate in resident events and functions as required.
• Assist with maintenance duties as needed and participate in staff meetings.
• Report regularly on budget items, maintenance efficiency, and completion metrics.

Skills

Property management

Leadership

HVAC knowledge

Electrical systems

Plumbing

General maintenance

Supervisory experience

Communication

Time management

Independent work

Education

High School Diploma or equivalent

Job description

Rising View in Bellevue, NE, is seeking a Service Manager to lead daily maintenance operations and supervise maintenance and customer service teams. This salaried, exempt role handles scheduling, vendor coordination, and budget monitoring while ensuring high-quality homes and resident satisfaction.

The successful candidate will manage preventive maintenance, supervise technicians, and coordinate with inventory control to meet community needs. Occasional evenings or weekends may be required.