Property Field Claims Specialist – Remote/On-Site

State Farm; Boise (ID); Remote; USD 63,000 - 90,000; Full time

Benefits offered by this job

Annual raise & bonus

Health insurance

401(k) plan

Tuition assistance

Paid time off

Job summary

State Farm in Boise/Meridian, ID is seeking a Property Field Inspection Claim Specialist to handle on-site inspections for homeowners, commercial properties, and large losses. You will meet policyholders, explain coverage, estimate damages, and guide them through the claims process with remarkable service.

This field-based role requires strong communication, integrity, and the ability to travel within the territory, including occasional out-of-area work.

Qualifications

• Experience inspecting property damages for residential and commercial claims.
• Ability to explain coverage and estimate damages in complex cases.
• Proficiency with mobile and desktop tools for documenting claims.
• Valid driver's license and ability to travel within territory.
• Strong communication with policyholders and agents.
• Physical ability for inspections (ladders, roofs, tight spaces).

Responsibilities

• Conduct on-site inspections for residential and commercial claims.
• Gather evidence and prepare detailed reports.
• Negotiate and settle claims within authorized limits.
• Collaborate with policyholders, agents, and others to resolve claims.
• Provide exceptional customer service throughout the process.
• Investigate and adjust claims with exposures up to $500,000.

Skills

Investigation

Policy interpretation

Learning agility

Communication

Customer service

Attention to detail

Tech proficiency

Driver's license

Field inspection

Education

Bachelor's degree

Tools

Xactimate

XactContents

Job description

State Farm in Boise/Meridian, ID is seeking a Property Field Inspection Claim Specialist to handle on-site inspections for homeowners, commercial properties, and large losses. You will meet policyholders, explain coverage, estimate damages, and guide them through the claims process with remarkable service.

This field-based role requires strong communication, integrity, and the ability to travel within the territory, including occasional out-of-area work.