Property & Facilities Manager

Coba Properties; Washington (District of Columbia); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation package

Comprehensive medical and dental coverage

Retirement savings plan with company contribution

Paid time off and holidays

Opportunities for professional development

Job summary

A prominent real estate development firm in Washington, DC is seeking a Property and Facilities Manager to oversee tenant relations and maintenance operations across a diverse portfolio. The ideal candidate will bring over 5 years of management experience, strong knowledge of building systems, and excellent communication skills. This hybrid role requires in-person engagement and effective coordination with maintenance teams and residents. Competitive benefits are provided, including medical coverage and retirement savings plans.

Qualifications

• 5+ years of maintenance and facilities management experience, including supervisory roles.
• Strong knowledge of residential building systems: electrical, plumbing, HVAC.
• Excellent interpersonal skills with a tenant-facing mindset.

Responsibilities

• Serve as a point of contact for tenant maintenance concerns, ensuring satisfaction.
• Manage daily maintenance requests and work orders through property management software.
• Plan and supervise capital improvement projects while maintaining resident satisfaction.

Skills

Maintenance management

Communication skills

Knowledge of building systems

Education

Active DC Property Manager License

Tools

Property management software (Appfolio)

Job description

Company Overview

Coba Properties is a leading, vertically integrated real estate development and investment company specializing in residential and commercial projects throughout Washington, DC. Committed to delivering exceptional properties that enhance communities.

Job Description

Coba Properties is seeking an experienced, highly organized and proactive Property and Facilities Manager to support our continued growth and success as well as oversee tenant relations, maintenance operations, and capital improvement processes across a 200+ unit residential, retail, and office portfolio. This individual will be responsible for ensuring resident satisfaction and the physical integrity, safety, functionality, and appearance of all properties and grounds.

Location

This is a Hybrid role and will consist of in‑person & at sites. The office location is 14th & R St NW, Washington, DC 20009

Key Responsibilities

• Tenant Relations: Serve as a primary point of contact for maintenance‑related resident concerns, ensuring timely communication, follow‑through, and service resolution; communicate professionally and empathetically with tenants regarding repairs, project timelines, unit access, and any building‑related issues; participate in leasing efforts including property prospect tours and marketing to maintain high occupancy and support tenant satisfaction and retention; conduct in‑unit inspections and assist with turnover completion to prepare vacant units for new residents and ensure all turnovers are achieved within a maximum 2‑week window.
• Maintenance Operations: Manage and prioritize daily maintenance requests and work orders via property management software (Appfolio) and on‑site coordination; allocate a team of maintenance technicians and supervisors to property needs and maintenance tickets as they arise; coordinate and build rapport with vendors and third‑party contractors to handle property needs outside of maintenance staffing capacity; ensure all maintenance operations are completed in a timely manner and within the yearly operating budget for each property; reliable communication Monday‑Friday, with responsiveness to after‑hours and weekend emergencies.
• Capital Improvements: Plan, coordinate, and supervise capital improvement projects such as HVAC upgrades, plumbing/electrical system upgrades, roofing repairs, and substantial renovations; coordinate and balance in‑house general contracting efforts with resident needs to ensure minimal disturbance during renovation efforts and continued resident satisfaction; negotiate vendor contracts and hold vendors accountable to delivering repairs on time and within budget; maintain accurate records of all improvements and manage all product and labor warranties.
• Documentation & Reporting: Prepare weekly recurring reports of portfolio‑wide maintenance activities, completed tickets, and future repair forecasting for internal review; document daily maintenance spend to ensure accurate accounting of cost on a property‑by‑property basis; organize and standardize maintenance tools and material inventory portfolio‑wide; create and execute recurring preventative maintenance schedules to ensure property longevity.

Requirements

• 5+ years of maintenance and facilities management, including supervisory and project roles.
• Strong knowledge of residential building systems (electrical, plumbing, HVAC, etc.)
• Experience managing boutique‑style, multi‑site properties
• Active DC Property Manager License
• Excellent interpersonal and communication skills with a tenant‑facing mindset.
• A working knowledge of various DC regulatory agencies and the types of inspections they conduct including the DC Housing Authority, the District Department of Buildings, and the District Department of Licensing and Consumer Protection.
• Familiarity with applicable landlord‑tenant regulations and communication conventions.
• Proficiency with property management software.
• Strong knowledge of DC neighborhoods and the ability to travel efficiently to multiple properties within an 8‑hour workday via car, bike, etc.
• Reside in Washington, DC or within close proximity.

Benefits

• Competitive compensation package commensurate with experience and performance.
• Comprehensive medical and dental coverage
• Retirement savings plan with company contribution
• Paid time off and holidays
• Opportunities for professional development and continuing education

Why Join Coba?

This role offers the opportunity to work closely with experienced builders, property managers, and real estate professionals in a collaborative environment. You'll gain mentorship from our leadership team and hands‑on experience across various aspects of real estate development and operations. If you are a proactive individual with a passion for real estate, operational excellence, and creative problem‑solving, we'd love to hear from you!

Coba is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. We encourage all qualified individuals to apply.