Property Community Manager — Lead Operations & Engagement

Greystar; Richmond (VA); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid time off and holidays

Housing discount at Greystar-manageds

401(k) with company match

Parental leave and fertility benefits

Job summary

Greystar is seeking a Property Manager to oversee day-to-day operations of an assigned apartment community. You will lead a team, manage rents, maintain financial records, and ensure compliance with policies and applicable laws.

You will coordinate leasing, maintenance, and resident relations while driving occupancy and revenue targets. The role requires strong leadership, budgeting, and customer service skills, with a focus on operational excellence and adherence to Greystar standards across

Qualifications

• Bachelor’s degree preferred; 4–6 years minimum experience in property management, sales, marketing and customer service.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication, conflict resolution, and customer service skills.
• Detail-oriented and self-motivated with the ability to work independently, as a leader, and as part of a team.

Responsibilities

• Develop and input property budgets by analyzing financial statements and market data.
• Set rent rates and ensure timely collection of rents and fees; prepare monthly financial reports.
• Approve vendor invoices and manage communications between vendor, accounting, and owner.
• Control expenditures within approved budgets and manage petty cash.
• Oversee lease enforcement, applications, renewals, inspections, and late fee collection.
• Analyze market trends and implement marketing/leasing strategies to hit occupancy and revenue goals.
• Address resident complaints promptly and oversee maintenance team performance.

Skills

Communication skills

Leadership

Customer service

Detail-oriented

Education

Bachelor’s degree preferred

Tools

Entrata

Yardi

Microsoft Excel

Job description

Greystar is seeking a Property Manager to oversee day-to-day operations of an assigned apartment community. You will lead a team, manage rents, maintain financial records, and ensure compliance with policies and applicable laws.

You will coordinate leasing, maintenance, and resident relations while driving occupancy and revenue targets. The role requires strong leadership, budgeting, and customer service skills, with a focus on operational excellence and adherence to Greystar standards across