Property Claims Handler (Home

Aston Charles; New Castle (PA); Remote; USD 46,000 - 53,000; Full time

Job summary

A leading Insurtech is seeking a Property Claims Handler for a 100% home-based role. In this position, you'll manage claims caseloads, ensuring effective communication and problem-solving while working independently. With a competitive salary and support for professional qualifications, this role offers plenty of opportunities for career growth.

Benefits

Support towards professional qualifications

Friendly team environment

Top-of-the-range equipment provided

Qualifications

• Experience in Household or Commercial Property insurance.
• Ability to work independently with minimal supervision.
• Strong organisational skills.

Responsibilities

• Manage a caseload of Property claims, negotiating through to settlement.
• Utilise state-of-the-art technology for claims handling.
• Engage with stakeholders to deliver excellent client outcomes.

Skills

Client service-focused

Problem-solving

Excellent communication

Rapport building

Task management

Job description

Property Claims Handler (Home-Based) - Newcastle

A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!

This ‘Third Party Administrator – with a difference’ is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.

This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.

You’ll efficiently deal with a caseload of Property claims on behalf of a number of MGAs and insurers. Using your extensive experience and knowledge, you will negotiate claims through to final settlement. You’ll have access to the most state-of-the-art technology, as well as full support from a dedicated Claims Support Team.

We welcome applications from Claims Handlers who have experience either within Household or Commercial Property insurance, who have worked for an insurance company, or handled claims via delegated authority at a broker or loss-adjusting firm.

As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support!), and you’ll be well-organised with excellent task-management skills. As you’d expect from a disruptive Insurtech, you should be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes. As you will be dealing with stakeholders from all walks of life, and dealing with a wide variety of losses, you must have excellent communication and rapport building skills, with the ability to have difficult conversations, whilst demonstrating empathy.

You will receive a generous basic salary ranging from £35K - £40K per annum (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!

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