Property Claims Desk Adjuster: Investigate, Negotiate & Settle

Sedgwick; Michigan; On-site; USD 40,000 - 60,000; Full time

Job summary

Sedgwick is seeking a content desk adjuster to handle losses and claims valued up to $15,000 for property and casualty insurers. The role involves thorough examination of documents, loss reports, and related records to determine coverage and liability.

The position requires a Bachelor's degree, state adjuster license, and the pursuit of IIA-AIC designation within 12–18 months, with at least three years of related experience.

Qualifications

• Bachelor's degree from an accredited college or university preferred.
• Must obtain IIA-AIC designation within 12 to 18 months in the role.
• Appropriate state adjuster license is required.
• Three (3) years of related experience or equivalent combination of education and experience required.

Responsibilities

• Evaluates insurance policies, claims forms, policies, endorsements, carrier instructions, and other records to determine insurance coverage.
• Conducts thorough investigations, gathers official reports as needed, consults police and hospital records and inspects physical damage or written estimates for damages based on a conducted inspection to determine extent of company’s liability and varying methods of investigation, according to type of insurance.
• Interviews, telephones, and/or corresponds with claimant and witnesses regarding claim.
• Estimates cost of repair, replacement, or compensation.
• Prepares report of findings and negotiates claim settlements by adhering to carrier instructions and obtaining necessary information.
• Issues settlement checks, files regulatory documents, and handles salvage and subrogation as applicable.
• Recommends litigation by legal department when settlement cannot be negotiated.
• Attends litigation hearings and participates in depositions as necessary.
• Revises case reserves in assigned claims files to cover probable costs.
• Maintains an expected caseload efficiently.
• Utilizes technology and automation tools for efficient claim handling.
• Sends claims exceeding $15,000 gross loss amount to leadership for authority approval.

Skills

Empathetic demeanor

Strong communication

Analytical skills

Organizational skills

Interpersonal skills

Negotiation

Written reports

Team player

Education

Bachelor's degree

State adjuster license required

IIA-AIC designation within 12–18 months

Job description

Sedgwick is seeking a content desk adjuster to handle losses and claims valued up to $15,000 for property and casualty insurers. The role involves thorough examination of documents, loss reports, and related records to determine coverage and liability.

The position requires a Bachelor's degree, state adjuster license, and the pursuit of IIA-AIC designation within 12–18 months, with at least three years of related experience.