Property Claims Adjuster (Hybrid) – CA, Field Inspections

Crawford & Company; Bakersfield (CA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Crawford & Company in Bakersfield, CA is seeking an experienced Property Claims Adjuster to handle complex claims in a hybrid work environment with field inspections and driving responsibilities. The role emphasizes thorough investigations, strong negotiation and claims handling skills, and the ability to work independently while delivering exceptional customer service.

A college degree and relevant licenses are required, with continuing education encouraged.

Qualifications

• College degree or equivalent combination of education and experience.
• Previous experience adjusting complex property claims or claims with heavy losses.
• Strong verbal and written communication skills.
• Good attention to detail.
• Strong analytical and mathematical ability.
• Strong organizational and interpersonal skills.
• Must be licensed as required by state and local jurisdictions. Must have a valid driver's license. Must complete continuing education requirements as outlined by Crawford Educational Services. Associate in Claims (AIC) through AICPCU.
• A variable schedule including on-call may be required. Depending on case load you may be required to work beyond normal business hours when necessary.
• Travel may be required during/outside of normal business hours when necessary.

Responsibilities

• Examine claims forms, policies and endorsements, client instructions and other records to determine coverages.
• Investigate claims by interviewing claimants and witnesses, obtaining official reports, by inspecting physical damage, by comparing claim information with evidence.
• Set loss reserves.
• Prepare reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.
• Settle claims after determining insurer's liability, client instructions, and authority levels; obtain demands and make offers to claimants, issue settlement checks, file with regulatory agencies, dispose of salvage, pursue subrogation when appropriate.
• Control claim costs.
• Maintain expected case load.
• Recommend litigation when appropriate.
• Present evidence at legal proceedings producing reports and other documents as evidence.
• Maintain company reputation and insurance product integrity by complying with regulations and service standards.
• Maintain professional and technical knowledge through continuing education.
• Make sales calls by calling on local businesses to solicit new business or maintain existing business.
• May assist and mentor junior adjusters with claims handling.
• Generally maintain and grow portfolio of business/clients.
• Utilize available technology/automation to maximize claim handling efficiency.
• Conduct roof inspections as needed.
• Uphold Crawford Code of Business Conduct at all times.
• Participate in special projects or perform duties in other areas as requested.

Skills

Property claims

Investigation

Negotiation

Claims handling

Independent work

Communication

Customer service

Driving license

Field inspections

Time management

Education

College degree

Associate in Claims (AIC)

Tools

Computer knowledge

Job description

Crawford & Company in Bakersfield, CA is seeking an experienced Property Claims Adjuster to handle complex claims in a hybrid work environment with field inspections and driving responsibilities. The role emphasizes thorough investigations, strong negotiation and claims handling skills, and the ability to work independently while delivering exceptional customer service.

A college degree and relevant licenses are required, with continuing education encouraged.