Property Care Coordinator (PART-TIME nights & weekends)

Better Talent; Wyandotte (MI); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Paid time off

Health, dental, vision, and life

Retirement benefits

Healthcare reimbursement accounts

Employee recognition programs

Job summary

Freshwater Vacation Rentals in Wyandotte, Michigan is seeking a Part-time Property Care Coordinator to manage maintenance logistics for guest-ready properties. This desk-based role involves problem-solving with guests by phone, text, and email, dispatching contractors, and guiding work orders through to completion.

You will oversee about 80 properties, collaborate with the home office, vendors, and conduct occasional on-site checks to ensure safety and quality.

Qualifications

• Valid driver’s license and ability to travel across Michigan with a company vehicle.
• Strong verbal communication and problem-solving skills.
• Ability to prioritize work orders based on safety and guest needs.
• Lives in Michigan or a bordering state; homeownership experience preferred.

Responsibilities

• Serve as the primary maintenance point of contact for an assigned property area.
• Troubleshoot maintenance issues with guests via phone, text, email, and platform messaging.
• Create, prioritize, manage, and close maintenance work orders with safety and guest experience in mind.
• Obtain quotes and coordinate contractors and service providers.
• Document work orders with detailed notes, dates, and times.
• Coordinate a wide range of services (plumbing, HVAC, electrical, appliances, landscaping, pest control).
• Perform lay-person property inspections and communicate findings to the cleaning coordinator.
• Work cross-departmentally with maintenance, guest services, and owner services teams.

Skills

Verbal communication

Problem-solving

Documentation

Computer skills

Written communication

Time management

Research skills

Driver's license

Tools

Google

YouTube

TikTok

Job description

Property Care Coordinator (PART-TIME nights & weekends)

• Wyandotte, MI

Company Overview

Freshwater Vacation Rentals is a flexible, guest-focused vacation rental company serving properties across Michigan. We pride ourselves on exemplary customer service, strong teamwork, and a positive, inclusive culture. At Freshwater, work–life balance matters, and we pull together quickly when challenges arise to ensure both guests and property owners have an exceptional experience.

Position Summary

As a Part-time Property Care Coordinator, you will be responsible for coordinating maintenance logistics to ensure every guest arrives at a well-maintained, guest-ready property. This role is primarily desk-based and involves problem-solving with guests over phone, text, and email, dispatching contractors, managing work orders, and following issues through to resolution.

You will act as the primary maintenance contact for an assigned area of approximately 80 properties, working closely with the home office team, vendors, and occasionally visiting properties for quality control inspections.

Key Responsibilities

Maintenance Coordination & Issue Resolution

Serve as the primary maintenance point of contact for an assigned property area

Troubleshoot maintenance issues with guests via phone, text, email, and platform messaging

Create, prioritize, manage, and close maintenance work orders with a focus on safety and guest experience

Obtain quotes and coordinate contractors and service providers

Follow up with vendors, contractors, and property owners as needed

Build and maintain strong working relationships with local vendors

Document work orders clearly with detailed notes, dates, and times

Track completed invoices for Accounts Payable and ensure work orders are closed accurately

Property Oversight & Team Collaboration

Coordinate a wide range of services (plumbing, HVAC, electrical, appliances, landscaping, snow removal, pest control, seasonal openings/closings)

Perform lay-person property inspections and communicate findings with the cleaning coordinator

Work cross-departmentally with maintenance, guest services, and owner services teams

Required Qualifications

Valid driver’s license and ability to travel both locally, and across the State of Michigan, using a company vehicle, with about 2-6 overnight stays/year.

Strong verbal communication and problem-solving skills

Ability to prioritize work orders based on safety and guest needs

Lives in Michigan or a bordering state

Homeownership experience preferred (past or present)

Quick learner with above-average computer skills

Excellent written communication and documentation skills

Ability to work in an ever-changing environment while maintaining high service standards

Basic handyman knowledge or the ability to guide guests using research tools (Google, YouTube, TikTok)

Rate: $18–$22/hour

Paid time off (PTO, sick, vacation)

Health, dental, vision, and life insurance

Retirement benefits and healthcare reimbursement accounts

Employee recognition programs

Schedule

Part-time with opportunity for growth. Nights & Weekends required