Properties Maintenance Manager

Helix International; Grand Rapids (MI); Híbrido; USD 41.000 - 48.000; Jornada completa

Descripción de la vacante

Helix International in Grand Rapids, MI seeks an experienced Property Manager to oversee daily operations of a diverse portfolio, including residential, commercial, and short‑term rentals.

You will supervise maintenance staff, coordinate with vendors, manage leasing and rent collection, and prepare budgets while ensuring compliance with codes and safety standards.

Formación

• 3+ years of property management experience (residential and/or commercial).
• Knowledge of Michigan landlord-tenant law and safety standards.
• Experience with vendors, contractors, and budgets.
• Experience with Airbnb/VRBO platforms.
• Strong communication and organizational skills.

Responsabilidades

• Oversee daily operations of residential and commercial properties.
• Serve as main contact for tenants, guests, and vendors.
• Manage leasing process, including marketing vacancies, showings, screening, leases, renewals and move-ins/outs.
• Oversee rent collection and follow up on late payments.
• Coordinate short-term rental operations and reviews.
• Supervise and schedule maintenance staff, contractors, and cleaners.

Conocimientos

Communication skills

Vendor management

Budgeting

Team supervision

Airbnb/VRBO experience

Educación

Real estate license (preferred) or willingness to obtain

Herramientas

PMS software

Microsoft Office / Google Workspace

Descripción del empleo

Our small business specializing in residential and commercial property management, remodeling, and maintenance is seeking an experienced Property Manager to join our dynamic and growing team. We manage a diverse portfolio of commercial buildings, long-term rentals, and short-term rentals (Airbnb/VRBO). This role is ideal for an organized, proactive leader who thrives in a fast-paced environment and enjoys keeping properties, tenants, and teams running smoothly. You will oversee day-to-day operations of our portfolio and supervise the Properties Maintenance Assistant, contractors, and cleaning staff.

Key Responsibilities

• Oversee daily operations of residential and commercial properties to ensure they are well maintained, safe, and profitable.
• Serve as the main point of contact for tenants, guests, and vendors, responding to requests and resolving issues promptly and professionally.
• Manage the leasing process, including marketing vacancies, showing units, screening applicants, preparing leases, and handling renewals and move‑ins/move‑outs.
• Oversee rent collection, track payments, and follow up on late or missed payments.
• Manage short‑term rental operations, including listings, guest communication, turnover cleanings, and reviews.
• Supervise and schedule the Maintenance Assistant, cleaners, and contractors; assign work orders and confirm completion.
• Conduct regular property inspections and create preventive maintenance plans for HVAC, plumbing, electrical, roofing, and safety systems.
• Obtain and compare quotes from vendors and contractors, negotiate pricing, and approve invoices within budget.
• Coordinate renovation and capital improvement projects, tracking schedules, budgets, and deadlines.
• Prepare property budgets, expense reports, and monthly updates for ownership.
• Ensure compliance with local codes, rental licensing, fair housing laws, insurance and safety requirements.
• Handle after‑hours emergencies or coordinate on‑call coverage.
• Maintain accurate records of leases, work orders, inspections and property documents.

Requirements and Qualifications

• 3+ years of property management experience (residential and/or commercial); short‑term rental experience is a plus.
• Working knowledge of building systems (HVAC, plumbing, electrical) and general maintenance.
• Familiarity with Michigan landlord‑tenant law and fair housing regulations.
• Experience managing vendors, contractors, and budgets.
• Strong communication, customer service and conflict‑resolution skills.
• Excellent organizational and time‑management skills with the ability to manage multiple properties and priorities.
• Comfortable with property management software, Airbnb/VRBO platforms and Microsoft Office or Google Workspace.
• Reliable transportation and a valid driver's license.
• Self‑motivated, dependable, and able to make sound decisions independently.

Schedule

• Day shift, Monday to Friday, with weekends as needed
• Available for after‑hours emergencies on a rotating or as‑needed basis
• Available to join meetings every other Sunday afternoon

Work Setting

• Hybrid of office and on‑site at property locations (in person)

Preferred Skills

• Real estate or property management license (or willingness to obtain).
• Experience supervising maintenance staff or small teams.
• Basic bookkeeping or experience with financial reporting.
• Bilingual skills are a plus.

Pay: $30.00 - $35.00 per hour

Experience

• construction‑related field: 1 year (Required)
• using hand and electrical tools: 1 year (Required)

License/Certification

• Driver's License (Required)