Property Adjuster I

Erie Insurance Group

Wilkes-Barre (Luzerne County)

On-site

USD 56,367 - 90,040

Full time

14 days+

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Benefits offered by this job

Premier health benefits

401(k) with up to 4% match

Pension plan

Paid time off

Tuition reimbursement

Job summary

Erie Insurance Group is seeking a Property Claims Adjuster for a remote position. This role requires interaction with policyholders, managing claims, and ensuring evaluations meet standards. Candidates ideally live in Luzerne or surrounding counties. The position offers a competitive salary range of $56,367.00 - $90,040.00 and benefits such as a pension, 401(k) matching, and paid time off. Individuals must have strong time management and organizational skills, as well as relevant educational qualifications.

Qualifications

Two years claims handling experience or equivalent required.
Willingness to pursue and complete Technical Learning Center Training.
Valid driver’s license and good driving record required.

Responsibilities

Contacts policyholders regarding property claims.
Handles property claims within designated authority.
Documents claim files and submits final report.

Skills

Good time management

Organization skills

Customer focus

Decision quality

Education

High School Diploma or GED

Bachelor’s Degree

Tools

Technical Learning Center Training

Job description

Overview

Division Or Field Office
Property & Material Damage Div

Department of Position: Property Damage Dept

Work From: Remote

Salary Range: $56,367.00 - $90,040.00 *

Salary range is for this level and may vary based on actual level of role hired for. This range represents a national range and the actual salary will depend on factors including scope and complexity of the role, skills, education, training, credentials, location (State) based on ERIE\'s geographical differences, and experience. Position may be eligible for an annual bonus payment.

At Erie Insurance, you’re part of a Fortune 500 company with a diverse and inclusive team of more than 6,000 employees and over 13,000 independent agencies. Employees work in the Home Office complex in Erie, PA, and in Field Offices across 12 states and the District of Columbia.

Benefits

Benefits That Go Beyond The Basics

We strive to be Above all in Service® to our customers—and to our employees. Erie Insurance offers an exceptional benefits package, including:

Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
Career development. Including a tuition reimbursement program for higher education and industry designations.

Additional benefits include company-paid basic life insurance; short- and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of charitable gifts each year.

Position Summary

Summary: Exercises independent discretion or judgment in handling property claims within designated level of authority. Also responsible for servicing assigned territory and may handle litigated claims.

This is a remote, work from home position in Pennsylvania
The selected candidate will ideally live in Luzerne, Lackawanna, Carbon, Monroe, Wyoming, Pike County, and/or surrounding areas.
The hiring manager will also consider candidates for Property Adjuster II. Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications.
A company car and equipment to work from home will be provided
Good time management and organization skills preferred
Ability to drive/travel regularly within the assigned territory

Duties and Responsibilities

Contacts Policyholders regarding property claims within level of authority. Conducts investigations, interviews insureds and witnesses, inspects damage and prepares estimates. Evaluates and makes recommendations regarding coverage of claims.
Handles property claims within designated authority. Sets and maintains adequate reserves. Obtains and reviews reports, statements, records and related materials as required. Evaluates information to determine coverage and total value of claim. Determines payments and issues checks or declines payment as required.
Documents claim files and submits final report to file for closure.
Identifies subrogation situations and initiates appropriate action.
Services assigned territory and brings assigned claims to conclusion.
Interacts with Agents and district sales managers on matters of mutual concern.
Handles property claims involving damages or coverage. May handle litigated claims, including negotiating with plaintiff attorney, or coordinates litigation with defense counsel as required.
Develops and applies a working knowledge of estimating practices and procedures relating to the adjustment of property claims.
Attends industry-related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation.
Successfully completes Technical Learning Center Training within one year of hire date.
Participates on Catastrophe Team when required.

Capabilities

Values Diversity
Nimble Learning
Self-Development
Collaborates
Customer Focus
Information Management Skills
Cultivates Innovation
Optimizes Work Processes (IC)
Job-Specific Knowledge
Instills Trust
Ensures Accountability
Decision Quality

Qualifications

Minimum Educational and Experience Requirements

High School Diploma or GED and two years of claims handling experience, or equivalent required; or
High School Diploma or GED and successful completion of ERIE sponsored formal education; or
Bachelor’s Degree required.

Additional Experience

Incumbent must live in territory assigned unless a change is approved by the company.
Position requires incumbent to serve on catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.

Designations and/or Licenses