Property Adjuster I

Erie Insurance; Fairfax Station (VA); Remote; USD 55,000 - 89,000; Full time

Job summary

A leading insurance firm is seeking a Claims Adjuster for their remote Virginia office to manage and investigate property claims. The role involves exercising discretion in claims handling, strong organization, and time management skills are preferred. Candidates should ideally reside within the assigned territory.

Benefits

Premier health, prescription, dental, and vision benefits

401(k) with up to 4% match

Paid time off, including vacation and parental leave

Career development opportunities, including tuition reimbursement

Qualifications

• Minimum two years claims handling experience or equivalent.
• Completion of Erie-sponsored formal education is advantageous.
• Willingness to obtain necessary licenses and participate in training.

Responsibilities

• Contact policyholders to investigate and manage claims.
• Document claims and submit reports for closure.
• Assess damages, handle reserves, and identify subrogation opportunities.

Skills

Time Management

Organization

Customer Focus

Information Management Skills

Decision Quality

Education

High School Diploma or GED

Bachelor’s Degree

Job description

Division or Field Office: Richmond Branch Office

Department of Position: Claims Department

Work from: Remote

Salary Range: $55,261.00-$88,274.00*

Salary range is for this level and may vary based on the actual level of role hired for.

*This range represents a national range, and the actual salary will depend on factors including the scope and complexity of the role, skills, education, training, credentials, location, and experience. The position may be eligible for an annual bonus payment.

At Erie Insurance, you’re part of a Fortune 500 company and a diverse, inclusive team with over 6,000 employees and more than 13,000 independent agencies. Our employees work in the Home Office in Erie, PA, and across 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

We offer an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents, starting from day one.
• Low contributions to premiums, with up to 97% paid by us.
• Pension plan, vested after five years of service.
• 401(k) with up to 4% match.
• Paid time off including vacation, personal days, sick days, bereavement, and parental leave.
• Career development opportunities, including tuition reimbursement and industry designations.

Additional benefits include company-paid life insurance, disability coverage, orthodontics, adoption assistance, fertility coverage, well-being programs, paid volunteer hours, and charitable gift matching.

Position Summary

This role involves exercising discretion in handling property claims within designated authority, servicing assigned territory, and potentially managing litigated claims.

• This is a remote, work-from-home position in Virginia.
• Ideal candidates reside in Fairfax County or nearby areas.
• The position level (e.g., Property Adjuster II) will depend on experience and qualifications.
• A company car and home office equipment will be provided.
• Strong time management and organization skills are preferred.
• Regular travel within the territory is required.

Duties and Responsibilities

• Contact policyholders, investigate claims, inspect damages, and evaluate coverage.
• Handle claims within authority, set reserves, review reports, and determine payments.
• Document files and submit reports for closure.
• Identify subrogation opportunities and initiate action.
• Manage claims to conclusion, interact with agents, and handle litigated claims as needed.
• Develop knowledge of estimating practices and participate in training.
• Attend industry training and participate in catastrophe response when required.

Capabilities

• Values Diversity
• Nimble Learning
• Self-Development
• Collaborates
• Customer Focus
• Information Management Skills
• Cultivates Innovation
• Optimizes Work Processes
• Job-Specific Knowledge
• Instills Trust
• Ensures Accountability
• Decision Quality

Qualifications

Minimum Educational and Experience Requirements

• High School Diploma or GED plus two years claims handling experience, or equivalent; or
• Completion of Erie-sponsored formal education; or
• Bachelor’s Degree.

Additional Experience

• Residency in the assigned territory unless approved otherwise.
• Willingness to serve on catastrophe duty, including travel on short notice.

Designations and Licenses

• Willingness to complete Technical Learning Center Training.
• Completion of AIC 33 and AIC 35 preferred.
• Willingness to obtain necessary licenses.
• Valid driver’s license and good driving record required.

Physical Requirements

• Use of PPE required.
• Ability to lift over 50 lbs with equipment.
• Climbing heights rarely needed.
• Frequent driving (50-80%).
• Frequent lifting/moving of 0-50 lbs.
• Manual data entry and computer use often.