Auto Telephone Claims Adjuster I, II or Sr

Wells Media Group; Ohio; Remote; USD 52,000 - 85,000; Full time

Job summary

A leading company in the insurance sector is looking for a remote auto claims adjuster responsible for investigating complex automobile accidents. The ideal candidate will possess a bachelor’s degree and have at least three years of experience in claims handling. This role offers a competitive salary based on qualifications and experience, along with opportunities for bonuses.

Qualifications

• 3 or more years of experience in auto claims handling preferred.
• Ability to work independently and handle complex cases.

Responsibilities

• Investigates and confirms the facts of loss for complex automobile accidents.
• Determines coverage, liability, damages, and adjusts claims accordingly.
• Mentors junior employees and handles subrogation or fraud potential.

Skills

Customer service skills

Negotiation

Investigation

Understanding of insurance policies

Education

4-year Bachelor’s Degree

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto, accident, and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents and directly to consumers.

Job Description

Responsible for investigating and confirming the facts of loss for complex automobile accidents. Determines coverage, liability, damages, and otherwise adjusts and negotiates claims within the limit of authority. Mentors junior employees.

This is a remote auto claims adjuster role. The ideal candidate will be experienced in auto claims handling and can sit in any time zone.

Key Responsibilities

1. Determines subrogation or fraud potential and handles complex cases accordingly.
2. Applies advanced understanding of insurance policies, industry standards, and organizational relationships.
3. Handles investigations of all aspects of complex auto claims (coverage, liability, damages) with discretion and independence.
4. Reviews, evaluates, and negotiates moderate to complex injury claims involving injuries.
5. Recognizes vehicle body parts and potential property damage.
6. Identifies customer needs and utilizes appropriate customer service skills to meet those needs.

Education

4-year Bachelor’s Degree (Preferred)

Experience

3 or more years of experience (Preferred)

Supervisory Responsibilities

This role does not have supervisory duties.

Education & Experience (In Lieu)

An equivalent combination of education and experience may be considered in lieu of the above requirements.

Compensation

Base salary ranges from $52,000 to $85,000 annually, depending on experience and qualifications. Total compensation may include incentive pay such as commissions or bonuses.

Company Overview

National General Holdings Corp., part of the Allstate family, offers various insurance products and has a strong financial rating. We provide personal and commercial auto, homeowners, umbrella, recreational vehicles, and other niche insurance products through our subsidiaries.

Benefits & Equal Opportunity

We are an Equal Opportunity employer, committed to diversity and inclusion. Candidates must be authorized to work in the U.S. without sponsorship. For assistance with applications, contact NGIC at [phone].