Properties and Facilities Coordinator

Wireless Vision LLC; Bloomfield Hills (MI); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Properties and Facilities Coordinator to join their dynamic team. This role offers the opportunity to manage maintenance for over 450 retail locations, ensuring efficient operations while fostering strong vendor relationships. You will play a crucial part in supporting day-to-day activities, from overseeing work orders to maintaining building systems. Ideal candidates will have a background in facilities management, a keen eye for detail, and excellent problem-solving skills. Join a forward-thinking company that values your contributions and offers competitive pay and benefits.

Benefits

Paid time-off program

Medical, dental and vision benefits

401k match

Office Perks

Phone service discounts

Development and growth opportunities

Tuition Reimbursement Program

Health and Wellness Program

Qualifications

• 1+ years in facilities maintenance or a related field.
• Familiarity with building systems and maintenance protocols.
• Proficiency with property management software.

Responsibilities

• Manage work orders and vendor relationships effectively.
• Ensure compliance with maintenance standards and protocols.
• Provide customer service support to store and district managers.

Skills

Facilities Maintenance

Vendor Management

Customer Service

Project Management

Problem Solving

Education

High School Diploma/GED

Tools

CMMS Software

Microsoft Office Suite

Job description

Properties and Facilities Coordinator

T-Mobile Premium Retailer – Wireless Vision

Does working in a fast-paced, dynamic environment motivate you to do your best work? Do you have experience in managing a high-volume of work orders while maintaining vendor and business partner relationships? Then Wireless Vision is the perfect fit for you! We’re looking for a Properties and Facilities Coordinator to join our team.

In this role, you will have the opportunity to support a variety of properties and facilities needs for more than 450 Wireless Vision retail locations across the country.

Reporting to the Properties and Facilities Manager, you will work with a team responsible for managing maintenance work orders, evaluating quotes for services, reviewing leases, partnering with landlords, and maintaining building systems for multiple retail locations and our corporate headquarters. You will play a vital role in supporting our properties, ensuring efficient facility operations, and supporting day-to-day activities. Your contributions will help create a safe, functional, and thriving environment for our employees and customers.

Your responsibilities in this role include (but are not limited to):

• Providing work order direction to a third-party facilities management company, including scope of work approval, scheduling, and change orders.
• Understanding and management of CMMS software – managing work orders, data entry, invoice review & processing, and follow-up.
• Having a keen eye for detail, ensuring that every aspect of property/facilities management meets the highest standards.
• Providing prompt customer service to store manager and district managers for work order updates and follow ups.
• Working seamlessly with internal teams, vendors, and property managers/landlords, building positive relationships and fostering teamwork.
• Providing support and response during emergency situations.
• Working within budgets, monitoring expenses, auditing invoices, and reporting on financial performance.
• Organizing, contributing to, and maintaining files, databases, and materials, including but not limited to leases, SOPs, procurement, RFPs, bids, contracts, emergency preparedness plans, and daily processes.
• Self-starter with ability to set goals and tasks with strong leadership skills.
• Assisting the Properties and Facilities Manager in all aspects of project implementation as needed.
• Anticipating problems before they arise and taking the initiative to address issues swiftly.
• Managing multiple tasks efficiently, prioritizing effectively, and keeping detailed records.
• Providing occasional after-hours support.
• Remaining calm under pressure and adjusting quickly in a dynamic work environment.
• Handling responsibilities with honesty, accountability, and a commitment to quality service.

Your Experience:

We value practical experience and expertise in the field of property and facilities management. Ideally, you have:

• At least one year in facilities maintenance or a related field
• High School Diploma/GED required
• Familiarity with building systems, maintenance protocols, and vendor management. Knowledge of commercial HVAC, electrical, plumbing, fixturing, doors/storefront and building trades preferred.
• Be able to contribute to large-scale projects, handling both short-term and long-term tasks simultaneously while managing deadlines.
• A track record of troubleshooting and resolving operational challenges effectively.
• Proficiency with property management software, Microsoft Office Suite, and digital communication tools. The ability to convey complex information in a straightforward, approachable manner.

What We’ll Offer:

• Competitive Pay
• Paid time-off program
• Medical, dental and vision benefits
• 401k match
• Office Perks
• Phone service discounts
• Development and growth opportunities
• Tuition Reimbursement Program
• Health and Wellness Program

Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace