Propane Service Technician - $2,000 Sign on Bonus

Haffner's; East Templeton (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic, family-oriented company as a Propane Service Technician, responsible for the installation and maintenance of heating systems in residential and commercial settings. This role emphasizes safety, integrity, and customer service, ensuring that you communicate effectively with clients and dispatchers while performing essential repairs and installations. With a commitment to employee growth and a supportive work environment, this position offers a competitive hourly rate and a $2,000 sign-on bonus. Embrace the opportunity to be part of a forward-thinking organization dedicated to excellence in service and community relationships.

Benefits

Employee Discount on Gasoline

Medical Insurance

Dental Insurance

Vision Insurance

401K with Company Match

Paid Time Off

Company Paid Life Insurance

Short-Term Disability

Long-Term Disability

Critical Illness Insurance

Qualifications

• 3+ years of experience in propane service preferred.
• Ability to pass drug and alcohol tests.
• Understanding of blueprints and manuals.

Responsibilities

• Install and repair propane tanks and heating systems.
• Communicate with dispatchers and customers effectively.
• Maintain company vehicle and tools.

Skills

Propane Service

Electrical and Mechanical Diagnostics

Customer Communication

Blueprint Interpretation

Education

NH Gas Fitter License

MA LP Installer License

Clean Driving Record

Tools

Safety Equipment

Company Vehicle

Job description

Description

This position is eligible for a $2,000 sign-on bonus. Hourly Rate is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications.

Job Summary:

Propane Service Technicians are responsible for the installation, maintenance, and repair of residential and commercial heating systems, as well as related tanks and piping.

Specific Responsibilities:

• Installs, maintains, and repairs tanks, piping, heating equipment, and appliances at commercial and residential customer sites.
• Communicates in a timely manner with dispatchers, maintaining a schedule and making sure any delays are properly communicated to the customer.
• Follows a standardized format for customer repair visits:
• Documents all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures where applicable.
• Diagnoses diverse electrical and mechanical service issues.
• Explains the diagnosed issue in concise terms to the customer, together with the resolution.
• Understands, and articulately conveys, company pricing and services to customers.
• Repairs by obtaining any needed replacement parts, calibrating system to manufacturer’s recommendations, and thoroughly testing components for functionality.
• Identifies and reports to owner potential opportunities for additional business (newer system, service contracts, and additional services).
• Completes visit by obtaining customer signature and correct customer information, including email address.
• Notifies dispatchers of any issues that require repair or compromise delivery or service.
• Maintains proper stock, parts, tools, and safety equipment in the vehicle.
• Maintains company vehicle, including frequent interior and exterior cleaning, refueling, reporting any mechanical issues and ensuring that they are corrected, and submitting completed monthly vehicle inspection forms.
• Participates in company provided training opportunities on latest industry technologies.
• Executes other tasks assigned by the Propane Service Manager.

Requirements

Technical Requirements:

• A minimum of three years of experience in propane service (waived for trainees).
• Some or all appropriate licensing, including: NH Gas Fitter License, preferably with Service Technician endorsement; NH Master Plumber License; MA LP Installer; MA Master Plumber License; ME Propane and Natural Gas Technician (all waived for trainees, who instead must obtain proper trainee credentials).
• Clean MA/NH/ME driving record.
• Understanding of blueprints, plans, and manuals.
• Ability to pass company-provided drug test, alcohol test, and physical.
• Availability to work a flexible schedule, including weekends, overtime, and on call shifts.

FLSA Status:

• This is an hourly, non-exempt position. Electronic timekeeping of all hours worked is required.

Job Environment:

While performing the duties of this job, the employee is regularly required to stand and walk. The employee must be able to bend or kneel to view underside of tanks. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above statements are intended to describe the general nature and level of work being performed by the jobholder and are not to be an exhaustive list of all responsibilities, duties and skills required of the jobholder.

Benefits:

• Employee Discount on gasoline, and residential propane and oil
• Medical, Dental, and Vision Insurance
• 401K Retirement Plan with Company Match
• Paid Time Off
• Company Paid Life Insurance and Optional Life Insurance
• Short-Term and Long-Term Disability
• Critical Illness and/or Accident Insurance

About us: Haffner's: A Regional Leader Fueled by Family, Integrity, and Safety.

At Haffner's, we're more than a company – we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing 72 gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine.

We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing.

Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of "Fueled by Family," "Always do the right thing," and "Safety...In everything we do." Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets.

Haffner’s is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law.

Haffner’s is committed to providing a safe work environment for all employees.

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