Proofing Specialist

Century Furniture LLC; Hickory, Northern (NC, KY); Hybrid; USD 36,000 - 52,000; Full time

Job summary

Century Furniture LLC is seeking a Proofing Specialist to review and verify customer orders for accuracy before they are released to production. You will work closely with Order Entry and Customer Service to identify discrepancies, make corrections, and ensure efficient order processing.

The role requires strong attention to detail, excellent communication, and experience with SAP and MS Office in a fast-paced office setting, preferably in the furniture industry.

Qualifications

• Strong attention to detail with a high level of accuracy.
• Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment.
• Excellent verbal and written communication skills; strong customer service and problem-solving abilities.
• Dependable with a commitment to quality and accuracy; able to work independently and in a team.
• Ability to maintain focus and accuracy in an active office environment.
• Proficient in Microsoft Office, Outlook, SAP, and other business systems.

Responsibilities

• Review and proof customer orders for accuracy and completeness.
• Verify PO information matches system data and correct as needed.
• Process orders for products and materials.
• Apply correct codes to orders for production workflow.
• Handle administrative tasks related to customer information and order processing.
• Identify discrepancies or delays and escalate as needed.
• Coordinate with Customer Service regarding holds and corrections.
• Collaborate with Order Entry to ensure timely processing.
• Maintain accuracy while managing multiple orders.

Skills

Attention to detail

Multitasking

Verbal and written communication

Customer service

Problem solving

Dependable

Teamwork

Office work focus

Tools

Microsoft Office

Outlook

SAP

Job description

Job Details

Job Location: Century Main Office - Hickory, NC 28601

Position Type: Full Time

Job Shift: Day

Position SummaryThe Proofing Specialist is responsible for reviewing and verifying customer orders for accuracy and completeness before they are released to production. This role works closely with Order Entry and Customer Service to identify discrepancies, make necessary corrections, and help ensure orders are processed accurately and efficiently.

Position Details

• Review and proof customer orders for accuracy and completeness.
• Verify that purchase order information matches information entered into the system and make corrections as needed.
• Process orders for products and materials.
• Apply appropriate coding to orders to ensure they proceed accurately to the plant for production.
• Perform administrative tasks related to customer information and order processing.
• Identify order discrepancies, missing information, or other issues that may delay processing.
• Communicate with Customer Service Representatives regarding order holds, corrections, and other order-related information.
• Work closely with the Order Entry team to ensure accurate and timely order processing.
• Maintain accuracy and attention to detail while managing multiple orders and priorities.

Qualifications & Position Requirements

• Strong attention to detail with a high level of accuracy and precision.
• Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment.
• Excellent verbal and written communication skills. Strong customer service and problem-solving skills.
• Dependable with a strong commitment to quality and accuracy. Ability to work effectively both independently and as part of a team.
• Ability to maintain focus and accuracy in an active office environment.
• Strong computer skills, including Microsoft Office, Outlook, SAP, and other communication/business systems.
• SAP experience preferred.
• Previous furniture industry experience is helpful and preferred.
• Previous experience with order entry, order processing, customer service, or a related function is a plus.

Physical Requirements

The physical demands and work environment expectations described below are representative of those that must be met by an employee to successfully perform the essential functions of this position

• Prolonged periods of sitting and performing repetitive tasks, including but not limited to computer and telephone usage
• Occasional lifting/carrying objects up to 10 lbs.; on occasion up to 25 lbs.