Promotions Assistant ( On-Call)

Muckleshoot Casino Resort; Auburn (WA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Complimentary meals

Parking for team members

Company-paid gaming licenses (Class A)

Company-paid gaming licenses (Class B)

Job summary

Muckleshoot Casino Resort is seeking an on-site Event Support Assistant to help run gifting and promotional activities. You will set up giveaways, assist guests, and ensure smooth event execution across fast-paced occasions.

The role requires physically handling materials up to 50 lbs, strong guest service, and on-call availability, including evenings, weekends, and holidays. Compensation starts at $20.08 per hour plus discretionary bonuses.

Qualifications

• Previous customer service or event assistance experience is preferred.
• Ability to lift up to 50 lbs and perform physical event-related tasks.
• On-call role with shifts including evenings, weekends and holidays.
• Comfortable working in a fast-paced environment.

Responsibilities

• Exemplify MCR’s values and provide outstanding guest service.
• Unbox, prep, and organize promotional items for gifting events.
• Help set up events, ensuring giveaways, signage and equipment are ready.
• Move and arrange materials up to 50 lbs for gifting and events.
• Distribute items, assist with guest registration, and answer questions during events.
• Pack and store materials after events and restore spaces.
• Coordinate with other departments to support event success.
• Promote a safe, positive work environment and teamwork.
• Perform additional tasks to ensure event success.

Skills

Guest service

Event setup

Interpersonal communication

Job description

• Competitive pay of $20.08/hr. with discretionary performance bonuses 2x a year!
• Complimentary meals and covered team member parking.

What's In It For You

• Competitive pay of $20.08/hr. with discretionary performance bonuses 2x a year!
• Complimentary meals and covered team member parking.
• Company-paid gaming licenses (Class A & Class B)

What You’ll Do

• Exemplify MCR’s values and set a great example by always demonstrating excellent guest service and professionalism.
• Unbox, prep, and organize promotional items in preparation for gifting events. Ensure all materials are ready for smooth execution on gifting days.
• Assist in setting up promotional events, ensuring giveaways, signage, and necessary equipment are in place before the event begins. This includes preparation for gifting days as well as other events like trade shows.
• Perform physical tasks such as moving, unboxing, and arranging materials for gifting and promotional events, requiring the ability to lift and carry materials of up to 50 lbs.
• Distribute promotional items, assist with guest registration, and answer guest questions during the event. Ensure the smooth operation of the event.
• After events, help pack and store remaining materials and restore event spaces to their original state.
• Ensure all promotional materials are used properly and follow event guidelines. Coordinate with other departments as necessary to facilitate event success.
• Creates, maintains, and facilitates a positive and safe work environment; promotes positive team member relations and reports issues to the appropriate personnel.
• Perform additional tasks as required to ensure the overall success of each event, which may include supporting different events like trade shows.

What You’ll Bring

• Previous customer service or event assistance experience is preferred.
• Ability to manage the intricate details involved in setting up and executing promotional and gifting events.
• Willingness to work in a fast-paced, ever-changing environment and adapt to the various types of events.
• Ability to perform physical tasks such as lifting, carrying, unboxing, and preparing materials. Comfortable working in physically active environments.
• On-call role with shifts scheduled based on event needs, including evenings, weekends, and holiday
• Ability to lift at least 50 lbs. and work in a physically active environment, which may include standing, walking, and maneuvering equipment.

How You’ll Be Successful

• Display excellent guest service skills, ensuring a positive experience during events and gifting activities.
• Demonstrate strong verbal and interpersonal communication abilities.
• Work cooperatively with other team members to ensure successful event execution.
• Manage multiple tasks efficiently, especially under high-pressure, high-volume environments.
• Demonstrate ability and willingness to work all shifts, including weekends and holidays and meet attendance guidelines of the job.
• Demonstrate ability to adhere to regulatory, departmental and company policies in addition to working with and maintaining confidential materials required.