Project Systems Engineer III

CompassMSP; West Hartford (CT); On-site; USD 80,000 - 110,000; Full time

Job summary

Join a dynamic and rapidly expanding technology solutions provider as a Project Engineer. This role offers the chance to tackle challenging technical projects while leading and mentoring a talented team. You will leverage your extensive IT background to address complex challenges and ensure client success. The company values teamwork, innovation, and a fun work environment, making it an ideal place for those who thrive in a fast-paced setting. If you're passionate about technology and looking to make a significant impact, this opportunity is perfect for you.

Benefits

Competitive pay

Quarterly Performance Based Bonuses

Progressive PTO

Tax deferred retirement plan with match

Career Development and Coaching

Fun-filled work environment

Qualifications

• 10+ years in systems engineering or network administration required.
• Experience in managing complex IT infrastructures and projects.

Responsibilities

• Manage multiple tasks across diverse client infrastructures.
• Design and execute network, server, and virtual infrastructure solutions.

Skills

Systems Engineering

Network Administration

Project Management

Troubleshooting

Customer Service

Disaster Recovery Planning

Leadership

Vendor Management

Adaptability

Education

Bachelor's Degree in IT or related field

Advanced Certifications (e.g., Azure Solutions Architect)

Tools

ConnectWise

IT Glue

Job description

CompassMSP is a rapidly expanding, award-winning technology solutions provider in the booming managed services space. Our vision is to be the North American leader in delivering and supporting technology solutions for small and mid-sized businesses. We are driven by our mission and core values to be a great place to work and a great company to work with.

Currently, our organization covers 5 regions with offices from Hartford to Chicago to Miami. We offer a broad portfolio of secure IT services including managed IT, cybersecurity, technical compliance (CMMC, NIST, HIPAA, etc.), cloud solutions, and professional services. We have garnered top industry recognition for our thought leadership, growth, and workplace culture.

Who You Are:

You are a positive, self-motivated person who has a passion for technology, teamwork and client success. You thrive in a dynamic, inclusive, high-energy, metrics driven environment, and you embrace coaching, mentorship and collaboration. You enjoy making work fun and rewarding for all!

Summary:

The Project Engineer will work on challenging technical projects as well as serve as an escalation point for Deployment Techs and Tier 1 and 2 Engineers. The successful candidate will be highly technical and a natural troubleshooter and leader with great customer service instincts.

We are seeking a Project Engineer to join our Professional Services team. This role requires a strong IT background to understand and address technical challenges. The ideal candidate will be adept at executing projects assigned in alignment with our CompassMSP processes and procedures.

Key Responsibilities:

1. Proficiently manage multiple tasks of varying size and complexity across diverse client infrastructures.
2. Expertise in server, virtualization, and network infrastructure design and optimization.
3. Advanced proficiency with firewalls, VPN configurations, site-to-site VPNs, routing, QoS, and security practices.
4. Ability to design and execute high-level network, server, and virtual infrastructure solutions.
5. Deep experience with disaster recovery planning and business continuity.
6. Experience with vendor management and contract negotiations.
7. Expertise in leading cross-functional projects and managing large-scale implementations.
8. Advanced level experience/knowledge in:
   • server migrations including files, domain/DNS (FSMO), Line of Business Applications, DHCP, and printers.
   • network design, upgrade and implementation.
   • email migrations (on prem to O365 or cloud hosted to O365).
   • multifactor/SSO setup and management (DUO, O365).
   • configuration of Azure Cloud hosting environments (migrations and lift/shift a plus).
   • Intune, conditional access policies, and configuration of full Azure domain and hybrid environments.
   • M365 migration paths (SharePoint and OneDrive services).
9. Prior experience in a Managed Service Provider or Consulting environment is preferred.
10. Thrive in a fast-paced environment where adaptability is valued.

Qualifications:

1. Typically 10+ years of experience in systems engineering, network administration, or in a managed services environment.
2. Of the 10 years, 6-8 years minimum in a Professional Services (projects) environment.
3. Extensive experience designing, implementing, and managing complex IT infrastructures and projects. Advanced troubleshooting and resolution skills.
4. Experience administering Windows Server hybrid core infrastructure.
5. Proven leadership experience, including mentoring junior team members and leading projects.
6. Subject Matter Level experience in Networking, Servers, Azure, O365, or other company-based technologies.
7. Prefer advanced certifications such as Microsoft Certified: Azure Solutions Architect Expert, VMware Certified Advanced Professional (VCAP), CompTIA Cybersecurity Analyst (CySA+), or Cisco Certified Internetwork Expert (CCIE), Cisco Certified Network Professional (CCNP), Microsoft 365 Certified: Administrator Expert, Designing Microsoft Azure Infrastructure Solutions Certification.
8. Prior experience in a Managed Service Provider or Consulting environment is preferred.
9. Proficiency with systems like ConnectWise and IT Glue is advantageous for seamless operations.
10. Provide escalation assistance, coaching, and training to team members to enhance overall performance and skill development.
11. Flexible schedule availability to accommodate varying work hours, including after-hours support when required.

What We Offer:

1. Competitive pay.
2. Quarterly Performance Based Bonuses.
3. Progressive PTO.
4. Tax deferred retirement plan with match.
5. Career Development and Coaching.
6. Fun-filled work environment!

Our Commitment to Inclusion:

Step into a role that respects your individuality and supports your growth. CompassMSP is proud to be an Equal Opportunity Employer.