Project Support Specialist - OCIO, NASA Goddard

ASRC Federal; Greenbelt (MD); On-site; USD 65,000 - 90,000; Full time

Job summary

ASRC Federal AFSS is recruiting a Project Support Specialist to assist the Super Intelligence (SI) project at NASA GSFC in Greenbelt, MD. You will coordinate communities of practice, maintain SI communications, and support tool adoption and policy guidance for a fast-evolving IT organization.

The role requires fluency with LLM concepts, AI agents, cloud platforms, and enterprise collaboration tools. Onsite work is expected with core hours aligned to GSFC schedules.

Qualifications

• Bachelor's degree plus 2–4 years of related professional experience; or 7+ years of related professional experience in lieu of degree.
• Strong knowledge of LLM concepts, AI agents, tool use, and enterprise safety.
• Experience with Cloud AI ecosystems and enterprise AI tools.

Responsibilities

• Coordinate SI communities of practice, working groups and forums.
• Track SI tool adoption, training, use cases and engagement metrics.
• Maintain SI websites, newsletters, and guidance materials.
• Support campaigns that encourage tool adoption and responsible SI usage.
• Educate NASA staff on SI policies, tools, data handling and security.
• Coordinate meetings, agenda, minutes, and deliverables for CSIO initiatives.
• Serve as liaison among CSIO, OCIO, engineering, and SI stakeholders.
• Capture use cases and priorities in central tracker.

Skills

LLM concepts

AI agents

REST APIs

Cloud platforms

MS Office 365

communication skills

briefings / presentations

software development experience

critical thinking

Education

Bachelor's degree

7+ years experience in lieu of degree

Tools

ChatGPT

GitHub Copilot

Claude Code

Gemini

Microsoft Copilot

Job description

ASRC Federal AFSS is a premier provider of systems engineering, software engineering, system integration and project management support for real-time, mission-critical defense systems. We are seeking a skilled Project Support Specialist to provide support to a NASA contract in Greenbelt, MD.

Job Description

Provide Support to the Super Intelligence (SI) project within NASA’s HQ/GSFC Office of the Chief Information Officer (OCIO) for a fast-evolving IT organization located at NASA Goddard Space Flight Center (GSFC). The selected candidate will have fluency with Large Language Models (LLM), AI Coding, AI Chat and Agents, and Cloud. The ideal candidate thrives in a complex technical environment that also includes critical non-technical personnel.

Responsibilities

• Coordinate and grow Goddard SI communities of practice, working groups, collaboration forums, office hours, and other mechanisms that connect SI practitioners and interested employees.
• Track participation, SI tool adoption, training, use cases, communications reach, workforce engagement, and other indicators used to demonstrate progress and inform CSIO priorities.
• Maintain SI websites, SharePoint/Teams sites, newsletters, FAQs, guidance, training resources, success stories, and reusable communications materials.
• Support campaigns and engagement activities that encourage responsible SI experimentation, adoption of approved tools, knowledge sharing, and development of an SI-enabled workforce.
• Assist in the education of the NASA workforce about NASA SI policies, approved tools, data-handling expectations, SI assurance practices, security requirements, and responsible-use guidance so employees understand how to use SI safely and effectively.
• Coordinate meetings, agendas, briefing materials, talking points, minutes, action items, schedules, milestones, deliverables, leadership requests and updates, and other day-to-day operational activities supporting the HQ/GSFC Chief SI Officer (CSIO) initiatives.
• Serve as an operational liaison among the CSIO Team, HQ/GSFC organizations, mission and engineering organizations, OCIO, Chief Technologist organizations, communications teams, and other NASA SI stakeholders. Capture use cases in the central tracker, attend stakeholder meetings to validate use cases and capture priorities.
• Additional duties as required.

Requirements

• Working knowledge of & Large Language Model (LLM) concepts, capabilities, limitations, prompting techniques, context windows, hallucinations, grounding, and common enterprise use cases.
• Understanding of Artificial Intelligence (AI) agents, tool use, multi-step workflows, human-in-the-loop processes, autonomous versus supervised agents, and how agents can support workforce and mission-support activities.
• Familiarity with Model Context Protocol (MCP) architecture, MCP servers, clients, tools, resources, and prompts, and how MCP enables AI assistants and agents to securely interact with enterprise systems and data.
• Knowledge of Retrieval-Augmented Generation (RAG) concepts, including enterprise search, embeddings, vector databases, document ingestion, grounding LLM responses in authoritative information, and maintaining source-system access controls.
• Practical experience with modern AI assistants and development tools such as ChatGPT, Microsoft Copilot, Claude Code, Gemini, GitHub Copilot, or comparable enterprise AI platforms.
• Basic understanding of Representational State Transfer (REST) application programming interfaces (APIs), API gateways, authentication/authorization, service integrations, and how APIs allow AI applications and agents to interact with enterprise capabilities.
• Familiarity with major cloud AI ecosystems such as Amazon Web Service (AWS) Bedrock, Microsoft Azure AI, and Google Cloud Vertex AI, including the basic concepts of hosted models, enterprise deployment, security, and data governance.
• Understanding of AI assurance concepts including data protection, privacy, cybersecurity, model risk, acceptable use, human oversight, responsible AI, evaluation, and appropriate handling of sensitive organizational information.
• Familiarity with methods for evaluating AI solutions, including accuracy, groundedness, task completion, user satisfaction, adoption, productivity/time savings, latency, cost, and other measures used to demonstrate AI value.
• Ability to understand emerging AI technologies sufficiently to translate complex technical concepts into clear communications, presentations, training materials, guidance, demonstrations, and executive-level briefings for both technical and non-technical audiences.
• Hands-on software development experience desired.
• Strong critical thinking, sound judgment, and decision-making abilities.
• Proficiency in written and verbal communication skills with the ability to engage effectively at all organizational levels.
• Proficiency in Microsoft Office 365, including Outlook, Teams, Word, Excel, PowerPoint, and SharePoint.
• Must meet NASA suitability requirements, including background investigation and citizenship/permanent residency requirements.

Education and Experience

• Bachelor's degree plus 2-4 or more years of related professional experience; or
• 7 or more years of related professional experience in lieu of degree.

Location

• Work is to be performed onsite at GSFC in Greenbelt, MD Monday through Friday, with situational telework available upon approval.
• This is a full-time position. Core office hours are 9 am – 4 pm EST.

Note

• Per Executive Order 14434, “…executive departments and agencies (agencies) shall use “Super Intelligence” and “SI” in place of “Artificial Intelligence” and “AI”…”.
  https://www.whitehouse.gov/presidential-actions/2026/09/inaugurating-the-era-of-super-intelligence/