Project Specialist (Field Service Coordinator)

JDC Power Systems, LLC; Hoffman Estates (IL); On-site; USD 70,000 - 95,000; Full time

Job summary

JDC Power Systems, LLC is seeking a Project Specialist, Field Service to coordinate meetings, resources, and information for field operations. You will liaise between field teams and management, focusing on scheduling, logistics, and reporting to improve efficiency across projects.

You will support time tracking, issue resolution, and on-site requirements while interfacing with Nexus and NetSuite ERP systems. Experience in logistics, inventory, and repair/service coordination is valued.

Qualifications

• Bachelor of Science degree in Construction Management preferred.
• 3–5 years’ experience in logistics, shipping & receiving, inventory, or project coordination.
• OSHA 10 and NFPA 70E preferred.
• Forklift certification or warehouse experience a plus.

Responsibilities

• Coordinate meetings, resources, and information to support field service managers.
• Review and compile daily/issue reports, timesheets, and expense reports for billing.
• Track project reporting and metrics; assist in scheduling and manpower planning.
• Interface with ERP systems (Nexus, NetSuite) to support on-site work.
• Procure parts/equipment, manage RMAs, and coordinate equipment deliveries.

Skills

Project management

Communication

Problem-solving

Detail-oriented

Teamwork

Education

BS in Construction Management

OSHA 10

Tools

Nexus

NetSuite

Excel

Microsoft Office

Dropbox

Job description

Job Description
The Project Specialist, Field Service will be responsible for providing support and assistance to the Regional Field Service Manager by coordinating meetings, resources, equipment, and information. Ensure seamless project execution, serve as a liaison between field teams and management, with focus on scheduling, logistics, problem-solving, and field support coordination. This role will also support tracking systems, reporting, and operational efficiency improvements across projects. Responsibilities and Duties: Project Coordination and Communication Knowledge of projects and procedures Review and compile Daily Reports, AHA/PTP, Issue Reports, Work Logs, Time Sheets, Expense Reports, and Invoice preparation for billing (including PTO tracking and FARs support) Attending meetings related to Issue Resolution, Project Scheduling, RCA, RMA, FARs, and Warranty Interface with technical staff and field managers to gather updates on projects and FARs and provide accurate reporting Time Tracking (coordinate and support tracking across teams) Issue Tracking (combined with FARs and project reporting systems) Tracking complete project reporting and metrics related to project as needed Review and complete schedule assessments and technician on-site requirements (with future ability to assist in manpower coordination and scheduling support) Interface with company ERP systems to complete tasks related to on-site project work (Nexus / NetSuite) Project Reporting and Issue Resolution (in coordination with project managers and operations support) Procurement of required parts and equipment from the warehouse (working with internal teams as needed) Coordinate equipment deliveries (both to office and job sites) Process paperwork for materials received (track packing lists, RMAs, and incoming materials) Maintain attic stock and spare parts tracking Track and manage RMAs Manage and track FARs including data verification Conduct site visits as needed to deliver paperwork, parts, or support field teams Support data verification processes, specifically related to FARs and reporting accuracy Ensure manpower visibility and assist in tracking resource utilization Develop and implement solutions to improve efficiency (systems, tracking, and office/field coordination) Work with Safety to ensure compliance with OSHA requirements, certifications, and job site standards Other duties as required or assigned Education and Experience Bachelor of Science degree in Construction Management preferred Previous experience with construction job site safety procedures OSHA 10, NFPA 70E preferred 3–5 years’ experience (military experience at E5–E6 level in supervisory or operational roles strongly considered) Proven experience in logistics, shipping & receiving, inventory, or project coordination preferred Experience supporting maintenance, electrical work, or field operations environments preferred Forklift certification or warehouse experience is a plus (if applicable to location) Required Skills Self-starter Strong project management skills Strong analysis and critical thinking skills Deadline and detail oriented Able to work well independently and as part of a team Outstanding organizational skills Strong verbal and written communication skills Problem-solving and analytical skills Experience with Excel, Microsoft Office Suite, Teams, Dropbox, and issue tracking systems Ability to learn and adapt to ERP systems (NetSuite, Nexus, etc.) Strong coordination and communication across multiple teams and functions Location: Various Locations Travel Requirements: While regular travel is not expected for this position, JDC Technical Services operates multiple remote offices. Limited travel may occasionally be required for training or collaboration with remote staff. JDC Power Systems, LLC is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where all employment decisions are made on an individual basis without regard to characteristics protected by federal, state, or local law. JDC Power Systems, LLC believes that supporting a respectful and inclusive workplace is critical to our success. JDC Power Systems, LLC is committed to making our application process accessible to all applicants and will provide reasonable accommodations upon request as required.

Job Description
The Project Specialist, Field Service will be responsible for providing support and assistance to the Regional Field Service Manager by coordinating meetings, resources, equipment, and information. Ensure seamless project execution, serve as a liaison between field teams and management, with focus on scheduling, logistics, problem-solving, and field support coordination. This role will also support tracking systems, reporting, and operational efficiency improvements across projects. Responsibilities and Duties: Project Coordination and Communication Knowledge of projects and procedures Review and compile Daily Reports, AHA/PTP, Issue Reports, Work Logs, Time Sheets, Expense Reports, and Invoice preparation for billing (including PTO tracking and FARs support) Attending meetings related to Issue Resolution, Project Scheduling, RCA, RMA, FARs, and Warranty Interface with technical staff and field managers to gather updates on projects and FARs and provide accurate reporting Time Tracking (coordinate and support tracking across teams) Issue Tracking (combined with FARs and project reporting systems) Tracking complete project reporting and metrics related to project as needed Review and complete schedule assessments and technician on-site requirements (with future ability to assist in manpower coordination and scheduling support) Interface with company ERP systems to complete tasks related to on-site project work (Nexus / NetSuite) Project Reporting and Issue Resolution (in coordination with project managers and operations support) Procurement of required parts and equipment from the warehouse (working with internal teams as needed) Coordinate equipment deliveries (both to office and job sites) Process paperwork for materials received (track packing lists, RMAs, and incoming materials) Maintain attic stock and spare parts tracking Track and manage RMAs Manage and track FARs including data verification Conduct site visits as needed to deliver paperwork, parts, or support field teams Support data verification processes, specifically related to FARs and reporting accuracy Ensure manpower visibility and assist in tracking resource utilization Develop and implement solutions to improve efficiency (systems, tracking, and office/field coordination) Work with Safety to ensure compliance with OSHA requirements, certifications, and job site standards Other duties as required or assigned Education and Experience Bachelor of Science degree in Construction Management preferred Previous experience with construction job site safety procedures OSHA 10, NFPA 70E preferred 3–5 years’ experience (military experience at E5–E6 level in supervisory or operational roles strongly considered) Proven experience in logistics, shipping & receiving, inventory, or project coordination preferred Experience supporting maintenance, electrical work, or field operations environments preferred Forklift certification or warehouse experience is a plus (if applicable to location) Required Skills Self-starter Strong project management skills Strong analysis and critical thinking skills Deadline and detail oriented Able to work well independently and as part of a team Outstanding organizational skills Strong verbal and written communication skills Problem-solving and analytical skills Experience with Excel, Microsoft Office Suite, Teams, Dropbox, and issue tracking systems Ability to learn and adapt to ERP systems (NetSuite, Nexus, etc.) Strong coordination and communication across multiple teams and functions Location: Various Locations Travel Requirements: While regular travel is not expected for this position, JDC Technical Services operates multiple remote offices. Limited travel may occasionally be required for training or collaboration with remote staff. JDC Power Systems, LLC is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where all employment decisions are made on an individual basis without regard to characteristics protected by federal, state, or local law. JDC Power Systems, LLC believes that supporting a respectful and inclusive workplace is critical to our success. JDC Power Systems, LLC is committed to making our application process accessible to all applicants and will provide reasonable accommodations upon request as required.

About JDC Power Systems
JDC Power Systems, LLC is an Electrical Systems Integrator specializing in Mission Critical Power Distribution and Control Solutions for data centers. Founded in 2000 and based in Armonk, New York, JDC provides comprehensive technical services including engineering, procurement, equipment start-up and installation oversight, ensuring reliability and efficiency in data center construction and operations.