Project Quality Specialist

Integra Mission Critical, LLC.; United States; On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive healthcare

Life and disability insurance

Flexible benefits options

Generous paid time off

Education assistance

Job summary

Integra Mission Critical, LLC. seeks a Project Quality Specialist in Houston to own the end-to-end issue triage and resolution. You will bridge factory and field quality teams, ensuring timely RCA, corrective actions, and closure with documented learnings.

You will work with engineers, site stakeholders, and management to optimize project quality processes. You will monitor quality systems, facilitate structured reviews, and drive metrics and dashboards that track KPIs for issue resolution

Qualifications

• Bachelor's degree in Engineering, Construction Management, or related field (or equivalent experience).
• Engineering degree or equivalent to read drawings, specifications and inspection reports.
• Minimum 2 years of manufacturing or construction quality experience.
• Familiarity with root cause analysis methods (5 Whys, fishbone, RCCM, CAPA).
• Familiarity with NCR/ECR CAPA workflows and ISO 9001 quality principles.
• Familiarity with Procore or equivalent, Excel, and modern issue tracking tools.
• Strong project management, meeting facilitation, written communication, and influencing skills.

Responsibilities

• Own and run end-to-end issue triage and resolution across multiple projects.
• Monitor quality observation system and triage observations within 1 business day.
• Facilitate weekly structures with factory/field quality teams to advance resolution.
• Conduct 1-on-1s with quality engineers for root cause analysis and corrective actions.
• Manage issue closeout and record closure with completion criteria.
• Author lessons learned summaries for closed issues.
• Escalate critical issues when standard cadence fails to resolve.
• Assist with issue report outs to management and external stakeholders.
• Support data/analytics with metrics and dashboards for KPIs.

Skills

Root cause analysis

Project management

Facilitation

Written communication

Influencing skills

Education

Bachelor's degree in Engineering / Construction Management

Tools

Procore

Excel

Issue tracking tools

Job description

Location Houston TX Department DEPCON

The Opportunity

The Project Quality Specialist is the single accountable owner of the Issue Resolution Process on a project The role exists to ensure that every manufacturing quality issue that escapes to the field is triaged prioritized assigned tracked and closed with a documented lesson learned The PQE is the bridge between the field and the factory they hold the process together but they do not own the technical work This role will report to the Director of Quality and work closely with factory quality engineers action owners site quality stakeholders observation submitters and field QAQC operations leads execution engineering technical disposition and project management escalation and resourcing You will have to influence these stakeholders; your job is to ensure that the issues are being resolved in a timely manner

What you will do

• Own and run the end to end issue triage and resolution process across multiple projects bridging factory and field quality teams
• Monitor the projects quality observation system daily and triage new quality observations within one business day
• Facilitate weekly structures with the factory and field quality teams respectively to advance issue resolution
• Run 1 on 1s with quality engineers to ensure timely execution of root cause analysis corrective actions and verification of effectiveness
• Manage issue closeout verify completion criteria are met and record closure
• Author a lessons learned summary for every closed issue so the next project benefits from what was learned
• Escalate critical and high priority issues promptly when standard cadence will not resolve them in time
• Support with the creation of issue report outs to management andor external stakeholders
• Support the data and analytics team with the creation of metrics and a dashboard to track issue resolution KPIs

Required Qualifications

• Bachelors degree in Engineering Construction Management or related field or equivalent experience
• Engineering degree or equivalent technical background sufficient to read drawings specifications and inspection reports
• Minimum 2 years of manufacturing or construction quality experience
• Working knowledge of root cause analysis methods 5 Whys fishbone RCCM CAPA; enough to evaluate the quality of an RCA submitted by others
• Familiarity with NCR ECR CAPA workflows and ISO 9001 quality principles
• Comfort with common construction and quality management platforms eg Procore or equivalent Excel and modern issue tracking tools
• Strong project management meeting facilitation written communication and influencing skills

How we support you

• Competitive pay with incentive opportunities that recognize your results and contributions
• Comprehensive healthcare Medical dental and vision coverage that supports you and your familys total well being
• Security and peace of mind Life and disability insurance programs that provide protection when it matters most
• Flexible benefits options A variety of voluntary benefits so you can personalize coverage to fit your needs
• Time to recharge Generous paid time off to relax travel and maintain a healthy work life balance
• Investing in your growth Education assistance and tuition support to help you build skills and advance your career
• Planning for the future Retirement and savings programs that help you achieve long term financial confidence

We believe your best work happens when you feel supported professionally personally and financially Thats why we offer a range of benefits designed to help you thrive stay healthy and plan for the future

Come build with us At Integra were driven by a vision to transform the data center industry We specialize in delivering optimized turnkey solutions that bring together speed quality and reliability helping our clients build and operate the mission critical infrastructure that powers todays digital world Integra is a vertically integrated company owning and managing every phase of the process from site selection and design to manufacturing procurement commissioning and warranty This approach allows us to move faster solve challenges more efficiently and deliver exceptional outcomes for our partners What truly sets Integra apart is our people We are a team of problem solvers engineers builders and operators who thrive on tackling complex challenges and delivering results Our culture values collaboration accountability and continuous improvement because in a rapidly evolving digital landscape excellence and adaptability matter Joining Integra means being part of a company that is shaping the future of data center infrastructure If youre passionate about innovation impact and building systems the world depends on youll find the opportunity to grow and make a difference here

Equal Opportunity Statement

Integra provides equal employment opportunities for all people No employee or applicant for employment will be discriminated against because of race creed origin marital status sexual orientation age otherwise qualified disabled or veteran status or any other characteristic protected by law If you are a qualified applicant who requires reasonable accommodation to complete a job application pre employment testing a job interview or to otherwise participate in the hiring process please contact talentacquisitionintegracom