Project & Program Management Expert

Claims Journal; United States; Remote; USD 100,000 - 171,000; Full time

Job summary

Allstate is seeking a Project and Program Management Expert on the Claims Strategy team to drive clarity, alignment, and execution across Claims. You will partner across Claims and the enterprise to navigate complex priorities and ensure strategic initiatives deliver measurable value.

The role emphasizes leadership in project lifecycle, governance, and cross-functional collaboration, with a compensation range reflective of experience.

Qualifications

• Bachelor's degree required or equivalent combination of education and experience
• 7+ years of experience preferred
• Experience leading projects and programs in complex environments

Responsibilities

• Demonstrates mastery of project management and communication processes and contributes to the improvement of these processes
• Drives agenda and facilitates project/program steering committee meetings; delivers project communications clearly to any audience
• Drives achievement of enterprise-level project success factors
• Trains project management techniques and leads by example
• Leads in highly pressurized situations when communicating critical project information
• Leverages data and analytics to identify trends and develop actionable insights
• Builds and maintains strong relationships across a broad network of business partners and stakeholders
• Synthesizes information to identify risks, dependencies, and opportunities and translates findings into executive-ready recommendations

Skills

Leading Project Teams

Project Communications Management

Project Implementations

Project Management Life Cycle (PMLC)

Project Planning

Education

Bachelors Degree

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

This position is for a Project and Program Management Expert on the Claims Strategy team. The Claims Strategy team drives clarity, alignment and execution throughout Claims. We serve as the connective tissue across the organization, translating strategy into action, aligning leaders around priorities and orchestrating complex work to enable stronger decisions and business results. We operate with clarity, discipline, accountability and a commitment to outcomes. Success is measured not only by the value we create for the business, but also by how we foster a positive team culture that develops talent through meaningful experiences, broad exposure, and enterprise-level work, preparing team members for future leadership opportunities across Claims and Allstate.

As an Expert, you will partner across Claims and the enterprise to navigate complex priorities, influence decisions, connect teams, and ensure strategic initiatives deliver measurable value.

Key Responsibilities

• Demonstrates mastery of best practices in project management and communication processes and contributes to the improvement of these processes at Allstate
• Drives agenda and facilitates projects/program steering committee meetings; delivers project communication and issues in an easily understood simplified style to any audience
• Drives achievement of enterprise level projects/program success factors
• Trains project management techniques and leads by example in raising the level of performance
• Takes the lead role in highly pressurized situations when there is a need to communicate critical project information while remaining
• sensitive to organizational politics
• Leverages organizational dynamics to influence outcomes through leadership and communication skills
• Demonstrates thought leadership and strong business acumen in solving complex problems, leveraging data and insights to develop recommendations and effectively influence senior leadership.
• Drives project execution. Provides direction and oversight throughout project lifecycle to project team to meet applicable business
• requirements
• Represents the projects/program and its objectives in all governance and gating forums
• Customizes solutions for complex issues typically involving enterprise-level considerations
• Works autonomously to lead complex, ambiguous initiatives from problem identification through execution, using sound judgment to determine priorities, next steps, and appropriate stakeholder engagement.
• Leverages data and analytics to identify trends, develop actionable insights, measure outcomes, and translate complex information into clear recommendations that support business and strategic decisions.
• Builds and maintains strong relationships across a broad network of business partners and key stakeholders, effectively navigating competing priorities and driving alignment toward shared outcomes.
• Synthesizes information from multiple sources to identify themes, risks, dependencies, and opportunities, translating findings into concise, executive-ready recommendations and action plans.
• Proactively identifies risks, barriers, and emerging business needs and develops solutions with limited direction, escalating appropriately when leadership decisions or intervention are required.

Education

• 4 year Bachelors Degree (Preferred)

Experience

• 7 or more years of experience (Preferred)

Supervisory Responsibilities

This job does not have supervisory duties.

Education & Experience (in lieu)

In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Skills

• Leading Project Teams
• Project Communications Management
• Project Implementations
• Project Management Life Cycle (PMLC)
• Project Planning

Compensation

Compensation offered for this role is 100,000.00 - 170,500.00 annually and is based on experience and qualifications.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview. If you require any accommodations or have questions ahead of your interview please reach out to your recruiter.

Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview.