Program & Project Lead | Personal Injury & Medical Payments

Allstate; United States; Remote; USD 91,000 - 154,000; Full time

Benefits offered by this job

Laptop provided

Monitors provided

Connectivity reimbursement

Job summary

Allstate is seeking an Enterprise Project/Program Management Lead Consultant to independently lead multiple complex programs with strategic importance, focusing on Personal Injury Protection and Medical Payments processes, vendor oversight, and Mitchell Decision Point management.

The role requires strong program management expertise, cross-functional collaboration, and the ability to drive organizational outcomes through leadership and strategic governance.

Qualifications

• Experience leading multiple complex programs or projects.

Responsibilities

• Motivates others to share in project challenges and achieve goals.
• Delivers project communication clearly to diverse audiences.
• Drives project results through leadership and influence.
• Drives achievement of project/program success factors.
• Engages stakeholders in risk identification and mitigation.
• Represents projects in governance forums.
• Customizes solutions for complex enterprise-level issues.
• Directs project lifecycle to meet business requirements.
• Directs high-complexity programs with independent leadership.

Skills

Analytical Decision Making

Business Decisions

Communication

Leadership

Project Planning

Vendor Management

Stakeholder Relationship Management

Program Management

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description The Enterprise Project/Program Management Lead Consultant is accountable for independently leading all aspects of multiple complex programs or projects with a high level of risk, organizational span, business complexity, team size, and interdependencies. Projects may be across multiple functional areas and are of strategic importance to the organization. Focus of this role will include Personal Injury Protection (PIP) and Medical Payments claim handling processes, vendor relationships and oversight, Decision Point management and technology enhancements.

We are seeking a Personal Injury /Med Pay Project & Program Lead to join our growing team! In this role, you will support key strategic initiatives, including vendor management and oversight of the Mitchell Decision Point process. The ideal candidate will bring strong project and program management expertise, along with in‑depth knowledge of Mitchell Decision Point. Candidates should possess a comprehensive understanding of the decision point process from end to end, including workflow management, vendor coordination, issue resolution, and process optimization to ensure successful program execution and business outcomes.

Key Responsibilities

• Motivates others to share in project challenges and inspires them to achieve project goals while constructively evaluating their performance
• Delivers project communication on complicated projects and issues in an easily understood simplified style to any audience
• Delivers project results through leadership and influence rather than authority and control; leverages organizational dynamics to influence outcomes through leadership and communication skills
• Drives achievement of projects/program success factors
• Engages appropriate stakeholders in risk identification and mitigation
• Represents the projects/program and its objectives in all governance and gating forums
• Customizes solutions for complex issues typically involving enterprise‑level considerations
• Drives project execution. Provides direction and oversight throughout project lifecycle to project team to meet applicable business requirements
• Directs strategic project/programs of high complexity and impact
• Manages high complexity projects independently with no support or direction from others

Supervisory Responsibilities

This job does not have supervisory duties.

Skills Analytical Decision Making, Business Decisions, Business Requirements, Communication, Leadership, Prioritization, Process Improvements, Program Management, Project Communications, Project Implementations, Project Lifecycle, Project Management, Project Management Life Cycle (PMLC), Project Management Oversight, Project Planning, Project Team Management, Stakeholder Relationship Management, Strategic Objectives, Vendor Management, Vendor Relationships

Compensation

Compensation Compensation offered for this role is 90,700.00-153,925.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment‑based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in SanFrancisco, please click “here” for information regarding the SanFrancisco Fair Chance Ordinance. For jobs in LosAngeles, please click “here” for information regarding the LosAngeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited.

This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50MB download and 5MB upload. To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview.

Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview.

Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do. Allstate helps protect nearly 16million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition.