Project & Process Manager, Growth

ABA Centers of America; Fort Lauderdale (FL); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

21 paid days off (15 days of PTO + 6 holidays)

Flexible Spending Account (FSA)

Health Savings Account (HSA) options

Medical, dental, vision, long-term disability, and life insurance

Generous 401(k) with up to 6% employer match

Job summary

A leading autism care provider in Fort Lauderdale seeks a Project & Process Manager to oversee the opening of new service areas. This key role requires coordinating with operations, marketing, and IT teams to ensure timely and efficient project completions. The ideal candidate should possess a BS/BA degree and PMP certification, and demonstrate exceptional communication and project management skills. Competitive benefits include paid time off, flexible spending accounts, and 401(k) matching.

Qualifications

• Bachelor's degree in Business Administration or relevant field is mandatory.
• PMP Certification or equivalent is preferred.
• Expert-level skills in Microsoft PowerPoint are required.

Responsibilities

• Coordinate with various departments to ensure timely openings of service areas.
• Analyze and improve the clinical opening process efficiency.
• Monitor growth performance of service areas.

Skills

Written and verbal communication

Initiative and resourcefulness

Attention to detail

Project management

Interpersonal skills

Education

BS/BA in Business Administration or relevant field

PMP Certification or similar

Tools

Microsoft Office Suite (PowerPoint)

Project Management tools like Asana, Monday, or Smart Sheets

Zoom and online-meeting platforms

Job description

Project & Process Manager, Growth - ABA Centers of America (Corporate HQ)

Downtown Fort Lauderdale, FL HQ - In-Office

This position is on-site in our Fort Lauderdale corporate office Monday-Friday.

Who We Are

We are the nation's fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we've scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data‑driven decision‑making.

Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self‑funded, founder‑led organization—a rarity in today’s healthcare landscape. We've achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes.

Our corporate team plays a mission‑critical role in this success—developing scalable systems, managing risk, and driving the analytics that power our growth. If you’re a strategic thinker who thrives in a fast‑paced, purpose‑driven environment, we offer a unique opportunity to help shape the future of autism care—while building on a legacy of operational excellence.

Our Origin Story

ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference.

Recognition & Awards

• Inc. 5000 - 5th Fastest‑Growing Private Company in America
• Financial Times - #1 on "The Americas' Fastest Growing Companies"
• EY Entrepreneur Of The Year® U.S. Overall
• South Florida Business Journal's Top 100 Companies
• Florida Trend Magazine's 500 Most Influential Business Leaders
• Inc. Best in Business, Health Services

About the Role

Every one of our service areas opens first for clients seen at home, in schools, and in the community, then about six months later the physical location opens. Our Project & Process Manager is responsible for managing all internal and external coordination required to open each new ABA service area across the country. This is a key role in ensuring openings are on time, using the correct process, and on budget.

The principal functions of the position identified shall not be considered a complete description of all responsibilities and expectations that may be inherent in the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

What You'll Do

• Manage the process of opening every new service area coordinating with marketing, IT, operations, recruiting, legal, and the Growth team to assure they open on time and on budget
• Analyze the new clinical opening process, identify bottlenecks and inefficiencies, and quickly implement solutions
• Monitor and analyze the growth performance of every new service area ensuring we are always learning about what drives good performance and poor performance
• Be the leader on the Growth team assuring proper project management processes are in place for every project we work on
• Summarize key communications and deliverables to internal and external parties, ensuring all project milestones are met

Requirements

• BS/BA in Business Administration or relevant field
• PMP Certification or similar
• Proficiency in Microsoft Office suite with expert‑level skills in Microsoft PowerPoint
• Proficiency with PC/mobile‑device technology, particularly with Zoom and online‑meeting platforms, and Project Management tools like Asana, Monday, or Smart Sheets
• Must maintain clean background/drug screenings and driving record

Expertise Needed

• Exceptional written and verbal communication skills with the ability to draft polished correspondence and relay information with clarity and professionalism
• High level of initiative, resourcefulness, and sound judgment when handling confidential information and supporting fast paced operational needs
• Strong attention to detail with the ability to proof, edit, and prepare documents, presentations, and reports with accuracy
• Ability to manage projects from start to finish, track progress, and support cross‑functional collaboration across Operations, Marketing, HR, and other departments
• Strong interpersonal skills with experience partnering closely with executive leadership and serving as a reliable point of contact across the organization
• Ability to remain composed, adaptable, and solutions oriented in a dynamic environment with frequent changes in priorities

Benefits

• 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays)
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Medical, dental, vision, long‑term disability, and life insurance
• Generous 401(k) with up to 6% employer match

About ABA Centers of America

ABA Centers of America is committed to maintaining a culture led by seasoned professionals who share a vision of becoming the nation's leading provider of autism care. We acknowledge this form of healthcare demands unique, personal dedication. By identifying individuals possessing the right blend of compassion and expertise, we can provide our clinical team members with the support and opportunities they need to flourish.

Join our mission and help build the future with purpose!

ABA Centers of America participates in the U.S. Department of Homeland Security E-Verify program.