Project Manager, Walmart Support Team

Hana Group US; Rogers (AR); On-site; USD 75,000 - 100,000; Full time

Job summary

Hana Group US is seeking a Project Manager for the Walmart Support Team in Rogers, Arkansas. This role involves leading operational projects to support Walmart's business in food development, ensuring alignment with customer needs. The ideal candidate will have over 5 years of project management experience in food manufacturing and strong skills in vendor coordination and stakeholder management. A Bachelor’s degree and proficiency in Microsoft Office are required. This position offers collaborative opportunities across various functions.

Qualifications

• 5+ years of project management experience in food manufacturing or related operational environment.
• Experience supporting major retail customers with a strong understanding of customer-driven timelines.
• Demonstrated experience coordinating external vendors as part of project execution.

Responsibilities

• Manage operational projects supporting Walmart initiatives, including compliance updates.
• Develop and maintain project plans and timelines aligned with Walmart expectations.
• Track project progress, addressing issues to ensure on-time execution.

Skills

Project management

Risk identification

Communication

Problem-solving

Cross-functional collaboration

Attention to detail

Education

Bachelor’s degree in Business, Operations, or related field

Tools

Microsoft Office

Project management tools

Job description

The Project Manager – Walmart Support Team is responsible for leading and coordinating operational projects that directly support the Walmart business within a food development organization serving major retail partners. This role acts as a key liaison between internal teams, external vendors, and the Walmart customer, ensuring projects and initiatives are executed with speed, accuracy, and alignment to customer expectations.

The Project Manager plays a highly operations-focused and customer-facing role, supporting initiatives such as product changes, packaging updates, compliance requirements, supply continuity, and process improvements. Success in this role requires strong project execution skills, experience supporting Walmart and/or vendors, and a high degree of adaptability in a fast-paced, customer-driven retail environment.

Cross-Functional Collaboration, Adaptability & Agility, Communication & Stakeholder Management,

Risk Identification & Mitigation, Attention to Detail & Follow-Through

Duties & Responsibilities

• Manage operational projects that support Walmart initiatives, including product transitions, packaging changes, compliance updates, and process improvements.
• Develop and maintain project plans, timelines, milestones, and deliverables aligned with Walmart expectations and internal operational capabilities.
• Track project progress, dependencies, and risks; proactively address issues to ensure on-time execution.
• Ensure projects are executed in compliance with food safety, quality, and customer requirements.
• Serve as a key project contact supporting the Walmart business, working closely with internal customer teams.
• Translate Walmart requirements into clear, actionable project plans for internal operations and support teams.
• Support customer communications by providing accurate project updates, timelines, and issue resolution.
• Ensure alignment between customer commitments and operational execution.
• Partner with Operations, Supply Chain, Commercial and Sales to coordinate project activities across functions and sites.
• Align production schedules, material availability, and operational resources to support customer timelines.
• Facilitate cross-functional project meetings and ensure accountability for deliverables.
• Support change management for operational or process changes tied to Walmart initiatives.
• Coordinate with external vendors (e.g., service providers) to support project requirements.
• Align vendor timelines, specifications, and deliverables with internal plans and customer commitments.
• Monitor vendor performance and elevate risks or issues that could impact project success.
• Support onboarding and integration of vendors into project workflows as needed.
• Adjust project plans and priorities in response to evolving Walmart requirements, operational constraints, or supply chain changes.
• Identify opportunities to improve project execution, communication, and operational efficiency.
• Capture lessons learned and contribute to improved project management practices within the Walmart Support Team.
• Support continuous improvement initiatives that strengthen customer service and operational performance.

This job posting describes the general duties and responsibilities for the position. Other duties as required may be assigned.

Requirements

• Bachelor’s degree in Business, Operations, or a related field (or equivalent experience).
• 5+ years of project management experience in food manufacturing, CPG, or a related operational environment.
• Experience supporting major retail customers, with a strong understanding of customer-driven timelines and expectations.
• Demonstrated experience coordinating external vendors as part of project execution.
• Strong operational mindset with the ability to balance customer needs and manufacturing realities.
• High level of adaptability and comfort operating in a fast-paced, change-driven environment.
• Strong communication, organization, and problem-solving skills.
• Proficiency in Microsoft Office and project management tools.
• Encompass the company mission and core values

Preferred Qualifications

• Experience directly supporting Walmart or similar large national retailers.
• Experience working in a multi-site organization.
• PMP, CAPM, or other project management certification.
• Familiarity with food safety, quality, and regulatory requirements in a manufacturing environment.
• Experience supporting customer launches, packaging changes, or supply continuity initiatives.

Hana Group is an equal opportunity employer