Project Manager - South Central

Meteor Education; Houston (TX); Hybrid; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) + matching

Paid Time Off

Job summary

Meteor Education is seeking a Project Manager in Houston, TX. This role owns the fulfillment of projects and ensures customer satisfaction by coordinating with various teams throughout the project lifecycle.

The ideal candidate has a strong background in project management, exceptional communication skills, and the ability to manage multiple timelines effectively. Benefits include health insurance, paid time off, and a 401(k) plan with matching.

Qualifications

• Strong knowledge of all aspects of project management including account management and installation.
• Project Management accreditation (PMP) is a plus.
• Ability to think critically and make quick decisions.

Responsibilities

• Attend project meetings to establish overall scope and manage from purchase order through completion.
• Communicate proactively with customers and provide detailed project updates.
• Perform project walk-through and develop punch list with third-party installer.

Skills

Project Management

Customer Service

Communication Skills

Problem-Solving

Education

College degree or equivalent work experience

Tools

MS Office Suite

Salesforce Software

Job description

Project Manager

Department: South Central Studio

Reports To: Team Lead - Project Manager

Employment Type: Full time

Compensation: $75,000 - $80,000 annually, plus bonus eligibility, based on experience, skills, and geographic market considerations.

Location: Houston, TX (Remote); candidates must reside in or around Houston, TX.

ROLE SUMMARY

The Project Manager (PM) owns the fulfillment of assigned projects, exceeding customer expectations and ensuring profit protection. This role manages the order process of educational fixtures and furniture from order entry to delivery scheduling, installation coordination, onsite project management, and punch list processing. The PM leads through influence and detailed planning, coordinating with customers, vendors, installers, and the Studio team. The PM oversees all tasks, critical dates, client and third‑party interface through the Insights customer portal, client relations, performance quality, budget, and project administration for each assigned project.

ESSENTIAL RESPONSIBILITIES

Project Planning, Coordination and Management

• Attends project meetings to establish overall scope with Studio Team and manage project from purchase order through completion.
• Collaborates with the Studio Team to deliver an exceptional customer journey.
• Directs, coordinates, and manages tasks, assignments, and completion for the entire studio and project team.
• Coordinates with studio team to develop work plans, schedule, and logistics based on project parameters and customer goals.
• Reviews project site, plans, and product specifications.
• Ensures complete turnover of all project information—including plans, notes, room door lists, and post‑order receipt notes—to the Studio team.
• Acts as the single point of contact for client and suppliers.
• Communicates proactively and effectively with customers and provides detailed project updates.

Project Administration

• Maintains detailed project documentation of key decisions, customer requests, and revisions.
• Provides timely, formal written communications throughout the project to client, third parties, and Meteor project team.
• Manages accurate and detailed record keeping, including receipt documentation, timesheets, contract adherence, sign‑offs, approvals, and key decision records.
• Maintains Insights in concert with the Learning Environment Specialist to ensure current and accurate information for the customer during and after installation.

Project/Installation Implementation

• Co‑ordinates with Studio Project Coordinator (PC) and Learning Environment Specialist (Sales) under standardized practice, planning, scheduling, and managing installations with third‑party installation companies.
• Collaborates with the Studio Team to deliver an exceptional customer journey.
• Performs on‑site leadership, strategic site visits, and attends walk‑throughs as required.
• Supervises site furniture and fixture installation, including work performance, installation administration, and timeliness.
• Keeps current with the ERP database, all acknowledgments, estimated delivery dates, continuous follow‑up, and expedites with freight suppliers and factories.
• Manages and instructs Meteor logistics team on freight cost coordination and delivery schedule.
• Reviews open projects and the Unbooked Sales Report weekly to ensure all forecasted dates are up‑to‑date.
• Ensures submission of all proof‑of‑delivery documents and field paperwork in a timely manner.
• Frequent or overnight travel is required for this position.

Punch and Project Close‑Out

• Performs project walk‑through and develops punch list with the third‑party installer, resolving punch items.
• Confirms project completion.
• Manages all final project close‑out requirements, including contract requirements and client sign‑offs.
• Coordinates with billing to ensure timely invoice submission.

INFORMATION TECHNOLOGY (IT) REQUIREMENTS

• Proficient in MS Office suite (Word, PowerPoint, Excel).
• Proficient in Salesforce software.
• Attends training within the first 30 days and develops proficiency with Meteor‑specific software, including the Insights Customer Portal and ERP.

REQUIREMENTS

• College degree or equivalent work experience.
• MVR check required; must possess valid driver’s license and reliable vehicle.
• Strong knowledge of all aspects of project management: account management, order management, installation, relocation, and project administration.
• Project Management accreditation (PMP) is a plus.
• Exceptional customer service skills and ability to lead and manage third parties.
• Excellent written and verbal communication skills.
• Proven ability to multi‑task while managing timelines and deadlines.
• Ability to think critically, make quick decisions, and problem‑solve.
• Strong attention to detail.

PHYSICAL DEMANDS & WORK ENVIRONMENT

The position requires regular talking or hearing, frequent use of hands or fingers, handling objects or tools, wearing safety equipment on job sites, standing, walking, sitting, and reaching with hands and arms. The employee must be able to lift or move up to 40 pounds. Specific vision abilities include close and distance vision and adjustment of focus. The noise level is usually low to moderate. Working hours vary by client needs and may occasionally require work on holidays or weekends.

BENEFITS

• Medical, Dental, Vision
• Basic Life AD&D (100% employer paid)
• Short Term Disability (100% employer paid)
• Long Term Disability (not employer paid)
• 401(k) + matching
• Supplemental Insurance
• Flexible Spending Account
• Paid Time Off
• Paid Parental Leave (8 weeks)
• 2 Volunteer Days
• 9 Company Paid Holidays
• Primary Caregiver Leave (40 hours)
• Employee advocates to sustain employee wellness in the workplace