Project Manager - ATC Midwest

Meteor Education; Michigan; Remote; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with matching

Paid Time Off

Paid Parental Leave

Flexible Spending Account

Job summary

An innovative education firm is seeking a Project Manager to oversee customer projects and ensure quality execution. This role requires strong project management skills and exceptional communication abilities. Responsibilities include project planning, administration, and implementation, with a focus on customer satisfaction. Candidates must have a college degree and proven project management knowledge. The position is remote, focusing on Michigan and Ohio, offering a competitive salary and comprehensive benefits including medical and parental leave.

Qualifications

• Must possess a valid driver's license and a reliable vehicle.
• Project Management accreditation (PMP) is a plus.
• Strong attention to detail is mandatory.

Responsibilities

• Manage project documentation and ensure client satisfaction.
• Coordinate with third parties and provide regular updates.
• Oversee all final project close-out requirements.

Skills

Exceptional customer service skills

Strong knowledge of project management

Excellent written and communication skills

Proven ability to multi-task

Critical thinking and problem-solving

Education

College degree or equivalent work experience

Tools

Project Management Software

Job description

Job Title: Project Manager

Department: ATC Midwest

Reports to: Chief Operating Officer

FLSA Status: Exempt

Job Type: Full Time

Location: Remote - State of Michigan and State of Ohio only

Base Pay Range: $65,000.00/yr - $75,000.00/yr

CONFLICT OF INTEREST POLICY

At Meteor, integrity and transparency are paramount in all our operations and interactions. To avoid any potential conflicts of interest and maintain the trust of our public customers, we regret that we cannot consider applications from individuals who are currently employed by organizations that are customers of Meteor, where they hold positions that could influence the purchasing decisions regarding our products or services. This policy ensures fairness and impartiality in our hiring process and customer interactions. If you fall under this category, we appreciate your understanding and encourage your continued support as a valued customer.

Summary Of Position

Meteor Education, LLC ("Meteor Education") completed an acquisition of Advanced Technologies Consultants, Inc. ("ATC") on June 11, 2024, and by leveraging the strength of both organizations, and our employees, we look forward to our collective success. Meteor Education, also known as ATC, is dedicated to transforming learning experiences in schools by aligning pedagogy, space, and technology. Our goal is to create dynamic educational environments that foster effective and inspiring learning. We work closely with schools to understand their unique needs and support them in shaping spaces that meet their educational goals.

The Project Manager owns the fulfillment of assigned projects, exceeding the expectations of the customer, and ensuring profit protection. This involves managing the order process for our clients through order entry, delivery scheduling, installation coordination, onsite project management and punch list processing. The candidate will lead through influence as well as detailed planning, coordination and communication with customers, vendors, installers, and the project team.

Essential Responsibilities

Project Planning, Coordination and Management

• Attends project meetings as required to establish overall project scope in concert with Solution Design Specialists and manage projects from purchase order through completion
• Coordinates with Solution Design Specialist to develop work plans, schedule, and logistics based on overall project parameters, project schedule and scope, and customer's goals
• Reviews project site, plans, and product specifications
• Communicates proactively and effectively with customers and provides detailed project updates

Project Administration

• Maintains detailed project documentation of key project decisions including customer requests and revisions
• Provides timely communications throughout project to client, third parties, and the Solution Design Specialist
• Manages accurate and detailed record keeping including receiving documentation, time sheets and contract adherence, sign-offs and approvals, and key decision records

Project/Installation Implementation

• Works collaboratively with Solution Design Specialist to deliver exceptional customer journey
• Performs on-site leadership, strategic site visits, and attends walk-throughs as required
• Keeps current with ERP database, all acknowledgments and estimated delivery dates, engaging in continuous follow-up, and expediting with freight suppliers and factories
• Reviews open projects and Unbooked Sales Report on a weekly basis ensuring all forecasted dates are current
• Ensures all proof of delivery documents and field paperwork are submitted in a timely manner
• Frequent and/or overnight travel is required for this position

Punch and Project Close-Out

• Performs project walk-through and is responsible for developing punch list with the third-party installer and punch list resolution
• Confirms project completion
• Manages all final project close-out requirements including contract requirements and client signoffs
• Coordinates with billing and ensures timely submission of invoices

Requirements

• College degree, or work experience equivalent is required
• An MVR check is required. Must possess a valid driver's license and a reliable vehicle
• Strong knowledge of all aspects of project management including account management, order management, installation, relocation, and project administration
• Project Management accreditation a plus, PMP
• Exceptional customer service skills and ability to effectively lead and manage third parties
• Excellent written and communication skills
• Proven ability to multi-task while managing timelines and deadlines
• Ability to think critically, make quick decisions, and problem solve
• Strong attention to detail
• This job description is not designed to cover or contain a comprehensive listing of all activities, duties, and responsibilities

Benefits

• Medical, Dental, Vision
• Basic Life AD&D (100% employer paid)
• Short Term Disability (100% employer paid)
• Long Term Disability (Not employer paid)
• 401(k) + matching
• Supplemental Insurance
• Flexible Spending Account
• Paid Time Off
• Paid Parental Leave (8 weeks)
• 2 Volunteer Days
• 9 Company Paid Holidays
• Primary Caregiver Leave (40 hours)
• Employee advocates serving to sustain employee wellness in the workplace