Project Manager — Simulator Operations

TrackMan; Phoenix (AZ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation and benefits package

Opportunity to work with a global team

High-impact role with growth potential

Job summary

TrackMan is looking for an experienced Project Manager to join the Simulator Operations team in Phoenix, Arizona. You will manage the full lifecycle of indoor golf simulator installations, acting as the primary point of contact for clients and contractors. This role demands strong construction management skills, ensuring projects are delivered on time and to specifications.

With a focus on multitasking, you will manage several projects concurrently while maintaining high-quality standards. Join us and contribute to the innovative field of golf technology.

Qualifications

• 3+ years of construction management or commercial project management experience.
• Strong command of construction sequencing and contractor coordination.
• Exceptional organizational skills and attention to detail.

Responsibilities

• Manage the full project lifecycle for simulator installations.
• Serve as primary contact for all project stakeholders.
• Ensure design schematics align with clients' visions before execution.

Skills

Construction management

Project management

Communication skills

Problem-solving

Organizational skills

Education

Bachelor’s degree in Construction Management or related field

Tools

Microsoft Office

Monday.com

Salesforce

Job description

Do you have a background in construction management and a track record of delivering complex, multi-stakeholder projects on time and on scope? Are you someone who holds the details without losing sight of the big picture – and who earns trust with clients, contractors, and field teams alike?

Trackman is seeking an experienced Project Manager to join our Simulator Operations team. This role sits at the intersection of construction project management and technology deployment – overseeing the full lifecycle of indoor golf simulator installations across your assigned territory, from design confirmation through final sign-off. You will be the primary point of contact for clients, architects, general contractors, and AV/electrical teams, and the day‑to‑day driver ensuring every installation is built to spec, on schedule, and delivered to the standard our customers expect.

This is a high‑output, high‑accountability role. You will carry a portfolio of active projects simultaneously, maintain close relationships with regional sales representatives and installation teams, and be directly responsible for the quality and cadence of project delivery across your territory. If you thrive in an environment where no two weeks look the same and where your organizational discipline directly determines customer outcomes, this is the role for you.

Responsibilities

• Manage the full project lifecycle for simulator installations within your territory – from design phase confirmation and pre‑construction coordination through installation execution and final client sign‑off.
• Serve as the primary point of contact for all project stakeholders: clients, architects, general contractors, electricians, and AV teams. Ensure space is constructed to Trackman specifications and all pre‑installation prerequisites are confirmed and documented before installer dispatch.
• Conduct and lead design calls with all stakeholders to establish scope of work, confirm room dimensions and technical requirements, align on installation sequencing, and set clear expectations for the build process.
• Ensure all design schematics and room configurations are accurate, fully aligned with the client’s vision, and ready for field execution before work begins.
• Manage order procurement for each project – confirming that pricing, scope, and product specifications align with the signed Purchase Agreement and that all materials are ordered and tracked against the installation timeline.
• Provide active support to installation specialists during the week of installation, monitoring execution, addressing design questions in real time, and escalating scope or quality issues as needed.
• Hold weekly or biweekly coordination calls with Regional Installation Managers and scheduling coordinators to assign appropriate installer resources, conduct site visit planning, and incorporate field feedback into upcoming project preparation.
• Provide technical support to sales representatives within your territory; hold regular biweekly calls to brief on active projects, upcoming installations, and any open pre‑install items requiring sales coordination.
• Execute monthly travel for site visits, pre‑construction walkthroughs, and in‑person meetings with clients and sales representatives within your territory.
• Maintain accurate, up‑to‑date project records across internal platforms (Monday.com, Salesforce) – ensuring all project status, communications, and milestones are captured in real time.
• Monitor and manage a concurrent portfolio of projects with a target throughput of 120 completed projects annually; flag scheduling conflicts, resource constraints, or design issues proactively and resolve before they impact the installation schedule.
• Respond to all client and stakeholder communications promptly and professionally. Serve as the face of Trackman Operations to our clients from contract through project close.

Qualifications

• Bachelor’s degree in Construction Management, Project Management, Business, or a related field preferred; equivalent professional experience considered.
• 3+ years of construction management or commercial project management experience, with demonstrated ability to manage multiple concurrent projects across geographically distributed sites.
• Strong command of construction sequencing, contractor coordination, and pre‑construction planning – including the ability to read and interpret room schematics, architectural drawings, and technical specifications.
• Exceptional organizational skills and an uncompromising attention to detail; nothing slips through the cracks on your watch.
• Excellent written and verbal communication skills with the ability to build and maintain relationships with clients, contractors, sales representatives, and internal field teams.
• Demonstrated ability to manage your own time independently, prioritize across a large and varied project portfolio, and self‑start without direct supervision.
• Strong analytical and problem‑solving skills – you identify issues early, think through solutions thoroughly, and act with urgency.
• Proficiency in Microsoft Office (Excel required). Experience with Monday.com, Salesforce, Google SketchUp or CAD, and Microsoft Navision is strongly preferred.
• Valid driver’s license with access to a personal vehicle; willingness to travel monthly within your territory.
• Collaborative mindset with a genuine interest in others’ perspectives – you listen before you lead and understand that strong field relationships are what make on‑time delivery possible.
• Basic understanding of AV systems, IT infrastructure, or technology hardware is a plus – a willingness to develop deep product knowledge quickly is essential.
• Passion for the game of golf or interest in golf technology is a plus but not required.

Trackman Inc is a drug-free environment.

We offer

• A competitive compensation and benefits package.
• The chance to work with a dynamic and global team at the forefront of golf technology.
• A high‑impact, high‑visibility role where your organizational skill and leadership directly shape the customer experience at some of the most exciting simulator facilities in the country.
• The opportunity to grow within a rapidly expanding operations organization and contribute to a business on the leading edge of technology, data, and sports.