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Job Title
Project Manager - Signature Core Software
About your role
The Technical Project Manager - Senior Professional leads complex, client-facing initiatives within the Fiserv Signature Core ecosystem. This role serves as a senior delivery professional and trusted partner to financial institutions, internal delivery teams, product partners, and technical stakeholders, translating business objectives into executable plans and guiding programs from discovery through implementation, conversion, stabilization, and transition to support. The successful candidate combines disciplined project leadership with sound technical judgment, executive-level communication, and a strong understanding of core banking environments.
What you'll do
- Lead large, complex technical projects and workstreams involving Signature Core implementations, upgrades, integrations, conversions, migrations, and infrastructure or application changes.
- Serve as a senior professional and trusted partner to clients by clarifying objectives, identifying dependencies, evaluating options, and recommending practical delivery approaches aligned with business outcomes.
- Develop and maintain integrated project plans covering scope, schedule, milestones, resources, financials, risks, issues, assumptions, dependencies, and acceptance criteria.
- Coordinate cross-functional teams spanning client stakeholders, professional services, product, engineering, infrastructure, operations, security, vendors, and support.
- Drive technical and operational readiness across environments, interfaces, data conversion, testing, deployment, cutover, contingency planning, and post-production stabilization.
- Facilitate discovery sessions, status reviews, governance meetings, risk reviews, and executive steering discussions; communicate decisions, actions, and escalations clearly.
- Identify delivery risks early, lead root-cause and recovery planning, and escalation
- Manage scope and change control while maintaining alignment among contractual commitments, client expectations, technical feasibility, and delivery capacity.
- Promote consistent project management practices, reusable delivery assets, lessons learned, and continuous improvement across the Signature Core portfolio.
- Support client relationship development by demonstrating accountability, sound judgment, and a consultative approach throughout the engagement lifecycle.
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience you’ll need to have
- 4+ years of experience leading technology projects in financial services, banking, fintech, enterprise software or another regulated environment.
- Experience managing project plans, governance, risks, issues, change control and executive reporting while coordinating testing, implementation, cross-functional stakeholders, interdependent workstreams and third parties in a matrixed organization.
- undefined
- Experience translating technical complexity into actionable business recommendations and using project management tools to track schedules, dependencies, risks, issues, decisions and status.
- undefinedBachelor's Degree or higher in Business, Technology, Engineering or a related field, or equivalent combination of education, related experience and/or military experience.
Experience that would be great to have
- Working knowledge of the Signature Core platform, operating model, implementation lifecycle and client use cases.
- Experience with core banking conversions, release upgrades, data migration, interface certification, end-to-end testing, mock conversions, cutover and command-center support.
- Familiarity with digital banking, payments, deposits, lending, customer information, general ledger, reporting, data movement, interfaces, batch processing or third-party integrations.
- Experience connecting delivery decisions to business value, anticipating impacts, strengthening delivery practices and building credibility quickly.
- Project Management Professional (PMP), PMI Agile Certified Practitioner (PMI-ACP), Certified ScrumMaster (CSM) or comparable project management or agile certification.
How you’ll work
This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
This role requires flexibilit