Project Manager, ServiceNow

Nuvitek; United States; Remote; USD 150,000 - 170,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability and Life Insurance

Parental Leave

401K

Paid Time Off

Job summary

Nüvitek is seeking a Project Manager for ServiceNow delivery to support federal clients in a remote capacity. You will oversee multi-disciplinary teams in an Agile setting, ensuring on-time, on-budget project outcomes aligned with customer expectations.

The role requires 4–6 years of PM experience, including federal contracting, familiar with Agile/Scrum, and strong financial acumen. Candidates should be able to manage distributed teams and communicate effectively with stakeholders.

Qualifications

• Experience leading ServiceNow implementations as a project manager.
• 4-6 years of project/program management experience, with at least 1-2 years specifically in federal government contracting.
• Working familiarity with Agile/Scrum delivery practices (Certified Scrum Master or similar a plus).
• Working knowledge of federal contract vehicles and terminology (IDIQ, GWAC, 8(a), CLIN, CDRL, COR interaction).
• Solid financial acumen — comfortable with budget tracking, and burn-down reporting.
• Strong written and verbal communication, including comfort presenting to government stakeholders.
• Experience managing distributed/remote teams.

Responsibilities

• Build strong, collaborative relationships with federal government clients to understand their priorities and align our solutions accordingly.
• Provide leadership to project teams, promoting engagement and a sustainable pace to ensure quality outcomes.
• Ensure Agile ceremonies, including daily stand-ups, sprint demos, retrospectives, sprint planning, and backlog refinement, are completed in accordance with Agile Scrum best practices
• Apply Agile and Scrum methodologies to guide teams, fostering collaboration, predictability, and transparency.
• Monitor team goals and performance, escalating issues to leadership as needed.
• Identify potential problems and work with leadership to develop corrective action plans.
• Track changes to project scope, schedule, and costs using established verification techniques, escalating larger changes to Program Manager.
• Oversee overall contract and project cost management, including budget tracking and burn-down tracking, with oversight from Program Manager.
• Communicate project progress to corporate operations and federal clients through established change management protocols.
• Operate independently in day-to-day execution, seeking guidance from Program Manager on higher-risk decisions.

Skills

ServiceNow

Project management

Agile/Scrum

Federal contracting

Financial acumen

Communication

Remote teams

Tools

ServiceNow

Appian

Salesforce

Job description

Project Manager, ServiceNow

Department: Delivery

Employment Type: Full Time

Location: Remote

Compensation: $150,000 - $170,000 / year

Description

At Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies.
As a Project Manager, you’ll work closely with business analysts, developers, QA engineers and architects in an Agile environment to support delivery of solutions for our clients. You’ll oversee one or more projects from planning to execution, ensuring they are completed on time, within budget, and aligned with customer expectations.
Clearance: Must obtain a TS/SCI Clearance
In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.

What you will do

Project Management

• Build strong, collaborative relationships with federal government clients to understand their priorities and align our solutions accordingly.
• Provide leadership to project teams, promoting engagement and a sustainable pace to ensure quality outcomes.
• Ensure Agile ceremonies, including daily stand-ups, sprint demos, retrospectives, sprint planning, and backlog refinement, are completed in accordance with Agile Scrum best practices
• Apply Agile and Scrum methodologies to guide teams, fostering collaboration, predictability, and transparency.
• Monitor team goals and performance, escalating issues to leadership as needed.
• Identify potential problems and work with leadership to develop corrective action plans.
• Track changes to project scope, schedule, and costs using established verification techniques, escalating larger changes to Program Manager.
• Oversee overall contract and project cost management, including budget tracking and burn-down tracking, with oversight from Program Manager.
• Communicate project progress to corporate operations and federal clients through established change management protocols.
• Operate independently in day-to-day execution, seeking guidance from Program Manager on higher-risk decisions.

Delivery Management

• Support project financials and contribution to monthly financial reporting .
• Assist with CLIN/CDRL tracking and coordination with contracts and business operations
• Track EVM (Earned Value Management) metrics where required by contract type
• Identify and elevate risks to scope, schedule, or budget in a timely manner, proposing initial mitigation ideas
• Identify opportunities for expansion within existing project work to Program Manager, Capture, or Accounts teams

Talent & Team Development

• Lead onboarding for new project team members in partnership with HR and technical leads
• Conduct regular check-ins with direct reports (where applicable), identifying skill gaps and supporting growth plans.
• Support staff transitions between projects/contracts
• Contribute to a positive, high-performing team culture built on trust and accountability
  

What you will bring

A Project Manager must demonstrate the following skills and certifications at minimum:

• Experience leading ServiceNow implementation as a project manager.
• 4-6 years of project/program management experience, with at least 1-2 years specifically in federal government contracting
• Working familiarity with Agile/Scrum delivery practices (Certified Scrum Master or similar a plus)
• Working knowledge of federal contract vehicles and terminology (IDIQ, GWAC, 8(a), CLIN, CDRL, COR interaction)
• Solid financial acumen — comfortable with budget tracking, and burn-down reporting
• Strong written and verbal communication, including comfort presenting to government stakeholders
• Experience managing distributed/remote teams

Icing-on-the-Cake Skills and Certifications

In addition the the must-have skills, we strongly value the following skills for Project Manager positions:

• PMP certification (or equivalent) required
• Experience with platforms relevant to Nuvitek's portfolio (ServiceNow, Appian, Salesforce)
• Prosci Change Management or similar organizational change certification
• Prior experience with federal/state agencies
• Exposure to business development activities (proposal support, capture assistance)
  
• Interest in growing into a Sr. PM role with expanded ownership over financials and team leadership
  

Benefits

Nuvitek is proud to offer a comprehensive benefits package:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Disability and Life Insurance
• Parental Leave
• 401K
• Paid Time Off

Equal Opportunity Employer Statement

Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

AI & Interview Technology Disclosure

Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications.

During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.