Project Manager- Service

Durr Systems LLC; Southfield (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

Join Dürr Systems, LLC, a global leader in industrial automation, to lead service projects from kickoff to closeout in Michigan. You will manage schedules, budgets, and resources while serving as the main customer contact and coordinating with engineering, purchasing, and field teams.

The role requires strong project management experience in industrial settings, direct customer interaction, and travel to customer sites as needed.

Qualifications

• Strong project management experience supporting industrial automation, manufacturing equipment, process systems, or similar technical equipment.
• Experience managing service, retrofit, modification, upgrade, or aftermarket projects strongly preferred.
• Ability to develop and manage project schedules, resources, budgets, and customer deliverables.
• Experience working directly with customers in a technical/project environment.
• Ability to manage multiple projects and priorities, including urgent customer needs and short shutdown windows.
• Strong communication, organization, problem-solving, and customer-management skills.
• Experience with SAP, Microsoft Project, Salesforce, Outlook, and Microsoft Office preferred.
• Bachelor's degree in engineering, a technical discipline, business, or project management preferred; equivalent relevant technical/project experience will also be considered.
• Experience with industrial paint automation, process systems, final assembly systems, or comparable automotive/industrial manufacturing equipment is preferred.
• Ability and willingness to travel to customer manufacturing sites as required.

Responsibilities

• Own service and modification projects from sales handoff through project closeout.
• Develop and manage project schedules, milestones, manpower plans, and resource requirements.
• Serve as the primary customer contact throughout project execution.
• Review customer requests for modifications, retrofits, upgrades, and additional work; develop scopes and coordinate quotations for changes outside the original project scope.
• Track project budgets, forecast costs, and manage financial performance against established targets.
• Coordinate engineering, purchasing, suppliers, field service, installation, and other resources required for successful execution.
• Manage project changes, risks, priorities, and customer expectations throughout the project lifecycle.
• Plan and support work performed during customer shutdowns and compressed installation windows.
• Travel to manufacturing sites for project kickoffs, installation activities, commissioning support, and project closeout.
• Maintain clear project documentation and communicate status, risks, schedule changes, and required actions to customers and internal stakeholders.

Skills

Project management

Industrial automation experience

Customer-facing experience

Multitasking / prioritization

Strong communication

Problem-solving

Education

Bachelor’s degree in engineering or technical discipline

Tools

SAP

Microsoft Project

Salesforce

Outlook

Microsoft Office

Job description

• Own service and modification projects from sales handoff through project closeout.
• Develop and manage project schedules, milestones, manpower plans, and resource requirements.
• Serve as the primary customer contact throughout project execution.
• Review customer requests for modifications, retrofits, upgrades, and additional work; develop scopes and coordinate quotations for changes outside the original project scope.
• Track project budgets, forecast costs, and manage financial performance against established targets.
• Coordinate engineering, purchasing, suppliers, field service, installation, and other resources required for successful execution.
• Manage project changes, risks, priorities, and customer expectations throughout the project lifecycle.
• Plan and support work performed during customer shutdowns and compressed installation windows.
• Travel to manufacturing sites for project kickoffs, installation activities, commissioning support, and project closeout.
• Maintain clear project documentation and communicate status, risks, schedule changes, and required actions to customers and internal stakeholders.

What You’ll Bring

• Strong project management experience supporting industrial automation, manufacturing equipment, process systems, or similar technical equipment.
• Experience managing service, retrofit, modification, upgrade, or aftermarket projects strongly preferred.
• Ability to develop and manage project schedules, resources, budgets, and customer deliverables.
• Experience working directly with customers in a technical/project environment.
• Ability to manage multiple projects and priorities, including urgent customer needs and short shutdown windows.
• Strong communication, organization, problem-solving, and customer-management skills.
• Experience with SAP, Microsoft Project, Salesforce, Outlook, and Microsoft Office preferred.
• Bachelor’s degree in engineering, a technical discipline, business, or project management preferred; equivalent relevant technical/project experience will also be considered.
• Experience with industrial paint automation, process systems, final assembly systems, or comparable automotive/industrial manufacturing equipment is preferred.
• Ability and willingness to travel to customer manufacturing sites as required.

Join a global leader in industrial automation and take ownership of service projects that directly impact customer operations. You’ll work across a variety of retrofit, modification, and upgrade projects with strong exposure to customers, engineering, and field teams.

Dürr Systems, LLC has been present in the United States since 1970 and operates multiple locations across the United States, including facilities in Michigan and Wisconsin. The largest site is in Southfield, Michigan, which serves as the main center for operations. Dürr employs people across the country who support a wide range of market segments. Dürr Systems USA plans, builds, and installs complete, state-of-the-art paint shops and final assembly facilities, supported by DXQ, Dürr's digital products suite. The company also offers advanced automated painting, sealing, and gluing application technologies, as well as high-viscosity material handling solutions. In addition to serving the automotive industry, Dürr Systems provides premium application technology products for the general industry. In the field of electrode manufacturing, Dürr Systems enhances quality, cost efficiency, and speed to market lithium-ion battery electrode coating through its advanced development and manufacturing coating systems. Committed to innovation, excellence, and customized solutions, Dürr Systems addresses the diverse needs of its North American customers with precision and reliability.

Dürr Systems, LLC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We maintain a drug-free workplace and perform pre-employment drug and alcohol testing.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.