TheServiceProjectManager(SPM)isresponsibleformanagingHVACandplumbingserviceprojectsfrominitialestimationthroughfinalcompletion.Thisincludessmallrepairs,majorretrofits,andlarge-scaleserviceinstallations.TheSPMensuresprojectsaredeliveredontime,withinbudget,andalignedwithcustomerexpectationsandcompanystandards.TheSPMservesasthekeypointofcontactbetweenclients,internalteams,vendors,andsubcontractors—coordinatingallprojectphaseswhilemaintainingcompliancewithsafety,buildingcodes,andcompanyprocedures.
Responsibilities
- AnalyzeprojectrequirementsandcustomerneedstodevelopaccuratecostestimatesforHVACandplumbingservicework,includingrepairs,replacements,andretrofits.
- Reviewdrawings,specifications,andotherdocumentstodetermineprojectscopeandmaterialrequirements.
- Collaboratewithservicetechnicians,projectmanagers,andsalesteamstoensureestimatesalignwithoperationalcapabilitiesandcustomerexpectations.
- Activelymentorassignedsupportpersonnel.
- Sourceandevaluatemultiplevendorquotesforequipment,materials,andsubcontractorservicestoensurecost-effectivesolutions.
- Preparecomprehensiveproposalsthatoutlinelabor,materials,andoverheadcosts,ensuringalignmentwithcompanypricingstrategiesandindustrystandards.
- Communicatewithcustomerstoclarifyprojectdetails,answerquestions,andproviderecommendationstooptimizesystemperformanceandcostefficiency.
- Trackandmanagebiddeadlines,revisions,andapprovals,ensuringtimelyandaccuratesubmissionofestimates.
- Overseepost-estimateprojecthandoff,providingclearscope,schedule&budgetdetailstofieldpersonnelandserviceteams.
- ManageHVACandplumbingserviceprojectsfromplanningtocompletion,ensuringon-timeandon-budgetdelivery.
- Coordinatewithlaborforceleadershiptoensureseamlessprojectexecution.
- Monitorprojectprogress,managinganychallengestomaintainefficiencyandqualitystandards.
- Managemultipleprojectsandbidopportunitiessimultaneously.
- UtilizecompanyCRM,bid,andprojectmanagementplatforms.
- Createadetailedschedulethatalignswithcustomerexpectations,equipmentleadtimes,andfieldteamavailability.
- Communicatewithcustomersthroughouttheprojectlifecycle,providingupdates,ensuringsatisfaction,andaddressingconcerns.
- Ensurecompliancewithsafetyregulations,industrystandards,andcompanypolicies.
- Overseeprocurementofmaterials,equipment,andlaborresourcesforassignedprojects.
- Trackprojectcostsandmanageprofitability,adjustingasnecessarytostaywithinbudget.
- Maintainaccuratedocumentation,includingcontracts,changeorders,andprojectreports.
- Preparerequiredcloseoutpackage.
- Stayinformedaboutindustrytrends,newtechnologies,andbestpracticestoimproveserviceoperations.
- CoordinatewithAreaSupervisorsandForementoscheduleprojects,maintenance,andrepairsefficiently.
- Drivepersonalsalesgoals.
MinimumQualifications
- Education:Bachelor’sdegreeinengineering(mechanical,industrial,etc.),ConstructionManagement,orrelatedfieldexperience.
- 5-7ormoreyearsofworkexperienceinprojectengineeringinHVAC,MEP,orconstruction.
- ExtensiveknowledgeofHVACsystems,plumbing,ductwork,piping,refrigeration,andenergyefficiencysolutions.
- DeepunderstandingofHVACandplumbingsystems,serviceprocesses,andindustrystandards.
- Digitallysavvy,includingexcellentPCapplicationskillsandtheabilitytoquicklylearnnumerouscustomsoftwareapplications.
- Proficiencyinestimatingandprojectmanagementsoftware(e.g.,Procore,Bluebeam,FastPipe,&FastDuct).
- FamiliaritywithHVACloadcalculationsandsystemdesign.
Skills
- Excellentverbalandwrittencommunicationskills.
- Strongorganizationalskillsandattentiontodetail.
- Abilitytoprioritizeandmanagemultipletasksandcompetingdeadlines.
- Effectivenegotiationandcontractmanagementskills.
- Confidentdecision-makingandconflictresolutionabilities.
- Stronganalyticalandproblem-solvingmindset.
- Teamleadership,delegation,andaccountability.
- Persuasivecommunicationtosupportproposalsanddriveprojectbuy-in.
- Accuracyinestimates,documentation,andcompliancetracking.
- Commitmenttoprofessionalgrowthandongoinglearning.
- Willingnesstotraveloccasionallytoprojectsites.
AneffectiveandsuccessfulServiceProjectManagerisahighlyorganizedanddetail-orientedprofessionalwhoexcelsinoverseeingHVACandplumbingserviceprojects,ensuringtheyarecompletedontime,withinbudget,andtothehighestqualitystandards.Theypossessastrongcombinationoftechnicalknowledge,leadershipskills,andcustomerserviceexpertise.
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