Project Manager Sales Transformation & AI

NCSL International; Germany (OH); On-site; USD 79,654 - 125,171; Full time

Benefits offered by this job

30 days vacation plus holidays

Company pension scheme

Employee assistance program

Regular company events

Free beverages and fresh fruit

Job summary

TOPTICA Photonics SE seeks a Project Manager for Sales Transformation & AI to drive CRM evolution and AI-driven initiatives across Sales, IT, and data in a global setting.

You will lead cross-functional teams, gather requirements with Sales/Marketing, and implement BI expansions, while enabling users and ensuring measurable business impact.

Qualifications

• Degree in Business Informatics, Computer Science, Business Administration or a comparable field.
• 2–5 years of experience in CRM, digitalization, data or IT projects.
• Experience leading larger projects and managing stakeholders.
• Understanding of modern Sales, data or BI solutions.
• Interest in AI applications in the Sales environment.

Responsibilities

• Operational project management for the further development of our CRM.
• Gathering, prioritizing and implementing new requirements with Sales, Marketing, IT and other stakeholders.
• Expansion and integration of Sales, Marketing, Mobile and BI solutions.
• Identification, management and implementation of AI and automation initiatives within the Sales environment.
• Building more efficient sales processes through new technologies and data.
• Introduction of new solutions including testing, rollout and user enablement.
• Further development of Sales reporting, forecasting and KPIs.

Skills

CRM

Digitalization

Data

IT projects

Stakeholder management

Sales

Business Intelligence

AI in sales

Education

Degree in Business Informatics

Degree in Computer Science

Business Administration background

Tools

Salesforce

BI tools

Job description

TOPTICA Photonics SE is an internationally leading, mid-sized high-tech manufacturer of laser systems for science, biotechnology, and metrology, with more than 600 employees worldwide. High motivation and personal responsibility in the service of our customers shape the corporate philosophy of this privately managed "hidden champion," which is embraced and actively lived by our employees with great commitment. Our customers include renowned industrial companies as well as numerous Nobel Prize winners.

Do you want to do more than support Sales - and actively help shape its future?

In this newly created role, you will drive our CRM and Sales transformation, identify AI opportunities and deliver projects with tangible business impact - at the intersection of Sales, IT and data.

Project Manager Sales Transformation & AI

What can you expect in this role?

• Operational project management for the further development of our CRM
• Gathering, prioritizing and implementing new requirements in collaboration with Sales, Marketing, IT and other stakeholders
• Expansion and integration of Sales, Marketing, Mobile and Business Intelligence solutions
• Identification, management and implementation of AI and automation initiatives within the Sales environment
• Building more efficient sales processes through the use of new technologies and data
• Introduction of new solutions including testing, rollout and user enablement
• Further development of Sales reporting, forecasting and sales-related KPIs

Must-haves: What you'll need for this role?

• Degree in Business Informatics, Computer Science, Business Administration, Data & Analytics or a comparable field
• Alternatively, a technical or commercial qualification with relevant professional experience
• 2-5 years of professional experience in CRM, digitalization, data or IT projects
• Experience leading larger projects and managing stakeholders
• Understanding of modern Sales, data or Business Intelligence solutions
• Interest in AI applications in the Sales environment
• Structured and pragmatic way of working

What would be a plus in this role?

• Experience in technical sales or an industrial environment
• Knowledge of marketing automation or data management
• Experience with transformation or change projects

It's a plus if you've heard of the following terms:

• Sales Excellence
• Business Intelligence
• Lead Generation
• Marketing Automation
• Generative AI

What do we offer:

• A vibrant community with open exchange, shared laughter - whether at table tennis, billiards, or over an espresso from our portafilter machine ;) - in our "Kulinarium" and epic company events (summer party, company outing, lunch lottery, Christmas party)
• An authentic first-name culture and short decision-making paths
• Individual onboarding for new TOPTICAns, supported by a personal mentor
• Tailored professional development - diverse learning opportunities for every need
• Support in all life situations: Employee Assistance Program for employees and their families
• Energy boosts throughout the day in the form of free soft drinks, coffee/tea, fresh fruit, and ice cream
• Generous vacation days: 30 days plus additional special holidays (e.g., Christmas Eve, New Year's Eve)
• Financial extras such as Christmas bonus, employee bonus, and company pension scheme
• Proud awards such as "Bavaria's Best 50" and "Bicycle-Friendly Employer"