Project Manager - Route Based

Project Resources Group, Inc.; Charlotte (NC); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) plan with match

Paid time off

Monthly phone allowance

Short-term disability

Life insurance

Bonus potential

Job summary

Project Resources Group, Inc. in Charlotte, NC is seeking a Project Manager to lead our route-based fiber construction/maintenance program. You will own the schedule, budget, and client relationship, coordinating with Construction Coordinators and contractors from a PRG office location.

The role requires a bachelor’s degree and experience in fiber/telecom project management; PMP is a plus. Base salary ranges from 85,000 to 110,000 USD per year, with annual bonus and comprehensive benefits.

Qualifications

• Bachelor's degree in construction management, engineering, business, or related field - or equivalent professional experience.
• Experience managing project schedules, budgets, and field-based teams in fiber/telecom outside plant construction or related field-services industry.
• Strong client-facing communication skills, written and verbal.

Responsibilities

• Own end-to-end delivery of the route-based construction/maintenance program, including schedule, budget, quality, and scope.
• Serve as escalation point for field issues and decision requests beyond first-level support.
• Coordinate with Construction Coordinators to balance coverage, priorities, and workload across the program.
• Build and maintain project schedules, staffing plans, and budgets; monitor milestones and flag risks.
• Review work against SOW to ensure quality and adherence to standards.
• Act as primary client-facing contact for status updates and issue resolution.
• Coordinate with contractors, subcontractors, and internal teams to ensure staffing and resources.
• Analyze field data and locate activity to spot trends and risks.

Skills

Project management

Scheduling

Budget management

Client communication

Team coordination

Risk management

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Microsoft Project

Job description

Project Manager - Route Based

Project Resources Group, Inc. Charlotte, North Carolina, United States

About this position

About Project Resources Group (PRG)

As a leading provider ofconstruction management,outside plant damage assessment & recovery, business outsourcing and consulting services, PRG offers services within the cable, telephony, construction and utility industries, including:

• Back Office Processing
• Technical Support
• Network Infrastructure
• Project and Program Management
• Outside Plant Damage Cost Recovery Services

With 20+ offices and 825+ employees nationwide, we deliver industry-leading solutions with speed, accuracy, and expertise.

PRG is looking for a Project Manager to manage our route-based fiber construction / maintenance program, whereby Construction Coordinators are driving assigned routes, monitoring existing fiber infrastructure, and keeping small issues from becoming big ones. You'll own the schedule, the budget, and play a critical role in managing the client relationship, and you'll be the point of escalation when something in the field needs a decision. This is an office-based role, you'll work from a PRG office location, not from the road.

What You'll Own

• Own end-to-end delivery of the route-based construction/maintenance program, serving as the primary point of accountability for schedule, budget, quality, and scope.
• Serve as the escalation point for issues Construction Coordinators surface in the field - infrastructure changes, potential failure points, or conditions that call for a decision beyond first-level field support.
• Partner closely with the route-based Construction Coordinator team to keep coverage, priorities, and workload balanced across the program - this role owns the program's outcomes, not the Coordinators' direct day-to-day supervision.
• Build and maintain project schedules, staffing plans, and budgets; track progress against milestones and proactively flag risks to timeline or cost.
• Review completed work against the scope of work (SOW) to confirm quality, accuracy, and adherence to both client and PRG standards.
• Act as the primary client-facing contact for the program, providing status updates, managing expectations, and resolving issues before they elevate.
• Coordinate with contractors, subcontractors, and internal PRG teams (engineering, operations, HR) to keep the program properly staffed and resourced.
• Analyze field data, 811 locate ticket activity, and route reports to spot trends, recurring risk areas, or opportunities to improve how the route network is run.
• Prepare and present regular status reports and program metrics to PRG leadership and client stakeholders.
• Support recruiting, onboarding, and training of Construction Coordinators as the program grows.

What You'll Bring

• Bachelor's degree in construction management, engineering, business, or a related field - or equivalent professional experience.
• Prior experience managing project schedules, budgets, and field-based teams in fiber/telecom outside plant construction, utility construction, or a related field-services industry.
• Experience working alongside or coordinating route-based, outside-plant, or field-locate personnel is a strong plus.
• Solid understanding of fiber engineering fundamentals, outside plant construction practices, and underground utility/dig-law basics (the 811 process, locate tickets, maps and prints) - enough to speak credibly with both the field team and the client.
• Proven ability to manage budgets and staffing plans and to report accurately on project financials and status.
• Strong client-facing communication skills, written and verbal, with the ability to adjust your delivery to your audience.
• Sharp organizational skills and the ability to prioritize across a multi-route program with competing demands.
• Strong technology skills (e.g., Microsoft Office (Excel and Project in particular)) for scheduling, reporting, and budgeting.
• PMP certification is a plus, not required.
• Able to work in person from a PRG office location on a regular basis - this is an office-based role, not a remote or field position.
• Pay: Commensurate with experience, $85,000-$110,000/year base, plus the opportunity to earn an annual bonus.
• Medical, dental, and vision plans offered for you and your dependents, effective the first of the month following your start date.
• Company-paid short-term disability benefits after 1 year of service.
• 401(k) plan effective the first of the month following your start date, with a safe-harbor match after 1 year of service.
• Supplemental life insurance is available for you and your dependents.
• Paid time off and holiday pay.
• Monthly phone allowance.