Project Manager – Revenue Cycle Vendor Management

Berger Health System; Kentucky; Hybrid; USD 90,000 - 130,000; Full time

Job summary

OhioHealth is seeking a Project Manager – Revenue Cycle Vendor Management to build and govern a centralized vendor program, coordinating with internal teams and executives to optimize vendor performance and financial outcomes.

The role emphasizes contract oversight, implementation of new vendor solutions, and process improvements across the revenue cycle. Strong communication and Epic EHR experience are highly desirable.

Qualifications

• Bachelor's degree in Finance or related field and PMP certification.
• Deep understanding of healthcare revenue cycle processes and payer guidelines.
• Experience leading complex healthcare projects with focus on financial performance.

Responsibilities

• Lead vendor management initiatives across the revenue cycle with onboarding, performance monitoring, and offboarding.
• Serve as escalation point between revenue cycle operations and third-party vendors.
• Establish and monitor vendor performance metrics, SLAs, and KPIs to ensure contractual obligations are met.
• Identify cost-optimization opportunities related to vendor services and lead contract review and renewals.

Skills

Vendor management

Budgeting

Stakeholder engagement

Project leadership

Regulatory compliance

Epic EHR

Education

Bachelor's Degree: Finance

PMP Certification

Tools

Epic EHR

RCM platforms

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more in our careers and in our communities.

Job Description Summary: The Project Manager – Revenue Cycle Vendor Management will have a unique opportunity to build a centralized vendor management program and governance model from the ground up. The role is responsible for leading and coordinating vendor-related initiatives across the revenue cycle focused on: vendor performance optimization and quarterly business reviews, contract oversight, implementation of new vendor solutions, and continuous improvement efforts to drive financial and operational outcomes. The position partners closely with internal stakeholders, external vendors, and executive leadership to ensure alignment with organizational goals.

Key Responsibilities:

• Lead vendor management initiatives across the revenue cycle, including onboarding, performance monitoring, and offboarding activities.
• Serve as an escalation point between revenue cycle operations and third-party vendors.
• Establish and monitor vendor performance metrics, SLAs, and KPIs to ensure contractual obligations are met.
• Identify opportunities for process improvement and cost optimization related to vendor services.
• Support contract review, negotiation, and renewal activities in partnership with supply chain and legal teams.
• Develop and maintain standardized processes, tools, and reporting for vendor oversight.
• Manage project plans, timelines, risks, and deliverables for vendor-related initiatives.
• Prepare executive-level summaries and presentations on vendor performance and strategic opportunities.
• Ensure compliance with regulatory requirements and organizational policies.
• Collaborate with IT and operations teams on integration, automation, and system optimization efforts involving vendors.

Responsibilities And Duties:

• 20% - Responsible for administrative tasks related to the project including: development/maintenance of project plans, project tracking, budget preparation, meeting planning, status reporting, and change management initiatives.
• 10% - Designs project team membership, project implementation methodology and steering committee membership.
• 10% - Identifies and suggests solutions for barriers to timely completion of assigned projects. Issues may include technological incompatibility, problematic working relationships, budget constraints and educational deficiencies.
• 10% - Participates in measurement of team success through performance evaluations.
• 10% - Independently directs the work of the Revenue Cycle project team.
• 20% - Provides project leadership, consultation and implementation including all stages in planning and participation necessary to complete new projects and major enhancements to the existing systems. Coordinates the implementation of the process and projects.
• 10% - Reports on project progress to the appropriate leadership of OhioHealth.
• 10% - Research hospital/Revenue Cycle business operation and gain understanding of application system features and function to achieve business objectives for the hospital.

The major duties and responsibilities listed above are not intended to be all-inclusive of the duties, responsibilities to be performed by employees in this job. Employee is expected to perform other duties as requested by the supervisor. As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.

Minimum Qualifications:

• Bachelor's Degree: Finance
• PMP - Project Management Professional - Project Management Institute

Specialized Knowledge The ideal candidate will possess a deep understanding of the healthcare revenue cycle, including patient access, billing, coding, claims management, and reimbursement processes. Expertise in hospital patient accounting systems and familiarity with regulatory requirements and payer guidelines is ideal.

This role requires demonstrated experience in leading complex projects within a healthcare environment, with a strong focus on improving financial performance and operational efficiency. Proficiency in project management methodologies, tools, and best practices is expected, along with the ability to analyze data and identify trends.

Strong communication skills are critical, including the ability to engage stakeholders at all levels, translate technical or financial concepts for non-technical audiences, and deliver impactful presentations. Experience with Epic EHR and revenue cycle management (RCM) platforms is highly desirable.

Work Shift: Day Scheduled Weekly Hours : 40 Department RC Analytics And Informatics

Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.

WE Are Inspired to Do Our Best. OhioHealth is a nationally recognized, innovative healthcare system delivering world-class patient care in a supportive, professional environment filled with limitless opportunities to learn and grow. We are a unique organization in the healthcare field. Our model system of facilities encompasses a wide scope of expertise and care. For professionals, we are a place where people committed to doing their best are given the tools and resources to accomplish our mission every single day.

OhioHealth is recognized as a Great Place to Work CertifiedTM organization. The Great Place to Work is a global authority on high-trust, high-performance workplace cultures. This recognition is one measure of our success in achieving a part of our vision to be an organization "where people want to work".

Apply now and work together with us to improve the health of those we serve.